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Emory UniversityCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing, designing, and implementing advanced technologies for teaching and learning, with a strong focus on system administration, troubleshooting, and faculty consultation. Proficient in training and supporting staff on classroom and instructional technology best practices.
Highest-signal resume keywords
System AdministrationAdvanced TroubleshootingEnterprise AV Systems SupportTraining CoordinationTechnology Implementation
About the role
Key responsibilities & impact- Analyze, design, recommend, and implement specialized and advanced technologies supporting teaching and learning
- Lead software upgrades and equipment replacements
- Consult with faculty on system enhancements and modifications
- Provide system administration for academic systems and applications
- Conduct advanced-level troubleshooting and improve processes
- Create user guidelines and standard operating procedures
- Evaluate diagnostics and monitoring tools to prevent incidents and outages
- Design and implement preventative maintenance processes
- Analyze and share repair and maintenance data and expenses
- Research software and hardware systems to improve staff competencies, efficiencies, and service levels
- Advise faculty on classroom and instructional technology best practices
- Train student staff and coordinate training sessions for faculty, staff, and students
- Configure and maintain computer images and systems
- Prepare, organize, and deploy hardware upgrades and replacements
- Partner with vendors and departments on technology design
- Perform related responsibilities as required
Requirements
What you’ll need- Bachelor's degree and two years of experience in supporting computers, mobile devices, and/or video technologies, and equipment OR an equivalent combination of education, training and experience
- Lead classroom and lab technology refreshes, system upgrades, and equipment installations
- Bachelor's degree in Instructional Design, Graphic Design, Interactive Media, AV Technology, or a related field (preferred)
- Hands-on experience supporting enterprise AV systems (preferred)
- Ability to translate non-technical faculty requests into actionable engineering specifications for external vendors and vice versa (preferred)
Benefits
Comp & perks- Temporary full-time employment
- Remote work from home day options may be granted at department discretion
- Equal opportunity employment
- Reasonable accommodations for qualified individuals with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AnalysisTechnology DesignPreventative MaintenanceUser Guidelines CreationHardware UpgradesSoftware UpgradesEquipment InstallationDiagnostics EvaluationProcess ImprovementTechnical Specification Translation
Soft Skills
ConsultationCollaborationCommunicationTrainingProblem-Solving
Tools & Technologies
Academic SystemsMonitoring ToolsComputer ImagingMobile DevicesVideo Technologies
Industry Keywords
Instructional DesignAV TechnologyInteractive MediaClassroom TechnologySystem Enhancements