Operations jobs in United States
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IT Operations Manager
General Dynamics Information Technology
Posted: 10/20/2026Tax Operations Administrator
Sorren
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Multiplier Holdings
Posted: 10/20/2026Mission Operations Engineer – Mid Level
Boeing
Posted: 10/20/2026Head of NA Workshop Operations – PAC SER Roll Services
Valmet
Posted: 10/20/2026FP&A – Clinic Operations Lead
Neko Health
Posted: 10/20/2026Technical Platform Operations Support, Manager
Freddie Mac
Posted: 10/20/2026Digital Media Associate, Studio Operations Associate
Accelerate
Posted: 10/20/2026Retail Operations Team Member
Nouria
Posted: 10/20/2026Operations Manager
Rentokil Pest Control North America
Posted: 10/20/2026SAP Operations Manager
Reply
Posted: 10/20/2026SAP Operations Manager
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Posted: 10/20/2026Content Management and Operations Lead, Drupal
Ad Hoc LLC
Posted: 10/20/2026Senior Director, Drug Safety Operations
Eli Lilly and Company
Posted: 10/20/2026Associate Manager – Enterprise RFP Operations
Henry Schein
Posted: 10/20/2026Senior Local Operations Manager – Solid Tumor Oncology
Johnson & Johnson
Posted: 10/20/2026Data Center Procurement and Operations Director
Orion Placement
Posted: 10/20/2026Operations Manager – Service & Delivery
Berkshire Hathaway GUARD Insurance Companies
Posted: 10/20/2026Operations Supervisor – Weekend Day Shift
GXO Logistics, Inc.
Posted: 10/20/2026Supervisor, SC Operations
GXO Logistics, Inc.
Posted: 10/20/2026
IT Operations Manager
General Dynamics Information TechnologyCore Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates strategic and operational leadership in enterprise technology services, with a strong focus on Microsoft Azure, cloud operations, and identity management. Proven ability to manage cross-functional teams, oversee service delivery, and implement change management processes effectively.
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Provide strategic and operational leadership for enterprise technology services
- Direct and coordinate daily IT service delivery across infrastructure, cloud services, enterprise applications, identity management, and end-user support
- Establish operational priorities, resource allocations, and service delivery expectations
- Lead operational reviews and status meetings while monitoring project and program performance
- Serve as escalation point for operational issues, outages, and service disruptions
- Lead Microsoft Azure and cloud modernization initiatives
- Oversee cloud infrastructure deployments, networking, platform services, storage, databases, and identity services
- Coordinate environment provisioning, production releases, and operational readiness reviews
- Manage ServiceNow, Azure DevOps, Microsoft 365, and custom mission support applications
- Coordinate application lifecycle management and production support
- Lead Change Advisory Board activities and operational governance processes
- Review technical change requests and coordinate change planning and execution
- Partner with cybersecurity teams on security impact assessments, ATO activities, audits, risk evaluation, and remediation
- Support technology platforms for mission operations, disaster services, and emergency response
- Manage and mentor technical staff, contractors, and service providers
- Coordinate engineering, operations, cybersecurity, networking, and application support teams
- Support workforce planning, onboarding, performance management, and training
- Lead modernization initiatives involving cloud adoption, security enhancement, and service transformation
- Recommend technology investments and operational improvements to leadership
- Evaluate emerging technologies and industry best practices for agency adoption
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, or related field
- 8+ years of progressive IT experience
- 3+ years in operational leadership, management, or supervisory roles
- Experience supporting federal government information systems
- Demonstrated expertise with Microsoft Azure
- Demonstrated expertise with Microsoft 365
- Demonstrated expertise with Identity and Access Management
- Demonstrated expertise with ServiceNow
- Demonstrated expertise with cloud operations
- Demonstrated expertise with enterprise application support
- Demonstrated expertise with change management
- Experience leading cross-functional operational teams
- Strong written and verbal communication skills
- No US citizenship requirement
- Preferred: experience supporting federal civilian agencies
- Preferred: experience managing Azure cloud environments and DevOps pipelines
- Preferred: knowledge of federal cybersecurity frameworks and compliance requirements
- Preferred: experience supporting Disaster Services, Grants Management, Volunteer Programs, or Mission Support systems
- Preferred: ITIL, PMP, Microsoft Azure, CISSP, or related certifications
Benefits
Comp & perks- Medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre- and post-tax contributions and company match
- Full flex work weeks where possible
- Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
- Typically 15 days of paid leave per calendar year
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
ATS Keywords
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