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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of adhering to safety protocols and maintaining donor confidentiality in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Follow InstructionsAbility to Work Flexible Schedule
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform a wide range of complex tasks in a plasma center under variable and changing conditions
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work sitting or standing for an entire shift
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand and wrist movements
- Ability to squat, crouch or sit on one's heels when required
- Ability to lift 15 lbs. regularly and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination
- Near and far vision correctable to 20/30 in one eye and 20/100 in the other eye
- Ability to work around biological fluids, infectious organisms, electrical office/laboratory equipment and temperatures below 32°F
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
- Personal protective equipment required, including protective eyewear, garments, gloves and cold gear
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Ability to Listen and UnderstandAbility to Relate Sensitive InformationAbility to Perform Complex Tasks
Industry Keywords
Donor ScreeningPlasma CenterMedical ScreeningBiological FluidsInfectious Organisms