Demonstrates expertise in donor care services, including phlebotomy and operating automated plasmapheresis machines, while ensuring donor health and product quality. Maintains superior customer service standards and adheres to safety protocols in a plasma center environment.

Highest-signal resume keywords

PhlebotomyAutomated Plasmapheresis Machine OperationCustomer ServiceState Licensure or CertificationDonor Care Services

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer satisfaction while maintaining donor confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment
Work in a plasma center providing phlebotomy and donor-care services

Requirements

What you’ll need

Superior customer service standards
High School diploma or GED
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow instructions
Ability to listen to and understand spoken information
Ability to perform according to oral and written instructions
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand movement and precise coordinated finger, hand, and wrist movements
Frequent foot movement; ability to squat, crouch, or sit on one's heels when needed
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Ability to reach below shoulder height
Essential hearing acuity
Correctable near and far vision requirements
Ability to work around biological fluids, infectious organisms, electrical equipment, and extreme cold
Ability to use required personal protective equipment

Benefits

Comp & perks

Up to 4% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
Life insurance
PTO
Paid holidays
Up to 5% 401(K) match
Tuition reimbursement
Professional growth and career progression opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyAutomated Plasmapheresis Machine OperationDonor MonitoringEquipment Setup and OperationContaminated Equipment Disposal

Soft Skills

Customer ServiceRapport BuildingListening SkillsInstruction ComprehensionSensitivity to Diverse Groups

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensure or Certification

Industry Keywords

Donor SuitabilityPlasma CenterBiological FluidsInfectious OrganismsHealth and Safety Protocols