Demonstrates expertise in the Procure to Pay (P2P) cycle, including invoice processing and accounts payable principles, while effectively communicating with clients and team members to deliver customer-focused solutions. Proficient in data analysis and Excel to meet KPIs and maintain compliance with regulations.

Highest-signal resume keywords

Procure To Pay (P2P) CycleInvoice ProcessingAccounts Payable PrinciplesData AnalysisExcel Proficiency

About the role

Key responsibilities & impact

Perform domain-specific Procure to Pay and invoice processing tasks
Handle customer queries via email and MS Teams
Represent customer needs and expectations internally as the Voice of the Customer
Deliver process training to new joiners
Provide timely feedback and ensure corrective actions are implemented promptly
Manage assist queues daily
Maintain compliance with rules and regulations
Escalate requests when necessary
Meet agreed KPIs
Generate and update client reports using relevant systems
Gather and analyze data to solve problems and provide customer-focused solutions

Requirements

What you’ll need

Graduate with good understanding of complete P2P cycle
Excellent knowledge of end-to-end P2P process
Experience or knowledge of Invoice Processing, Vendor, and TnE
Good understanding of accounts payable principles and concepts
Strong proficiency in Excel and spreadsheets
Excellent verbal and written communication skills in English
Ability to communicate convincingly with team members and clients
Ability to gather and analyze data to solve problems effectively
Customer-focused approach and ability to respond quickly with effective solutions
Commitment to quality and productivity standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Procure To Pay (P2P) CycleInvoice ProcessingAccounts Payable PrinciplesData AnalysisExcel Proficiency

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationCustomer-Focused ApproachProblem-Solving SkillsAbility To Respond Quickly

Tools & Technologies

MS TeamsSpreadsheets

Industry Keywords

Voice Of The CustomerComplianceKPI ManagementClient ReportsTraining Delivery