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CVS HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product strategy and execution, particularly in scheduling and API development for external partners. Proven ability to analyze complex systems, manage stakeholders, and drive product success in regulated environments.
Highest-signal resume keywords
Product Strategy DevelopmentAPI Integration ExperienceStakeholder ManagementUser Research and Field ObservationsSQL and Python Proficiency
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own Signify’s partner channel scheduling product roadmap
- Define and execute product strategy for agent-assisted and self-scheduling capabilities
- Expand partner scheduling APIs for booking, cancellations, and rescheduling
- Extend agent-assisted scheduling to PBM and health plan call centers
- Define and launch an embeddable scheduling SDK with SSO hand-off
- Package the SDK as a reusable toolkit for partner and health plan apps
- Support smaller-volume partners through Signify’s self-service scheduling page
- Coordinate partner onboarding and self-serve rescheduling with the core scheduling team
- Partner with engineering, analytics, operations, and client success on a shared scheduling platform
- Communicate complex concepts and influence leadership, peers, partners, and stakeholders
- Identify user, partner, and business needs and drive tradeoff discussions
- Develop product vision, roadmaps, value definitions, milestones, and transition plans
- Observe and interview brokers, call center representatives, partner product teams, and members
- Coordinate dependencies, timelines, and expectations through onboarding and launch
- Develop and measure KPIs for pitch rate, booking rate, completed visits, incremental visits, and partner onboarding time
- Monitor the Medicare Advantage distribution ecosystem, regulatory changes, and market trends
- Report to the Lead Director of Scheduling and Planning Excellence
Requirements
What you’ll need- 7 or more years of professional experience, including 5 years of product experience
- Ability to audit complex technical architectures, identify system bottlenecks, and launch simplified, scalable products
- Experience launching APIs or integrations used by external partners
- Strong track record of delivering products and ensuring customer and partner success
- 5 to 7 years of stakeholder management experience
- Prior performance improvement or program management experience
- 2 or more years working directly with external partners or clients
- 2 or more years conducting user research, field observations, or interviews
- 5 or more years collecting, analyzing, and summarizing data from disparate sources
- Knowledge of SQL and Python
- Experience in ambiguous, fast-paced, or 0-to-1 product environments
- Experience building platform, API, or SDK products consumed by external partners or developers
- Experience delivering embedded or white-label experiences, including SSO identity hand-offs such as SAML/OAuth
- Experience building scheduling, booking, or marketplace products
- Familiarity with Medicare Advantage distribution channels
- Experience in complex, highly regulated industries
- Experience transitioning new capabilities to core platform teams using configuration-driven patterns
- Bachelor's degree required, specialized training, or relevant professional qualification
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program
- Equity award program
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementScheduling Product DevelopmentData AnalysisPerformance ImprovementProgram ManagementUser ResearchSystem Architecture AuditingProduct Roadmap DevelopmentKPI MeasurementEmbedded SDK Development
Soft Skills
CommunicationInfluencing LeadershipCollaborationProblem-SolvingAdaptability
Tools & Technologies
SSO Identity Hand-OffsSAMLOAuthScheduling APIsSelf-Service Scheduling Tools
Certifications & Qualifications
Bachelor's DegreeSpecialized Training
Industry Keywords
Medicare AdvantageRegulated IndustriesPartner OnboardingMarket TrendsCall Center Operations