Supervisor, System Operations Training
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Eversource EnergyPosted 10/21/2026full-timeWindsor • Connecticut • United StatesMid-LevelSenior💰 $128,360 - $142,620 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing training programs for electric distribution system operations, utilizing adult learning principles and instructional design methodologies. Proficient in evaluating training needs and modifying content based on regulatory standards and operational requirements.
Highest-signal resume keywords
Electric Power Distribution ExperienceSystem Operator TrainingKnowledge of NERC Reliability StandardsInstructional Design and Adult Learning PrinciplesProficiency with Microsoft Office Suite
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Develop and implement Eversource Distribution System Operations Training for new and qualified operators
- Deliver classroom and on-the-job training using conceptual, hands-on and simulation-based instructional methods
- Perform analysis, design, development, implementation and evaluation of Distribution System Operations Training
- Conduct System Operator Training activities consistent with the Systematic Approach to Training, adult learning principles and training policies and procedures
- Receive and evaluate training requests and present them to System Operations Training management
- Evaluate procedures, practices and regulatory changes and modify training materials as required
- Evaluate and recommend vendor-provided training content and services
- Represent System Operations Training at meetings, committees and conferences
- Assist operations management with coordinating responses to system emergencies
- Participate in event review teams and incident analyses as requested by operations management
Requirements
What you’ll need- Bachelor’s Degree in Electrical Engineering Technology or related discipline, or an equivalent combination of education and experience
- 5–10 years of experience in electric power distribution, transmission or generation
- Four years of experience as a System Operator preferred
- One year of experience as a trainer in a formalized training program preferred
- Knowledge of electric distribution system operations and Eversource electric distribution system components
- Thorough knowledge of electric system switching and tagging procedures and practices
- Knowledge of Energy Management System (EMS), Dispatcher Training Simulator (DTS) and other operations support applications
- Thorough knowledge of NERC Reliability Standards, OSHA regulation and other regulatory requirements
- Knowledge of the Systematic Approach to Training
- Knowledge of instructional design and adult learning principles
- Familiarity with learning management systems
- Proficiency with classroom and online presentation technologies
- Strong presentation, written and oral communication, analytical and problem-solving skills
- Ability to read and interpret electrical schematic diagrams
- Ability to communicate and work effectively with personnel at various levels within Eversource, participant companies, non-utility generators and neighboring utilities
- Proficiency with Microsoft Office Suite
- Valid motor vehicle operator’s license
- Must be available for emergency storm assignments
- Must be available to travel between MA/CT/NH as necessary
- Must be able to work at least three days in the office, including Tuesdays and Wednesdays, and up to five days in the office if needed
- Applicants requiring visa sponsorship to start employment with Eversource will not be considered
Benefits
Comp & perks- Hybrid schedules for eligible roles
- Work-life balance support
- Potential incentive eligibility
- Competitive total rewards program
- Benefits programs offered by Eversource
- Emergency Restoration assignment and related emergency-response work opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electric Distribution System OperationsSystematic Approach to TrainingElectric System Switching and Tagging ProceduresAbility to Read Electrical Schematic DiagramsTraining Program DevelopmentAnalysis and Evaluation of Training MaterialsClassroom and Online Presentation TechnologiesVendor Training Content EvaluationEmergency Response CoordinationLearning Management Systems Familiarity
Soft Skills
Strong Presentation SkillsAnalytical SkillsProblem-Solving SkillsWritten and Oral Communication SkillsInterpersonal Skills
Tools & Technologies
Energy Management System (EMS)Dispatcher Training Simulator (DTS)Microsoft Office Suite
Certifications & Qualifications
Valid Motor Vehicle Operator’s License
Industry Keywords
Electric Power DistributionTransmissionGenerationOSHA RegulationNERC Reliability StandardsSystem Operations TrainingEmergency Storm Assignments