Campus Life & Style

Assistant General Manager

Campus Life & Style
Posted 10/20/2026full-timeAmes • Iowa • United StatesJunior💰 $25 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property management, including proficiency in Property Management Software (Entrata), budgeting, and compliance with Fair Housing Laws. Strong leadership capabilities in team development, resident engagement, and operational management are essential.

Highest-signal resume keywords
Property Management Software (Entrata)Fair Housing LawsBudget ManagementStaff DevelopmentMarket Rate and LIHTC Programs

About the role

Key responsibilities & impact
  • Provide support, mentorship and direction to ensure high Employee and Resident engagement
  • Act as General Manager in their absence
  • Lead the community by setting Service Excellence standards and inspiring teams
  • Promote harmonious relations among residents, parents, staff and the surrounding community while enforcing company policies and standards
  • Assist with training, coaching, development and leadership of team members
  • Coordinate, schedule and supervise contracted services and repair contractors
  • Advise on market, physical condition, policies, procedures and onsite emergencies with partner departments
  • Deliver legal and resident notices and file evictions in compliance with policy and local ordinances
  • Manage resident accounts and utility billing, accounts receivable, auditing and documentation
  • Oversee curb appeal, common areas, preventative maintenance and facility compliance
  • Inspect grounds, interiors, amenities and common areas for code and company-standard compliance
  • Coordinate work orders with staff and vendors and maintain resident communication and satisfaction
  • Maintain occupancy at or above 99% and collections at or above 98% of potential income
  • Process leases and audit property management software and leases
  • Oversee collections to keep delinquencies under 2% of income
  • Improve net operating income through cost control, revenue improvement and budget management
  • Assist with monthly reports, budget targets and variance reports
  • Submit paperwork for invoicing, payroll and hiring
  • Manage customer sales interactions and customer experience initiatives
  • Manage promotional materials and property incentives within marketing and concession budgets
  • Direct sales and revenue goals with the Centralized Sales Team
  • Attract candidates, hire team members and improve employee retention

Requirements

What you’ll need
  • A Bachelor degree; or 1 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Proficiency in Property Management software (Entrata)
  • Working knowledge of market rate and LIHTC programs
  • Working knowledge of Fair Housing Laws and EEO Laws
  • Strong skills in hiring and staff development, budgeting and marketing planning, scheduling and managing operations
  • Entrepreneurial mindset and willingness to challenge the status quo
  • Personal drive to grow within the company

Benefits

Comp & perks
  • Generous paid time off
  • 401(k) matching
  • Health, Dental and Vision
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Unparalleled company culture
  • Opportunities for growth and advancement
  • Fun and flexible work environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
BudgetingOperations ManagementResident Account ManagementUtility BillingAuditingLease ProcessingCost ControlRevenue ImprovementMarket AnalysisCompliance Inspection
Soft Skills
MentorshipTeam LeadershipCommunicationCustomer Experience ManagementEmployee Engagement
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft Excel
Industry Keywords
Student HousingMulti-Family HousingEmployee RetentionSales GoalsPromotional Materials