dentsu Austria

Director

• Build measurement frameworks connecting program adoption to customer, employee, and business outcomes
• Quantify the financial impact of delayed or unresolved initiatives
• Lead deliverables related to Business Value projection and transformation engagements
• Coordinate with Merkle data, technology, or digital experience implementation teams
• Plan and facilitate client discovery through interviews, document review, surveys/questionnaires, and marketing data analysis
• Manage daily consulting delivery, including client meetings, discussions, workshops, deliverable reviews, and readouts
• Support governance and steering committee reporting with financial narratives and value tracking
• Plan and manage prioritization workshops using quantitative and qualitative methodologies
• Build financial models in Excel to quantify business impact, project ROI, and solution value propositions
• Conduct market and competitive research to inform recommendations
• Facilitate work sessions and interviews to assess gaps, gather requirements, and validate recommendations
• Develop executive-level presentations and summarize findings into client recommendations
• Identify data points and measurements showing business impact
• Support business development, proposal development, and pursuit activities
• Collaborate with account management, creative, analytics, operations, and partner agencies

Director, Value Consulting

Program Manager

• Lead planning, execution, and delivery of CRM, loyalty, and integrated marketing programs
• Develop program roadmaps, timelines, success metrics, and delivery strategies
• Manage multiple workstreams and dependencies across teams and stakeholders
• Identify risks and proactively solve issues
• Build trusted relationships with client stakeholders
• Lead status meetings, program reviews, and executive presentations
• Translate business objectives into actionable delivery plans
• Help clients navigate change and transformation initiatives
• Partner with strategy, creative, technology, analytics, and operations teams
• Coordinate work across distributed teams and time zones
• Align stakeholders around priorities and guide teams through ambiguity
• Monitor workloads, resolve conflicts, and facilitate solutions
• Maintain program health, timelines, and quality standards
• Manage program budgets and forecasting
• Track progress against goals and communicate status to leadership
• Capture learnings and best practices to improve future programs

Program Manager, CRM and Loyalty

• Direct a portfolio of enterprise-level programs for one or more Fortune 500 clients
• Define program vision, objectives, and success criteria with client executives and agency leadership
• Establish roadmaps integrating workstreams across digital transformation, customer experience, data analytics, and technology implementations
• Align programs with client business strategies and deliver measurable ROI and business impact
• Lead program steering committees and facilitate strategic decision-making and governance
• Manage program interdependencies, risks, and resource conflicts
• Partner with Creative, Strategy, Data & Analytics, Technology, and CRM leadership on integrated delivery
• Oversee end-to-end program execution against quality, timeline, and budget requirements
• Implement governance, escalation, change management, and risk mitigation processes
• Monitor program health through dashboards tracking scope, schedule, budget, quality, and client satisfaction
• Conduct health assessments and implement corrective actions
• Ensure compliance with agency standards, client requirements, and regulatory obligations
• Lead crisis management and issue resolution for high-impact challenges
• Facilitate post-program retrospectives and capture lessons learned
• Manage program budgets and profitability targets
• Oversee resource planning and allocation across programs
• Drive operational efficiency, continuous improvement, and program profitability
• Establish program management methodologies, tools, templates, and standardized frameworks
• Implement and optimize technology platforms for program planning, execution, and reporting

Program Director

Business Analyst

• Partner with clients and stakeholders to understand business goals, challenges, and opportunities
• Lead discovery workshops and requirements-gathering sessions
• Translate business needs into clear functional and technical requirements
• Serve as a subject matter expert on enterprise CMS implementations, including Sitecore
• Collaborate with product owners, designers, architects, and developers to define solution approaches
• Create process flows, user stories, documentation, and other artifacts that support delivery
• Participate in and lead Agile ceremonies, including backlog refinement, sprint planning, and demos
• Facilitate roadmap discussions and prioritization sessions with client stakeholders
• Support change management processes and project planning activities
• Develop training materials and facilitate client training sessions
• Mentor and support other business analysts and team members
• Build strong client relationships and help ensure successful project outcomes

Lead Business Analyst – Content Management System, Sitecore

AI Engineer

• Design and build multi-agent systems using LLM orchestration frameworks for client-facing AI products
• Implement end-to-end AI orchestration use cases for clients
• Build agentic wrappers and interfaces around data science models, including MMM, forecasting, and incrementality
• Configure Genie spaces for client data exploration and self-service analytics
• Develop reusable agent components, prompt templates, and tool-use libraries
• Evaluate LLM providers based on capability, cost, and latency and recommend optimal options
• Collaborate with the Offshore Director Staff AI Engineer on architecture direction, design patterns, and coding standards
• Write production-grade Python with error handling, observability, CI/CD integration, and deployment automation
• Partner with Data Scientists to understand models and create resilient, accurate agent interfaces
• Contribute to technical documentation, architecture decision records, and operational runbooks
• Report to the VP, AI Agents & Automation
• Collaborate with an offshore engineering team to deliver scalable, reliable AI products

Director, AI Engineer

Account Manager

• Develop and execute strategic partnership plans aligned with business objectives and measurable revenue growth
• Establish and maintain relationships with partner executives and key stakeholders
• Identify and pursue co-selling, referral, and joint go-to-market opportunities
• Collaborate with sales, marketing, consulting, and delivery teams to maximize partner engagement and business impact
• Build and manage annual partner business plans, including revenue targets, pipeline objectives, marketing initiatives, and enablement activities
• Develop and execute joint marketing programs, events, thought leadership initiatives, and campaigns
• Drive partner engagement across internal stakeholders and align strategic priorities
• Facilitate executive business reviews and track performance against partnership goals
• Monitor industry trends, competitive activity, and emerging market opportunities
• Work cross-functionally to remove barriers and strengthen partnership effectiveness
• Maintain pipeline visibility and partnership reporting in internal systems and governance processes
• Represent dentsu at industry events, conferences, partner meetings, and customer engagements
• Report to the VP, Strategic Partnerships

Senior Director, Strategic Partnerships

Events

• Own the global registration platform end to end, including builds, updates, data structure, and workflow accuracy
• Create and review registration copy, guest communications, and program descriptions
• Lead the registration team’s workload, priorities, and support for Visa programs year-round
• Manage customer database systems tied to registration, ensuring data quality and scalability
• Handle daily registration operations, including guest list management, attendee communications, and inquiry resolution
• Produce registration reporting, dashboards, and client-ready materials such as guest lists, itineraries, and collateral
• Align cross-functionally with event operations, guest experience, merchandise, and ticketing teams
• Support global merchandise operations, including branding alignment, inventory tracking, and worldwide fulfillment
• Communicate timelines, status, and next steps during client calls and internal meetings
• Continuously improve registration processes, tools, and communication workflows

Senior Manager, Hospitality & Events

Producer

• Elevate and ensure creative excellence through production on assigned accounts
• Lead high-stakes productions independently or with junior producer support
• Lead content productions involving directors, partners, celebrity talent, workstreams, and media
• Keep stakeholders informed and educate them on the production process
• Lead discovery and vetting for large engagements, scope projects, define requirements and success metrics, and develop production solutions within budget
• Review SOWs and collaborate with project management
• Partner with Business Affairs throughout discovery and production
• Lead post-project summary meetings and implement learnings across departments and disciplines
• Apply production technology to improve efficiency
• Evolve creative concepts into strong executions across technology, video, social, experiential, or combined formats
• Cultivate relationships with outside partners and maintain a broad production network
• Oversee multidisciplinary producers when needed, including assignments, briefs, vendor casting, bid analysis, estimates, organization, risk assessment, time management, scoping, and deliverables
• Mentor junior producers and share innovative solutions and best practices
• Use agency production tools, templates, hot sheets, status documents, and wrap reports

Executive Producer – Integrated Production

Solutions Engineer

• Facilitate executive and stakeholder discovery workshops
• Assess technology maturity, organizational challenges, and capability gaps
• Identify opportunities across content supply chain, customer data, personalization, and journey orchestration
• Translate technical findings into business value and actionable recommendations
• Develop strategic roadmaps supporting business objectives
• Architect solutions across Adobe Experience Cloud and broader marketing technology ecosystems
• Create presentations, architectural diagrams, integration concepts, and business cases
• Quantify value through ROI, efficiency gains, reduced risk, and time-to-market acceleration
• Collaborate with Adobe sellers, account leaders, and technical SMEs
• Support business development through solution positioning and technical storytelling
• Identify Adobe licensing and growth opportunities
• Build client confidence through strategic consultation and thought leadership
• Advise clients on Adobe technologies, AI capabilities, digital experience trends, content supply chain, customer data platforms, personalization, analytics, workflow management, and generative AI
• Create reusable frameworks, business case models, and discovery approaches

Lead Solutions Architect

Project Manager

Job Description:
Senior Project Manager (Digital Experience)
Overview
We are seeking a Senior Project Manager to lead complex digital experience projects from planning through execution. This role is responsible for managing scope, timelines, budgets, resources, risks, and stakeholder communications while ensuring projects are delivered on time, within budget, and aligned with business objectives.
Key Responsibilities

- Lead cross-functional teams to successfully deliver project objectives within scope, schedule, budget, and quality expectations.

- Develop and maintain project plans, schedules, budgets, resource allocations, and delivery roadmaps.

- Establish project governance, reporting, and decision-making processes.

- Manage project risks, issues, dependencies, and change requests, ensuring timely resolution and escalation when needed.

- Coordinate resources, stakeholders, vendors, and business partners to support project delivery.

- Monitor project financials, forecasts, and actual costs, providing regular status updates and recommendations.

- Partner with stakeholders to define requirements, align priorities, and ensure project outcomes meet business needs.

- Drive effective communication across project teams, leadership, clients, and other key stakeholders.

- Support business case development, benefits tracking, and realization of project objectives.

- Promote continuous improvement, operational excellence, and adoption of project management best practices.

Qualifications

- Bachelor's degree in a related field preferred.

- Minimum of 5 years of project management experience, with a focus on digital experiences, digital products, websites, mobile applications, or related initiatives.

- Proven experience managing complex projects from initiation through completion.

- Strong knowledge of project management methodologies, tools, and best practices.

- Understanding of digital technologies, UX principles, web and mobile development, CMS platforms, and digital marketing.

- Demonstrated leadership experience managing cross-functional teams and collaborating with stakeholders at all levels.

- Strong verbal and written communication, organizational, and presentation skills.

- Experience managing project budgets, resource planning, and financial reporting.

- Proven ability to identify risks, solve problems, and make sound decisions in a fast-paced environment.

- Experience building and maintaining strong client and stakeholder relationships.

- Familiarity with Agile methodologies, including Scrum and Kanban.

- Strong analytical skills with the ability to leverage project metrics and KPIs to drive improvements.

- PMP, Certified Scrum Master (CSM), or similar certification preferred.

- Ability to travel as needed.

Success Factors

- Strong leadership and collaboration skills.

- Ability to manage multiple priorities and competing deadlines.

- Excellent stakeholder management and communication abilities.

- Strategic thinker with a results-oriented mindset.

- High degree of accountability, adaptability, and attention to detail.

The annual salary range for this position is $ 99,500- $140,000 annually. We base placement within the salary range on a variety of factors, including relevant experience, and other factors permitted by law.
Benefits available with this position include:

- Medical, vision, and dental insurance,

- Life insurance,

- Short-term and long-term disability insurance,

- 401k,

- Flexible paid time off,

- At least 15 paid holidays per year,

- Paid sick and safe leave, and

- Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including providing time off according to the Colorado Healthy Families and Workplaces Act, following its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

Location:
USA - Remote – Florida – Eastern Time
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.

Senior Project Manager

Recruitment

• Execute the defined talent acquisition strategy and processes to hire the best talent for dentsu
• Partner with TA Sourcing Specialists/Partners and Hiring Managers to define recruiting strategies and guide identified talent through the interview process
• Attract, engage, and select qualified candidates in line with agreed talent plans and timelines
• Support external talent mapping and benchmarking, diversity and inclusion, external sourcing, interviewing, candidate management and negotiation, and employment branding
• Set expectations with and educate Hiring Managers around timelines, market insights and talent pools
• Define sourcing strategies and actively and passively source candidates for assigned roles
• Manage an average of 12–15 requisitions while maintaining high data quality
• Monitor Workday and move qualified applicants into the interview process
• Coordinate with hiring teams, TA Sourcing Specialists/Partners and TA Coordinators to shepherd candidates through the process
• Extend offers to candidates in coordination with career advocates and hiring managers
• Mentor and coach junior TA Specialists/Business Partners and TA Sourcing Specialists/Partners where possible

Talent Acquisition Business Partner – Temporary

Backend Engineer

• Build and maintain scalable Salesforce Marketing Cloud Engagement solutions
• Translate business and campaign requirements into technical configurations
• Develop journeys, automations, segmentation logic, and campaign workflows
• Create platform solutions using AMPscript, SSJS, SQL, and GTL
• Configure Data Extensions, Contact Builder, Journey Builder, and Automation Studio
• Support REST and SOAP API integrations with senior technical team members
• Assist with platform audits, health checks, testing, troubleshooting, and issue resolution
• Follow development, testing, deployment, and documentation standards
• Serve as a hands-on technical resource for assigned clients and delivery teams
• Participate in requirements gathering and technical discovery sessions
• Explain technical requirements, recommendations, and platform limitations to technical and non-technical audiences
• Support SFMC capability, configuration, and best-practice recommendations
• Collaborate with developers, project managers, strategists, analytics teams, and technical specialists
• Escalate complex architecture, integration, and platform decisions when appropriate
• Review and optimize SFMC configurations, journeys, automations, data structures, and campaign workflows
• Stay current on SFMC releases, platform changes, new capabilities, and messaging best practices
• Create and maintain technical documentation, workflow diagrams, configuration details, and specifications
• Document platform solutions, development decisions, and troubleshooting outcomes
• Contribute to reusable assets, coding standards, internal best practices, and team knowledge sharing

Platform Architect, SFMC

Copywriter

• Generate, co-manage, and co-direct the look, tone, and feel of on-strategy creative ideas across multiple mediums
• Concept against deliverables including manifestos, scripts, digital and content, campaigns, activations, and social posts
• Work across multiple projects, deliverables, and clients simultaneously
• Self-edit and review deliverables for grammatical and formatting issues
• Ensure strategy alignment and alignment with clients’ tone, style, audience, and objectives
• Develop creative solutions across all forms of media
• Apply understanding of communications objectives, client nuances, and timing/budget parameters

Senior Copywriter, Creative Development

Accounting Manager

• Maintain the integrity of client financial data and link it to operational and financial systems for appropriate revenue recognition
• Ensure client contract assurance complies with the service line compliance framework and dentsu policies
• Review Statements of Work and determine proper revenue recognition criteria
• Escalate evident revenue-recognition risks to the Director of Revenue Accounting
• Ensure revenue recognition complies with contractual terms and IFRS 15
• Assess Statements of Work and POs for compliance and potential risks
• Ensure Statements of Work and POs are agreed and signed before work begins
• Fulfil information requests for internal, external financial, and client audits
• Create and update monthly revenue recognition schedules for portfolio clients
• Collaborate with Commercial Finance, Client Teams, and FP&A on revenue forecasting
• Build relationships with Client Teams and understand service offerings and deliverables
• Ensure appropriate period-end revenue recognition and review and approval of accruals
• Review month-end variances to forecasted revenue and provide detailed explanations
• Perform month-end tasks to verify client revenue and review accrued and deferred income balance sheet accounts
• Supply Commercial Finance with information for forecasting
• Maintain a robust audit trail for revenue accounting and reporting
• Participate in month-end close review meetings with Commercial Finance and Financial Control
• Drive continuous improvements in revenue reporting processes
• Analyze and report changes to revenue and revenue-related balance sheet lines and manage identified risks
• Liaise with Operations to ensure accurate client invoicing
• Assist with reviewing unbilled amounts with Operational Finance and Client Teams
• Report to the Manager of Revenue Accounting and work closely with Commercial Finance, Financial Control, Operational Finance, and Client Services teams

Senior Revenue Accounting Analyst

• Develop and execute integrated strategy projects for one or two B2B brands
• Translate strategic direction into insights, Catalyzing Ideas, and briefs for creative, content, and experience execution
• Build strategic rationales explaining what is being done, why it matters, and how it moves the business
• Develop brand worlds that articulate character, conviction, and edges
• Help creative teams uncover strategic insights and understand how ideas work across the full B2B lifecycle
• Help media teams understand how ideas scale and how they live in social and influencer contexts
• Develop content and sales enablement strategies supporting the buying experience and optimizing for LLMs
• Identify where ideas reach buying groups and how they show up across paid media, owned channels, social platforms, and influencer partnerships
• Research buyer signals and understand signal stacking
• Align creative, content, media, social, and influencer partners across touchpoints
• Brief brand partners and internal stakeholders on strategy
• Engage with senior teams to gather input and ensure alignment with enterprise priorities
• Model integrated thinking and mentor junior strategists
• Monitor how strategy translates in market and support measurement and learning