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Posted: 10/20/2026Transportation Manager – 1st Shift
GXO Logistics, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer accounts within the transportation and logistics industry, ensuring compliance with contractual obligations and operational performance metrics. Proven ability to lead teams, enhance process efficiencies, and maintain strong customer relationships while achieving financial and operational goals.
Highest-signal resume keywords
Transportation ExperienceSupply Chain KnowledgeProject Management SkillsLeadership and CollaborationCustomer Relationship Management
About the role
Key responsibilities & impact- Manage the overall on-site customer account
- Ensure compliance requirements and contractual obligations are met
- Serve as the primary customer contact for new initiatives and high-level critical issues
- Maintain responsibility for overall P&L, budgets and forecasts
- Manage communication, interaction and relationships with company drivers
- Oversee tractor maintenance, compliance and service delivery
- Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
- Ensure driver recruiting and retention meet fleet size goals
- Identify performance improvements, process improvements and efficiencies, coordinating implementation with leaders
- Investigate service failures, determine root causes and implement corrective actions
- Develop and modify operational policies and procedures
- Maintain a safe work environment and foster a positive team dynamic
- Resolve employee relations issues and administer corrective action as required
- Ensure annual profit, efficiency and quality goals are attained
- Direct capital expenditure and asset deployment activities
- Work Monday–Thursday, 5:00am–3:00pm on 1st shift
Requirements
What you’ll need- 4 years of transportation experience
- In-depth knowledge of the supply chain/logistics industry
- Availability to travel occasionally
- Bachelor’s degree (preferred)
- Project management skills and experience
- Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees
- Excellent verbal and written communication skills
- Experience as a collaborative, innovative and strategic thinker
- Solid customer relationship management skills
- Ability to lift objects of various shapes, sizes and weights up to 25 lbs.
- Ability to stand, sit or walk for extended periods of time
- Ability to reach (including above your head), bend, climb, push, pull, twist, squat and kneel
- Successful completion of a pre-employment drug test may be required after a conditional offer
- Compliance with GXO COVID safety policies and applicable CDC, OSHA, state and local requirements
Benefits
Comp & perks- Supportive work environment
- Resources to build a career
- Equal Opportunity employer including Disabled/Veterans
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L ManagementBudgetingOperational Performance TrackingPolicy DevelopmentProcess Improvement
Soft Skills
Verbal CommunicationWritten CommunicationTeam BuildingProblem Solving
Industry Keywords
LogisticsComplianceService DeliveryDriver RecruitingSafety Policies