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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Lean Management System practices, including Standard Work and structured problem solving, while effectively developing and delivering training programs. Proven ability to establish compliance frameworks and assess operational processes for continuous improvement in a multi-site environment.
Highest-signal resume keywords
Lean Six Sigma Black BeltContinuous Improvement MethodologiesOperational Excellence PracticesTraining Development and DeliveryChange Leadership Skills
About the role
Key responsibilities & impact- Define, document, and update enterprise process standards, playbooks, and operational models
- Lead and support Lean Management System practices, including Standard Work, Leader Standard Work, Daily/Tier Management, Visual Management, Gemba, and structured problem solving/A3
- Partner with Operations leaders and Continuous Improvement teams to identify gaps, reduce variation, improve flow, and sustain improvements
- Develop and maintain a compliance framework for standard models and operational and quality expectations
- Establish and manage a maturity model assessing adoption of standard processes
- Evaluate standardized processes for ongoing improvement while maintaining consistency and compliance
- Use data, KPIs, and performance trends to identify opportunities, support root cause analysis, measure impact, and monitor sustainment
- Assess donor-center operational processes across labor, marketing, customer service, compliance, training, and internal systems
- Conduct process audits, operational reviews, and gap assessments
- Design, develop, and facilitate Lean / Continuous Improvement training and capability-building programs
- Coach leaders and teams in Lean principles, structured problem solving, and improvement methodologies
- Support train-the-trainer and internal champion development
- Develop and implement solutions for donor centers with non-conformance
- Deliver training, communication, and coaching programs promoting standard-practice adoption
- Collaborate with Operations, Quality, Training, and Remediation teams on new center openings, integrations, and remediation
- Identify standardization opportunities within the center network
- Identify, develop, implement, and monitor KPIs for project outcomes
- Partner with analytics resources to support data-driven decision-making
- Perform other tasks assigned by management
Requirements
What you’ll need- 4-year college degree in Business, Education, or Engineering
- Prior training and certification as a Six Sigma Black Belt in root cause investigations is required
- Minimum of 8–10+ years in Performance/Operational excellence, operational governance, or process management
- Proven ability to develop and maintain enterprise standards and compliance frameworks
- Experience in training or influencing people without authority
- Hands-on experience implementing Lean / Operational Excellence practices in a multi-site operational environment
- Strong facilitation, coaching, and change leadership skills
- Experience developing and delivering Lean / Continuous Improvement training
- Knowledge of safety, quality, and manufacturing programs
- Understanding of continuous improvement methodologies
- Excellent interpersonal and organizational skills; ability to manage multiple projects
- Plasma collection background preferred
- Lean Six Sigma Black Belt or equivalent advanced Lean / Continuous Improvement certification strongly preferred
- Certification in Change Management and Stakeholder Management preferred
- Ability to travel frequently within the United States, with 50–70% travel and possible international travel
- Depending on assignment, directly related experience or a combination of education, experience, and/or competencies may be considered in place of stated requirements
Benefits
Comp & perks- Up to 15% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Professional growth and career progression opportunities
- Family-like culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ManagementRoot Cause AnalysisData-Driven Decision-MakingKPI Development and MonitoringOperational GovernanceCompliance Framework DevelopmentGembaVisual ManagementStandard WorkStructured Problem Solving
Soft Skills
CoachingFacilitationInterpersonal SkillsOrganizational SkillsChange Management
Certifications & Qualifications
Lean Six Sigma Black BeltChange Management CertificationStakeholder Management Certification
Industry Keywords
Plasma CollectionSafety ProgramsQuality ProgramsManufacturing ProgramsMulti-Site Operations