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Posted: 10/15/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational planning, performance management, and change management while fostering employee engagement and diversity. Proven ability to manage team performance and implement strategic initiatives to enhance business results and client satisfaction.
Highest-signal resume keywords
Operational PlanningPerformance ManagementChange ManagementTeam Performance ManagementEmployee Engagement
About the role
Key responsibilities & impact- Support the immediate supervisor with work organization, operational planning, and special initiatives
- Develop, implement, and track the unit’s action plan
- Align activities with strategic orientations and administrative units in a performance management context
- Establish management and communication practices supporting change management, talent attraction and retention, skills development, employee engagement, and diversity
- Define and implement activities related to the unit’s services
- Ensure entrusted projects are carried through to maximize business results and member/client satisfaction
- Manage individual and team performance
- Continuously improve management processes
- Promote Desjardins Group’s cooperative values
- Represent the organization and conduct business intelligence
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of nine years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Action Plan DevelopmentProject ManagementBusiness IntelligenceStrategic AlignmentSkills Development
Soft Skills
Communication PracticesTalent AttractionDiversity Promotion
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Desjardins GroupCooperative ValuesClient Satisfaction