Cayuse Holdings

System Administrator

• Administer, optimize, and troubleshoot Windows and UNIX systems, including Linux or Solaris
• Oversee setup, configuration, and operation of mainframe, mini, or client/server-based business systems
• Serve as a subject matter expert for Windows and UNIX operating systems
• Plan, implement, and manage custom system solutions
• Monitor, analyze, and optimize system operations and resource utilization
• Conduct system capacity planning for scalability and performance
• Analyze system faults, identify root causes, and resolve technical issues
• Perform diagnostic tests and detailed hardware and operating-system problem analysis
• Collaborate with vendors to troubleshoot and resolve complex technical problems
• Evaluate, install, and manage software through testing and production phases
• Review and prepare documentation for system testing, software installation, and configuration
• Design and execute preventive maintenance plans
• Address system and environment issues to minimize downtime
• Collaborate with business units to determine system and environment requirements for multiple projects
• Coordinate with vendors on technical issue resolution and updates
• Report to the Program Manager

Senior Systems Administrator

Communications

• Assist in planning, designing, and developing large-scale voice and data communications networks
• Participate in installation and deployment of voice/data communication systems
• Conduct testing and troubleshooting of communication network components
• Support maintenance and repair of network infrastructure
• Assist in preparing technical documentation, network configurations, and system procedures
• Collaborate with cross-functional technical teams to implement communication solutions
• Apply engineering knowledge while ensuring compliance with industry standards and best practices
• Provide planning to direct building architects and planners in ensuring communications spaces and media pathways meet industry standards
• Perform other duties as assigned
• Report to the Program Manager

Voice Data Communications Engineer – Journeyman

• Administer, optimize, and troubleshoot Windows and UNIX systems, including Linux or Solaris
• Supervise and manage daily operations for business systems, including mainframe, mini, and client/server systems
• Optimize system performance and resource utilization
• Perform capacity analysis to support system scaling and growth
• Develop and oversee automation for system installation, upgrades, configuration, administration, and maintenance
• Investigate system problems and recommend technical solutions for customer support and sustainment
• Plan and execute preventive maintenance and repairs for operating systems, storage, virtual infrastructures, and other IT assets
• Manage systems and environments across multiple concurrent projects
• Interface with vendors to troubleshoot, resolve, and escalate system issues
• Support planning and definition of system and environmental requirements for technical projects
• Provide expert end-user support and user training
• Report to the Program Manager

Systems Administrator – SME

• Assist in planning, designing, and developing large-scale voice and data communications networks
• Participate in installation and deployment of voice/data communication systems
• Conduct testing and troubleshooting of communication network components
• Support maintenance and repair of network infrastructure
• Prepare technical documentation, network configurations, and system procedures
• Collaborate with cross-functional technical teams to implement communication solutions
• Apply engineering knowledge and industry best practices
• Provide planning to direct building architects and planners in creating communications spaces and media pathways that meet industry standards
• Perform other duties as assigned
• Report to the Program Manager

Voice Data Communications Engineer, Journeyman

Customer Support

• Answer telephone calls, receive and escort visitors, and refer inquiries to appropriate staff
• Schedule and coordinate appointments and meetings and arrange conference rooms using ReserveIT
• Manage files and federal records for archiving or disposal
• Scan, digitize, upload, and file documents in electronic repositories
• Prepare and route reports, correspondence, memoranda, cables, and diplomatic notes
• Download, store, and distribute materials from approved systems, the internet, and intranet
• Send and retrieve facsimiles and track documentation
• Deliver or coordinate pickup and distribution of materials and packages
• Copy, collate, and assemble meeting and briefing materials
• Prepare and submit Time and Attendance data using WEB TATEL
• Prepare travel orders and arrangements using E2 Solutions
• Prepare travel, taxi, and reimbursement vouchers
• Request diplomatic passports and obtain traveler visas
• Draft country clearance requests using myServices
• Maintain office SharePoint sites, bureau pages, and directories
• Finalize and deliver documentation for 7th floor Principals
• Retrieve and monitor ALDAC cables through SMART and route them appropriately
• Compile annual performance appraisal documentation and upload it to ePerformance
• Order office supplies and coordinate pickup
• Provide logistical support for conferences and meetings
• Prepare service and supply work orders and coordinate with the General Services Officer
• Maintain the office management calendar and provide updated information to management
• Prepare meeting briefs and background information
• Record meeting minutes and prepare briefing materials
• Develop and maintain office administration SOPs
• Update seating charts, organization charts, phone lists, and welcome books
• Perform other duties as assigned

Office Management Secretarial Support Specialist

Executive Assistant

• Provide high-level administrative and operational support to the EUR-IO/EX Front Office, including the Executive Director, two Deputy Executive Directors, and Supervisory Post Management Officer
• Plan and schedule executive meetings, conferences, and teleconferences; arrange rooms and logistics
• Read, research, route, draft, and summarize correspondence and documents
• Manage the flow of cables, correspondence, briefing papers, and memoranda
• Prepare and deliver briefing books for Front Office executives
• Perform special assignments and provide substantive support to the EX team
• Maintain and update the SharePoint library of EX SOPs and Management Notices
• Serve as backup to other Executive Assistants
• Create, prepare, clear, edit, proofread, and maintain organizational charts, memos, SOPs, reports, and office documents
• Coordinate conferences and meetings
• Oversee executive travel logistics, transportation, travel orders, vouchers, taxi vouchers, and reimbursables
• Track and submit time and attendance through State Department systems
• Assist with annual performance evaluation documents and HR database submissions
• Track Chief of Mission absences and prepare official responses
• Lead coordination of EUR/IO-EX annual Congressional reporting
• Serve as SharePoint site expert; maintain, improve, and train users on SharePoint sites
• Manage Outlook email groups and distribution lists
• Update organizational charts, emergency contact information, and phone charts
• Welcome and direct visitors and answer inquiries
• Maintain executive calendars, office supplies, inventory, filing systems, and databases
• Monitor internal tasks, deadlines, and deliverables
• Troubleshoot office and computer equipment and follow up on resolution
• Handle classified, sensitive, and personally identifiable information according to established procedures
• Exercise independent judgment and refer significant deviations from guidelines to the supervisor
• Report to the Program Manager

Full-stack Engineer

• Build and operate backend services, integrations, automation, and custom extensions around a Product Lifecycle Management platform
• Connect PLM with ERP, analytics, ECAD, and other downstream enterprise systems
• Own solutions end-to-end from architecture and coding through CI/CD, Kubernetes deployment, observability, and production support
• Provide hands-on technical support as a senior individual contributor
• Perform production troubleshooting and maintain operational ownership

Senior Software Engineer, PLM Platform

• Provide executive assistant and administrative support for the Office of EX GSD
• Work in the Washington, DC location

Technical Project Manager

• Lead end-to-end IT delivery of Microsoft Azure and SaaS cloud programs
• Own technical delivery of custom projects from requirements through hyper care
• Ensure adherence to DevOps, data governance, change management, and security standards
• Build consensus and drive offshore global development teams
• Track scope, requirements closure, UAT closure, deployment, hyper care, communications, and training with product owners and managers
• Own end-to-end IT delivery of large programs involving global IT teams
• Run daily calls, manage global teams, and track action items, owners, and ETAs
• Review solutions and guide technical leads
• Oversee integrations with Kafka, MuleSoft, Salesforce, SaaS platforms, and legacy on-premises applications
• Review data migration strategies and oversee ETL/ELT activities using Azure Data Factory and environment rollouts
• Provide solutioning and technical delivery guidance and manage AD/JIRA dashboards
• Lead and mentor technical leads, business analysts, quality assurance teams, and offshore project managers
• Foster collaboration among product owners, business stakeholders, and technical infrastructure teams
• Serve as primary technical contact for business and IT leadership regarding customer program initiatives
• Report progress, milestones, and task delivery across multiple workstreams
• Provide weekly executive status reports and daily status reports to team leaders
• Work with QA management on testing schedules and execution
• Stay current on program roadmaps, new services, and emerging cloud technologies
• Liaise technically with product teams and cross-functional program management

Application Technical Delivery Manager

Pricing Analyst

• Own the product vision, strategy, and roadmap for pricing systems and price management platforms
• Partner with engineering teams to define product requirements, prioritize features, and deliver pricing solutions
• Manage list pricing, price lists, discount structures, pricing rules, contract pricing, customer-specific pricing, project-based pricing, and quote-level pricing logic and calculations
• Translate business and customer needs into product requirements, user stories, and acceptance criteria
• Collaborate with sales, operations, finance, and commercial stakeholders to identify pricing challenges and improvement opportunities
• Ensure pricing systems deliver accurate, timely, and consistent pricing across the quote-to-order process
• Analyze the impact of pricing accuracy, speed, and flexibility on quote-to-order conversion and customer experience
• Define and track product KPIs related to pricing accuracy, processing speed, adoption, and business outcomes
• Manage the product backlog, prioritize enhancements, and coordinate releases with engineering and QA teams
• Identify opportunities to improve pricing automation, scalability, integration, and operational efficiency
• Support stakeholder communication, product demos, roadmap reviews, and change management activities

Product Manager – Pricing

Infrastructure Engineer

• Analyze tenant-specific dependencies, networking requirements, DNS, Private Endpoints, and identity integrations
• Define migration waves and cutover strategies
• Migrate Databricks workspaces between Azure tenants
• Rebuild or migrate workspaces, compute policies, job schedules, repositories, workflows, secret scopes, and access controls
• Migrate notebooks, libraries, packages, and configuration artifacts
• Validate Unity Catalog and data governance configurations
• Implement infrastructure-as-code and automation where applicable
• Migrate and validate Microsoft Entra ID integrations, managed identities, service principals, RBAC assignments, Databricks groups, and permissions
• Coordinate Key Vault migration and secret rotation activities
• Ensure compliance with Principle of Least Privilege
• Support security reviews and governance approvals
• Assess and migrate associated datasets and storage integrations
• Validate Delta Lake tables, metadata, and schemas
• Develop rollback and recovery procedures
• Develop Infrastructure-as-Code solutions using Terraform, Bicep, and ARM Templates
• Automate migration and validation activities wherever possible
• Execute migration strategies that minimize risk, downtime, and business disruption
• Interact with architects, platform teams, security organizations, and business stakeholders

Azure Databricks Infrastructure Engineer

Translator

• Provide accurate real-time interpretation between parties while preserving meaning, intent, and tone
• Interpret consecutively or simultaneously during court hearings, trials, depositions, arraignments, conferences, and other legal proceedings
• Provide onsite interpretation as needed for court hearings, pretrials, probation hearings, sentencing, jail visits, forensic interviews, immigration, and human-trafficking matters
• Facilitate cross-cultural understanding by clarifying non-verbal cues and culture-specific concepts
• Maintain strict confidentiality and impartiality
• Complete required documentation, logs, and reports
• Comply with applicable laws, government customer policies, and professional codes of conduct
• Report to the Deputy Program Manager
• Perform other duties as assigned

Mandarin Dialect Interpreter

• Provide executive assistant/administrative support for the Office of the Executive Director, GSD

Executive Assistant – Office of EX GSD

• Provide accurate, impartial, consecutive, and simultaneous interpretation between parties in real time
• Interpret during court hearings, trials, depositions, arraignments, conferences, pretrials, probation hearings, sentencing, jail visits, forensic interviews, immigration matters, human trafficking matters, and other legal proceedings
• Provide onsite court interpretation services as needed
• Facilitate cross-cultural understanding by clarifying non-verbal cues and culture-specific concepts
• Preserve meaning, intent, and tone during interpretation
• Maintain strict confidentiality and impartiality in accordance with regulations and ethical standards
• Complete required documentation, logs, and reports according to agency and contractual protocols
• Comply with federal, state, and local laws, government customer policies, and professional codes of conduct
• Perform other duties as assigned
• Report to the Deputy Program Manager

Mandarin Dialects Interpreter

Product Manager

• Own the product vision, strategy, and roadmap for the Product Information Management (PIM) domain
• Partner closely with engineering teams on day-to-day execution of the PIM roadmap
• Define and prioritize product enhancements based on business needs, customer impact, and technical feasibility
• Manage product attributes and specifications, taxonomy and classification, enrichment workflows, content governance, data quality and completeness, and downstream syndication
• Collaborate with merchandising, marketing, engineering, sales, and other business stakeholders to understand requirements and prioritize initiatives
• Translate business challenges and operational friction into epics, features, user stories, acceptance criteria, and backlog items
• Maintain and prioritize the product backlog in alignment with the product roadmap
• Work with engineering and QA teams throughout development, testing, and release cycles
• Establish and monitor product data quality standards and identify improvement opportunities
• Improve product-data workflows, automation, governance, and operational efficiency
• Participate in Agile ceremonies, sprint planning, backlog refinement, demos, and retrospectives
• Communicate roadmap priorities, delivery progress, dependencies, and business outcomes to stakeholders

Senior Systems Administrator

Voice Data Communications Engineer – Journeyman

Systems Administrator – SME

Voice Data Communications Engineer, Journeyman

Office Management Secretarial Support Specialist

Executive Assistant

Senior Software Engineer, PLM Platform

Executive Assistant

Application Technical Delivery Manager

Product Manager – Pricing

Azure Databricks Infrastructure Engineer

Mandarin Dialect Interpreter

Executive Assistant – Office of EX GSD

Mandarin Dialects Interpreter

Product Manager – Product Information Management, PIM