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Posted: 10/19/2026Program Supervisor
CrossroadsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing program operations, ensuring compliance with OBOT Operational Standards and DEA regulations, and managing staff performance. Strong ability to coordinate with various stakeholders and provide effective orientation and support to new associates.
Highest-signal resume keywords
Office Based Opioid Treatment ExperienceSupervisory ExperienceSubstance Abuse or Mental Health ExperienceDEA Regulations ComplianceProgram Documentation Management
About the role
Key responsibilities & impact- Oversee daily program operations and offer assistance where needed, dependent on licensure and ability
- Oversee application and adherence to OBOT Operational Standards and regulatory procedures
- Perform responsibilities directed by the immediate supervisor and/or governance authority
- Screen and interview new associates and submit approval requests as needed
- Orient new associates to the program or designate an appropriate supervisor to provide orientation
- Conduct employee performance reviews, monitor personnel time, and respond to PTO requests
- Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician caseload, and approved patient capacity
- Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision
- Coordinate with the Operations Support Team to address center needs
- Apply program and regulatory standards to day-to-day operations
- Review and interpret policy or procedure changes and present information to leadership
- Manage program staff and interact positively with patients, visitors, and community members
- Conduct internal audits to analyze program performance
- Function administratively to ensure necessary information is provided to patients and staff
Requirements
What you’ll need- Preference given to candidates with experience working in an Office Based Opioid Treatment program
- Preference given to candidates with supervisory experience
- Experience working with individuals with substance abuse or mental health
- Must meet state-defined minimum licensure, education, and experience requirements
- Highschool Diploma or GED required
- Flexibility to support on weekends and, if applicable, evenings
- Expected availability of 37–40 hours per week
- Travel is required to Erie, Bradford, Meadville, and Warren clinic locations
- Evenings and weekends may be required
Benefits
Comp & perks- Excellent training if you are new to this field
- Mileage reimbursement at the current IRS mileage reimbursement rate
- Community events promoting belonging and education
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program Operations ManagementEmployee Performance ReviewsInternal AuditsPolicy InterpretationRegulatory Standards Application
Soft Skills
Positive Interaction with PatientsTeam CoordinationCommunication Skills
Certifications & Qualifications
State-Defined Minimum Licensure
Industry Keywords
OBOT Operational StandardsPatient Prescriptive RecordsPhysician DEA RegistrationSubstance Abuse TreatmentMental Health Support