Manager jobs in United States

Explore 6,172 matching jobs.

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Client Care Manager

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Posted: 10/20/2026
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HomeWell Care Services

Client Care Manager

HomeWell Care Services
Posted 10/20/2026full-timeGlenview • Illinois • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and care coordination, with a strong focus on understanding client needs and providing tailored support. Proficient in using WellSky for care documentation and maintaining care plans while ensuring compliance with relevant regulations.

Highest-signal resume keywords
Client Relationship ManagementCare CoordinationWellSky ExperienceCommunication SkillsHome Care Experience

About the role

Key responsibilities & impact
  • Connect with prospective clients through phone conversations and assessments in clients’ homes
  • Build trust, understand client needs, and recommend appropriate support
  • Explain HomeWell’s services, value, and pricing
  • Answer questions, address concerns, and guide families toward starting care
  • Develop clear caregiver instructions and maintain care plans in WellSky
  • Update care plans as clients’ needs change
  • Prepare and explain agreements and required paperwork
  • Secure signatures before care begins
  • Partner with the Caregiver Liaison to match clients with appropriate caregivers
  • Visit clients regularly, generally monthly
  • Gather feedback, review care, coach caregivers, and respond to changing needs
  • Share on-call responsibilities and serve as the primary contact for urgent matters from time to time
  • Occasionally provide caregiver coverage
  • Work directly with company leadership on care management and business growth

Requirements

What you’ll need
  • At least two years of relevant experience in home care, a healthcare facility, or a related setting, including assistance with daily living
  • Strong relationship building, communication, and writing skills
  • Comfort discussing service options and costs and helping families make decisions
  • Organization, sound judgment, and confidence using email, electronic forms, and care documentation software
  • WellSky experience is helpful
  • Reliable transportation, a valid driver’s license, current auto insurance, and availability to visit clients throughout the service area
  • Ability to meet applicable background screening and employment requirements
  • RN credentials are preferred but not required
  • Experience as a CNA, lead caregiver, mentor, or care coordinator is especially relevant
  • Ability to work evening and weekend needs as they arise
  • Ability to share on-call responsibilities and occasionally provide caregiver coverage

Benefits

Comp & perks
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Training & development
  • Paid leave
  • Potential financial support toward individual health coverage
  • Meaningful responsibility and growth opportunities
  • Training and professional development through HomeWell resources and practical experience
  • Flexible work from home options available

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Care DocumentationCare Plan MaintenanceDaily Living AssistanceClient AssessmentsCaregiver Instructions
Soft Skills
Relationship BuildingOrganizationSound JudgmentConfidence in CommunicationCoaching Caregivers
Tools & Technologies
WellSkyElectronic Forms
Certifications & Qualifications
RN CredentialsCNA Certification
Industry Keywords
Home CareHealthcare FacilityCaregiver CoverageClient Needs AssessmentBackground Screening