Boys Town

Supervisor, Family Centered Services

Boys Town
Posted 10/19/2026full-timeUnited StatesJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing in-home intervention and support to children and families, ensuring compliance with regulatory standards while effectively supervising and training staff. Proficient in crisis intervention, risk assessment, and community resource management.

Highest-signal resume keywords
Bachelor's Degree In Human ServicesExperience Working With Children And FamiliesCrisis Intervention KnowledgeManagement And Supervisory ExperienceCPR Certification

About the role

Key responsibilities & impact
  • Provide in-home intervention to children and families using a skill-based, solution-focused model
  • Oversee and support safe and effective service delivery
  • Supervise Consultants in developing, monitoring, and reviewing service plans
  • Assess staff problems and develop strategies to resolve them
  • Advocate for children and families
  • Monitor timely completion of records, documentation, reports, case notes, outcome measures, and demographics
  • Assist with accepting and screening program referrals
  • Supervise and participate in service planning, progress, staff, and case reviews
  • Ensure required direct contact with families and remain available 24/7 for crisis intervention
  • Promote safety, professionalism, and respect through training, supervision, and role modeling
  • Conduct Common Sense Parenting courses if trained and certified
  • Provide community outreach, prevention, informational, and educational services
  • Provide ongoing supervision, training, observation, and direction to Consultants
  • Assist with screening, hiring, and directing program staff
  • Develop and monitor career path trajectories for Consultants
  • Build relationships with funding entities, governmental agencies, service providers, community organizations, and families
  • Develop and maintain data collection systems and use data to improve outcomes and staff development
  • Ensure compliance with contractual, regulatory, program, and accrediting standards
  • Manage notifications of professional-status changes affecting job status or program compliance

Requirements

What you’ll need
  • Bachelor's degree in Human Services or related field required
  • Master's degree preferred
  • Minimum 2 years of experience, including working with children and families, required
  • Valid driver's license with a good driving record and annual Motor Vehicle Registration check required
  • Own transportation required; mileage reimbursed
  • Meet auto insurance requirements established by Boys Town policy and/or state and local laws
  • On-call continuously or rotationally to provide support
  • License may be required based on contract
  • Central Florida: CPR certification obtained during pre-service training per contract requirements required
  • Management and supervisory experience preferred
  • Experience working with children and families in community-based programs or Boys Town Programs preferred
  • Knowledge of public assistance and social services systems
  • Knowledge of risk assessment and crisis intervention
  • Knowledge of youth-care regulatory requirements and child welfare processes
  • Knowledge of community resources and service providers
  • Microsoft Office computer skills
  • Ability to lead a team and supervise family intervention services
  • Strong knowledge of the Boys Town model
  • Ability to work independently with flexibility, personal integrity, and confidentiality
  • Ability to meet physical and environmental demands, including stressful situations, home visits, outdoor conditions, and potentially aggressive environments

Benefits

Comp & perks
  • Reduced-to-no-cost visits for employees and dependents enrolled in medical benefits at Boys Town providers
  • Pharmacy benefits with low-to-zero-dollar co-pays on certain maintenance drugs
  • No-cost mental health visits to an in-network provider
  • Generous 401(k) or 401(k) Roth account match
  • Tuition reimbursement
  • Parenting resources from Boys Town experts
  • Professional development opportunities within the organization
  • Mileage reimbursement for required travel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data Collection SystemsService PlanningRisk AssessmentDocumentation ManagementCommunity OutreachProgram ComplianceFamily Intervention ServicesMicrosoft Office SkillsOutcome MeasuresConsultant Supervision
Soft Skills
Team LeadershipProblem SolvingAdvocacyFlexibilityIntegrity
Certifications & Qualifications
CPR CertificationValid Driver's License
Industry Keywords
Child Welfare ProcessesYouth-Care Regulatory RequirementsPublic Assistance SystemsCommunity-Based ProgramsBoys Town Model