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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in market research and competitive analysis to identify AI-driven automation opportunities, while effectively collaborating with cross-functional teams to translate insights into actionable product recommendations. Proficient in utilizing artificial intelligence tools for data analysis and delivering strategic insights to senior leadership.
Highest-signal resume keywords
Market ResearchCompetitive AnalysisArtificial Intelligence ToolsEnterprise Software SystemsCollaboration with Cross-Functional Teams
About the role
Key responsibilities & impact- Research market trends and competitor strategies to identify AI-driven automation opportunities
- Analyze delivery workflows and provide actionable outside-in perspectives for internal service teams
- Collaborate with technical product managers and engineering peers to translate findings into feature and roadmap recommendations
- Deliver competitive briefs and capability matrices to guide product development decisions
- Evaluate emerging artificial intelligence solutions to keep delivery tooling competitive in the enterprise space
- Shape Cisco services through market insights and competitive intelligence for Cisco IQ
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
- Minimum of 5 years of professional experience in product management, technical marketing, market research, or enterprise services delivery
- Experience conducting market research or competitive analysis for customer experience or services businesses
- Strong technical familiarity with enterprise software systems and architectures
- Familiarity with applied artificial intelligence or machine learning frameworks
- Experience collaborating with engineers, product managers, and cross-functional teams
- Proficiency using artificial intelligence tools to capture data, conduct analysis, and generate actionable insights
- Exceptional storytelling and communication skills
- Experience in consulting, professional services, or customer experience environments preferred
- Familiarity with post-sales workflows and technical support operations preferred
- Experience presenting research findings and strategic recommendations to senior leadership preferred
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, vesting following continued employment
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles, subject to Cisco policies
- Learning and development opportunities
- Inclusive Communities and employee resource organizations
- Hybrid work culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementTechnical MarketingMarket ResearchEnterprise Services DeliveryApplied Artificial IntelligenceMachine Learning FrameworksData AnalysisFeature RecommendationsDelivery WorkflowsCapability Matrices
Soft Skills
StorytellingCommunication Skills
Industry Keywords
Customer ExperienceConsultingProfessional ServicesPost-Sales WorkflowsTechnical Support Operations