Demonstrates strong customer service skills while ensuring donor safety and product quality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols.

Highest-signal resume keywords

Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsHealth and Safety ComplianceAbility to Follow Instructions

About the role

Key responsibilities & impact

Assist in determining donor suitability
Establish rapport with donors to ensure customer happiness and confidentiality
Respond to and assist with donor reactions
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Disconnect and dispose of contaminated disposable equipment

Requirements

What you’ll need

High School diploma or GED
Superior customer service standards
Ability to work a flexible schedule
Interest in making a difference in the world
Obtain required state licensures or certifications where applicable
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to relate sensitive information to diverse groups
Ability to stand for 6 to 8 hours per day
Ability to bend and twist neck and waist for 1–2 hours per day
Frequent hand and finger movements and precise coordinated movements
Ability to walk up to 6–8 hours per day
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
Ability to use required personal protective equipment

Benefits

Comp & perks

Up to 4% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
Life insurance
PTO
Paid holidays
Up to 5% 401(k) match
Tuition reimbursement
Professional growth and career progression opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Automated Plasmapheresis Machine OperationMonitoring Donor HealthContaminated Equipment DisposalFlexible Schedule AdaptabilityPhysical Endurance

Soft Skills

Establishing RapportListening SkillsUnderstanding Sensitive Information

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

State Licensures or Certifications

Industry Keywords

Donor SuitabilityPlasma CenterBiological FluidsInfectious OrganismsCustomer Happiness