Brookdale

Associate Relations Investigator

Brookdale
Posted 10/21/2026full-timeRemote • Tennessee • United StatesMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting thorough investigations of workplace misconduct, including harassment and discrimination, while maintaining confidentiality and fostering professional relationships with diverse stakeholders. Proficient in utilizing HRIS and Microsoft Office for documentation and analysis.

Highest-signal resume keywords
Human Resources ExperienceEmployee RelationsLabor and Employment LawsAnalytical SkillsCommunication Skills

About the role

Key responsibilities & impact
  • Manage and lead prompt, thorough investigations of alleged workplace misconduct, including harassment, discrimination, retaliation, and wage and hour violations
  • Conduct objective investigations and bring them to logical conclusions
  • Interview accused individuals, witnesses, and reporting persons
  • Analyze witness statements and other evidence to make credibility determinations and fact-based conclusions
  • Prepare clear communications, documentation, and case synopses for leadership
  • Document, store, and maintain investigation records
  • Review investigation records prepared by community and above-community leaders
  • Maintain investigation confidentiality and escalate concerns to appropriate leadership
  • Develop professional relationships with diverse organizational stakeholders to support consensus on outcomes
  • Manage Integrity Line calls and web-based reports in the case management system
  • Use HRIS, timekeeping, labor management, and other HR systems to research and investigate allegations

Requirements

What you’ll need
  • Minimum three years of experience in Human Resources, preferably in Employee Relations
  • Bachelor's Degree in Human Resources, Business Administration, or related field preferred
  • Working knowledge of key federal, state, and local labor and employment laws and regulations
  • Excellent presentation/facilitation, analytical, interpersonal, and customer service skills
  • Excellent verbal and written communication skills; ability to convey complex information clearly and concisely
  • Ability to balance case investigation, case management, and educational coaching
  • Ability to build trusting relationships with associates at all levels
  • Critical thinking and problem-solving skills
  • Proficiency with Microsoft Office, including Word and Excel
  • Strong organizational and multitasking skills in a fast-paced environment
  • Ability to lift up to 25 pounds
  • Occasional weekend, evening, or night work as needed
  • Occasional travel required
  • Drives self (Tier 2)
  • No certifications, licenses, or other special requirements

Benefits

Comp & perks
  • Medical, Dental, Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance
  • Paid Time Off
  • Paid holidays
  • Company provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
  • Tuition reimbursement
  • Naturalization fee advancement up to $725 for qualified associates with at least one year of service
  • Professional development opportunities
  • Ongoing health and wellness programs
  • Robust training program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workplace InvestigationsCase ManagementCredibility DeterminationDocumentation PreparationMicrosoft Office ProficiencyHRIS UtilizationAnalytical SkillsProblem-Solving SkillsOrganizational SkillsMultitasking Skills
Soft Skills
Interpersonal SkillsCustomer Service SkillsPresentation SkillsCritical ThinkingRelationship Building
Tools & Technologies
HRISTimekeeping SystemsLabor Management SystemsCase Management System
Industry Keywords
Workplace MisconductHarassmentDiscriminationRetaliationWage ViolationsConfidentialityStakeholder EngagementFederal Labor LawsState Labor LawsLocal Labor Laws