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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring safety and compliance with regulations. Capable of effectively communicating with management and maintaining store operations efficiently.
Highest-signal resume keywords
Customer ServiceSafety ComplianceEffective CommunicationFlexible SchedulingOperational Efficiency
About the role
Key responsibilities & impact- Ensure proper and efficient operation of the station during the shift within company policy
- Contribute to increased profitability and growth of the store
- Meet customer needs and deliver best-in-class service
- Communicate store-operation changes or adverse items to management promptly
- Prepare a shift report at the end of each shift according to company guidelines
- Provide the best customer experience to every customer
- Greet every customer with a smile and sincere greeting
- Suggest purchases and promote specials
- Execute the customer service program at the site level
- Minimize safety risks to employees, customers, and suppliers
- Enforce environmental and hazardous-material regulations
- Maintain store safety and security and document accidents or incidents
- Maintain the customer environment inside and around the store perimeter
- Operate assigned equipment safely and efficiently
- Support implementation of the Safety and Health program
- Report workplace accidents, injuries, incidents, or illnesses promptly
- Complete the new employee safety orientation procedure
- Perform general housekeeping duties
- Ensure physical maintenance, safety, cleanliness, and attractiveness of store facilities
- Perform other related duties as required
Requirements
What you’ll need- Must be able to work a flexible schedule as needed
- Must be able to communicate verbally and in writing with management regarding store operations
- Must be able to interact with customers in a friendly, professional manner
- Must be 18 years of age or older
- Read, understand, and write the English language at the eighth-grade level
- Ability to validate identification before selling tobacco and/or alcohol as required by regulations
- Ability to lift up to 30 pounds and carry cases of milk cartons, soft drinks, beer, and juice containers using proper lifting techniques
- Ability to remain calm and respond according to policies and procedures during emergencies
- Ability to tolerate exposure to gasoline fumes and cleaning products
- Ability to work in various temperature environments, including coolers, outdoors in various weather conditions, and inside the store
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods of standing
- Prolonged periods sitting at a desk and working on a computer
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) savings plan
- Paid time off
- Paid holidays
- Company-paid life insurance
- Disability benefits
- Employee assistance programs
- Tuition assistance
- Voluntary benefit offerings
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Ability to Lift Up to 50 PoundsProper Lifting TechniquesHousekeeping DutiesShift ReportingIdentification Validation
Soft Skills
Friendly InteractionProfessional MannerCalm Under PressureSincere GreetingTeam Collaboration
Industry Keywords
Store OperationsCustomer ExperienceEnvironmental RegulationsHazardous-Material RegulationsSafety and Health Program