GXO Logistics, Inc.

Transportation Manager – 1st Shift

GXO Logistics, Inc.
Posted 10/20/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts within the transportation and logistics industry, ensuring compliance with contractual obligations while achieving profit and efficiency goals. Proven ability to lead teams, enhance operational performance, and foster strong customer relationships.

Highest-signal resume keywords
Transportation ExperienceSupply Chain KnowledgeProject Management SkillsLeadership and Collaboration SkillsCustomer Relationship Management

About the role

Key responsibilities & impact
  • Manage the overall on-site customer account
  • Ensure compliance requirements and contractual obligations are met
  • Serve as primary customer contact for new initiatives and high-level critical issues
  • Maintain responsibility for overall P&L against budgets and forecasts
  • Ensure effective communication and relationships with company drivers
  • Oversee tractor maintenance, compliance, and service delivery
  • Track operational performance, including on-time pickup and delivery, volume, equipment balance, and empty miles
  • Ensure driver recruiting and retention meet fleet size goals
  • Identify performance improvements, process efficiencies, and coordinate solutions with leaders
  • Investigate service failures, determine root causes, and implement corrective actions
  • Develop and modify operational policies and procedures
  • Maintain a safe work environment and foster positive team dynamics
  • Resolve employee relations issues and administer corrective action as required
  • Attain annual profit, efficiency, and quality goals at client engagements
  • Direct capital expenditure and asset deployment activities

Requirements

What you’ll need
  • 4 years of transportation experience
  • In-depth knowledge of the supply chain/logistics industry
  • Availability to travel occasionally
  • Bachelor’s degree (preferred)
  • Project management skills and experience
  • Proven leadership and collaboration skills with experience effectively supervising, mentoring, and influencing employees
  • Excellent verbal and written communication skills
  • Experience as a collaborative, innovative, and strategic thinker
  • Solid customer relationship management skills
  • Ability to lift objects of various shapes, sizes, and weights up to 25 lbs.
  • Ability to stand, sit, or walk for extended periods of time
  • Ability to reach, bend, climb, push, pull, twist, squat, and kneel

Benefits

Comp & perks
  • Support to excel at work and resources to build a career
  • Equal Opportunity employer including Disabled/Veterans
  • CDC, OSHA, and state and local COVID safety policies
  • Potential pre-employment drug test for conditional offer recipients

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational Performance TrackingP&L ManagementProcess ImprovementPolicy DevelopmentService Delivery Oversight
Soft Skills
Effective CommunicationTeam DynamicsProblem-SolvingMentoringInnovative Thinking
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
LogisticsComplianceFleet ManagementDriver RecruitingCapital Expenditure