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Common GroundPosted 10/21/2026full-timeRemote • Michigan • United StatesMid-LevelSenior💰 $32 - $38 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in crisis support and management, with a focus on training and developing staff in crisis services. Holds relevant professional licensure and certifications while maintaining confidentiality and collaborating effectively with various stakeholders.
Highest-signal resume keywords
Master's Degree In Human ServicesProfessional Licensure In Michigan (LLMSW, LMSW, LLPC, LPC, LLP, TLLP)Crisis Services Experience (Minimum 3 Years)Certification In CAADC, CAC-R, CCDP, CCDP-DExperience With Co-Occurring Mental Illness And Substance Use Disorder
About the role
Key responsibilities & impact- Provide crisis support to MiCAL Crisis Specialists
- Conduct supervision meetings, payroll, shift scheduling, and debriefing
- Train and develop staff, including monitoring calls and online training
- Oversee daily MiCAL operations, including Crisis Specialist tasks and call activities
- Provide support and backup support to MiCAL Crisis Specialists as needed
- Review and support calls involving imminent risk and involuntary emergency rescues
- Collaborate with Common Ground programs, crisis safety-net providers, PIHPs, emergency departments, and others to support callers
- Assess crisis and personal/family needs to determine services and referrals
- Maintain a high level of confidentiality
- Fulfill additional duties as assigned
Requirements
What you’ll need- Master’s Degree in the Human Services field
- Professional licensure in the State of Michigan: LLMSW, LMSW, LLPC, LPC, LLP, or TLLP
- Minimum 3 years of experience in Crisis Services, preferred
- Certification in at least one of the following is preferred: CAADC, CAC-R, CCDP, CCDP-D
- Experience with persons with co-occurring mental illness and substance use disorder
- Standards met for Mental Health Professional and Child Mental Health Professional
- At-home high-speed internet on a private network
- A private, HIPAA-compliant, dedicated office space
- Strong leadership, self-discipline, outstanding problem-solving skills, and dedication
Benefits
Comp & perks- Shift differentials: additional $3 hourly between 4:00 pm–8:00 am and $1 hourly shift differential 8:00 am–4:00 pm Saturday and Sundays
- Non-Profit mission-driven, person-focused environment
- 100-hour Crisis Intervention training
- Opportunity for professional growth
- Team oriented environment
- An organizational culture of mental and behavioral health support for all
- Generous Paid Time Off
- Shift premiums
- Employer sponsored benefit and wellness plans (including 16% fringe benefit dollars, Calm App, etc.)
- Competitive wages
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
LeadershipProblem-SolvingSelf-Discipline
Certifications & Qualifications
CAADCCAC-RCCDPCCDP-D
Industry Keywords
Crisis SupportCrisis SpecialistMental Health ProfessionalChild Mental Health ProfessionalConfidentialityEmergency RescuesCollaborationReferralsDebriefingShift Scheduling