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Posted: 10/20/2026LTSS Service Care Manager – Behavioral Health
Centene CorporationPosted 10/20/2026full-timeLeavenworth • Kansas • United StatesJuniorMid-Level💰 $27 - $49 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in holistic care management for individuals with mental and behavioral health needs, including crisis intervention and service coordination. Proficient in navigating community resources and ensuring compliance with clinical guidelines and regulations.
Highest-signal resume keywords
Licensed Behavioral Health ProfessionalMaster's Degree in Mental Health or Social WorkBehavioral Health ExperienceCare ManagementService Coordination
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities for members with significant mental and behavioral health needs
- Evaluate complex and high-risk member needs and recommend plans of care
- Act as liaison and member advocate between members, families, physicians, facilities, and agencies
- Support members with conditions including depression, bipolar disorder, schizophrenia, borderline personality disorder, PTSD, substance use disorder, and self-injurious behavior
- Conduct frequent home and site visits, typically monthly or more, to assess needs and collaborate with resources
- Educate members, families, and caregivers about preventive care, treatment options, referrals, medications, procedures, provider instructions, and healthcare benefits
- Provide subject matter expertise and operational support for crisis calls, mental health first aid, field safety, de-escalation, and medication monitoring
- Coordinate medical, behavioral, and social community resources
- Coordinate service authorizations for services such as meals, employment, housing, foster care, transportation, and activities of daily living
- Arrange referrals and help identify accessible providers, specialists, and community resources
- Maintain accurate documentation in the electronic care management system
- Support compliance with clinical, state, and federal guidelines
- Provide leadership with feedback to improve quality of care and cost-effective service delivery
- Perform other duties as assigned
- Comply with all policies and standards
Requirements
What you’ll need- Master's degree in Mental Health or Social Work, or graduation from an Accredited School of Nursing
- 2–4 years of related experience
- Licensed Behavioral Health Professional or RN based on state contract requirements, such as LMSW, LCSW, LMFT, LMHC, LPC, or RN with behavioral health experience
- Behavioral health experience for RN candidates
- Ability to perform frequent home and/or other site visits
- Ability to travel approximately 50%
- Ability to work Monday–Friday without weekends or holidays
- Knowledge of mental and behavioral health needs, care management, service coordination, and community resources
- Ability to comply with clinical guidelines and current state and federal guidelines
Benefits
Comp & perks- Flexible remote, hybrid, field, or office work schedules
- Computer equipment provided
- Mileage reimbursement at the current IRS rate
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Competitive pay
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis InterventionMental Health First AidMedication MonitoringDocumentation in Electronic Care Management SystemAssessment of Member NeedsDevelopment of Care PlansKnowledge of Community ResourcesService Authorizations CoordinationPreventive Care EducationDe-escalation Techniques
Soft Skills
AdvocacyCollaborationCommunicationLeadershipEmpathy
Certifications & Qualifications
LMSWLCSWLMFTLMHCLPCRN
Industry Keywords
Mental HealthBehavioral HealthCare ManagementClinical GuidelinesState and Federal ComplianceCommunity ResourcesHigh-Risk Member NeedsPreventive CareSubstance Use DisorderSelf-Injurious Behavior