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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Technology Product Management, focusing on AI-enabled products and Enterprise Account Management. Proficient in managing product lifecycles, integrating enterprise technologies, and leading cross-functional initiatives to drive adoption and operational success.
Highest-signal resume keywords
Technology Product ManagementAI-Enabled ProductsEnterprise Account ManagementMaster Data ManagementVeeva Vault CRM
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own technology vision, product strategy, roadmaps, and lifecycle management for Enterprise Account Management, customer planning, and US enablement of enterprise/global AI capabilities
- Define and execute multi-year roadmaps aligned with Commercial priorities, enterprise architecture standards, global technology direction, and Field Technology strategy
- Assess, enable, deploy, adopt, and manage the lifecycle of enterprise/global AI capabilities for the US Commercial field organization
- Evaluate AI capabilities for US applicability, readiness, business value, risk, integration needs, and fit with existing products
- Define US integration, configuration, deployment, support, monitoring, and adoption requirements for enabled AI capabilities
- Lead stakeholder education, risk assessment, governance, approvals, responsible AI deployment, and change management
- Own Enterprise Account Management technology strategy, architecture, delivery, data flows, and lifecycle management
- Manage account and HCP master data, account hierarchies, HCP affiliations, product master data, MDM integrations, Data Change Requests, and Veeva Link Key Accounts
- Own Strategic Account Planning / OnePlan technology strategy and roadmap
- Define data contracts, integration requirements, lineage, monitoring, reconciliation, service levels, and ownership boundaries
- Partner with Field Intelligence, Core CRM, enterprise data teams, vendors, and cross-functional business stakeholders
- Lead product discovery, pilots, demonstrations, releases, upgrades, testing, deployments, production readiness, and transition to operational support
- Manage Agile backlogs, vendor performance, service levels, financial commitments, technology roadmaps, and value realization
- Monitor adoption, utilization, user trust, product performance, support trends, and business outcomes
Requirements
What you’ll need- Bachelor’s degree in Business, Organizational Change, Communications, Information Systems, Computer Science, Engineering, or a related discipline
- 8+ years of experience in Technology Product Management, Commercial Technology, CRM, Master Data Management, AI-enabled products, Enterprise Applications, or related disciplines
- Experience managing enterprise technology products from strategy and roadmap through delivery, operations, adoption, and lifecycle management
- Experience with enterprise customer, account, HCP, product, hierarchy, affiliation, master data, or strategic account planning technologies
- Experience evaluating and enabling technology capabilities developed by enterprise, global, platform, or vendor teams
- Experience leading cross-functional technology, digital, data, or AI-related initiatives from planning through implementation and adoption
- Familiarity with artificial intelligence, generative AI, large language models, conversational AI, voice technologies, coaching technologies, and intelligent automation
- Experience enabling AI-powered capabilities within pharmaceutical commercial or field organizations
- Experience with Veeva Vault CRM AI capabilities, conversational intelligence, voice technologies, HCP simulation/avatar tools, coaching platforms, or comparable AI products
- Experience with Enterprise Account Management, customer master data, account hierarchies, HCP affiliations, product master data, or Data Change Request capabilities
- Experience with MDM platforms such as Veeva Network, Realtio, or Informatica MDM
- Experience integrating enterprise/global technology products into local or market-specific technology ecosystems
- Familiarity with responsible AI frameworks, model governance, data governance, privacy, security, and AI lifecycle controls
- Experience leading pilots through governance approval, deployment, adoption, and operationalization
- Experience managing technology vendors and strategic technology partnerships
- Relevant Veeva, cloud, data, AI, Agile, or product management certifications
- Formal organizational change management experience or certification is preferred
- Master’s degree in a related discipline is preferred
Benefits
Comp & perks- Comprehensive benefits program for US employees
- Benefits information provided through the GSK US Benefits Summary
- Equal Opportunity Employer
- Reasonable accommodation or other assistance available for applicants
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRoadmap DevelopmentLifecycle ManagementData IntegrationRisk AssessmentAgile MethodologiesStakeholder EducationChange ManagementAI Capability EvaluationCross-Functional Leadership
Soft Skills
CommunicationCollaborationLeadershipProblem-SolvingStrategic Thinking
Tools & Technologies
Veeva NetworkRealtioInformatica MDMConversational AIVoice TechnologiesCoaching PlatformsHCP Simulation ToolsData Governance ToolsAI Lifecycle ControlsEnterprise Applications
Certifications & Qualifications
Agile CertificationProduct Management CertificationOrganizational Change Management CertificationRelevant Veeva Certification
Industry Keywords
Artificial IntelligenceGenerative AIPharmaceutical CommercialCustomer Master DataAccount HierarchiesHCP AffiliationsStrategic Account PlanningDigital InitiativesTechnology PartnershipsEnterprise Technology Ecosystems