Hiscox

Chief Marketing Officer

• Execute and adapt European marketing campaigns across Iberia, ensuring strong local relevance and consistent delivery
• Coordinate multi-channel marketing activities and optimise performance through market insights and analytics
• Create and localise marketing content for web, email, social media and marketing automation
• Partner with European Content and Digital teams to deliver engaging customer and broker experiences
• Plan and deliver local events, webinars and partner initiatives
• Build relationships with internal stakeholders, brokers, agencies and business partners
• Represent Iberian market needs within the European Marketing team
• Share customer, competitor and market insights and contribute to marketing best practices and innovation across Europe

Marketing Executive

Pricing Analyst

• Take ownership of pricing models across multiple classes of business
• Lead pricing assessments for complex new business opportunities, renewals and portfolio initiatives
• Deliver portfolio performance analysis and actionable insights for underwriting strategy, portfolio management and business planning
• Develop and enhance pricing methodologies, tools and analytical capabilities
• Lead defined workstreams within strategic pricing projects, including model development and process improvement
• Work with Underwriting, Finance, Reserving, Exposure Management and Reinsurance
• Present complex analysis and recommendations to senior stakeholders
• Coach and support junior analysts and promote best practice
• Identify opportunities to use new technologies, external data sources and advanced analytical techniques

Senior Pricing Analyst

Claims Specialist

• Adjudicate assigned claims within given authority
• Provide operational support to the claims team
• Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims
• Apply knowledge of coverage triggers and time on risk allocation
• Draft and review coverage analyses
• Manage and partner with local defense counsel while monitoring litigation
• Drive litigation best practices to manage deployment and utilization of defense counsel
• Continually assess exposures and adequacy of claim reserves
• Apply theories of liability and state-specific negligence standards
• Accurately document claim files with relevant correspondence, documentation, and file notes
• Assess ACV vs RCV property damage
• Attend mediations and/or settlement conferences where appropriate
• Identify suspected fraudulent claims and track them with the special investigations unit
• Participate in the Claims/UW/Actuarial feedback loop
• Keep senior claims management informed of key issues
• Liaise daily with insureds and brokers

Complex Claims Specialist – General Liability, Construction Defect

Solutions Engineer

• Design, govern, and evolve end-to-end technology solutions supporting underwriting, policy administration, billing, claims, and distribution
• Partner with business leaders, product owners, engineering teams, and third-party vendors
• Architect scalable, secure, compliant solutions aligned with enterprise architecture standards
• Translate complex business requirements into actionable solution designs
• Adapt communication style for technical engineers and senior executive stakeholders
• Own architecture strategy and design for complex programs of work
• Communicate technical, architectural, functional, impact, and risk elements to technical and non-technical project members
• Present options, risks, and recommendations with technical leadership
• Document and develop As-Is, Transformation, and End-State/To-Be architecture artifacts
• Defend solutions before local and enterprise Architecture Review Boards
• Validate architecture artifacts against current implementations and assess impacts of changes
• Support downstream system integrations including Reporting, Document Production, and Finance
• Acquire and apply business-domain knowledge to convey concepts and recommendations
• Engage with technical teams in solution delivery, including testing and development across multiple technologies
• Serve as a resource for solution and technical architects
• Review other architects’ solutions for alignment with program goals

Solutions Architect – Claim

Ecommerce

• Design, govern, and evolve end-to-end technology solutions supporting Digital Experience and the API integration layer in the insurance value chain
• Support portals and user interfaces for customers and Agent communities
• Drive Digital Experience transformation across the US organization
• Partner with business leaders, product owners, engineering teams, and third-party vendors
• Ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards
• Interact with technical engineers and senior executive stakeholders, adapting communication style to stakeholder needs
• Own architecture strategy and design for complex programs of work
• Communicate technical, architectural, functional, impact, and risk elements to technical and non-technical audiences
• Document and develop As-Is, Transformation, and End-State/To-Be architecture artifacts
• Defend solutions before local and enterprise Architecture Review Boards
• Validate architecture artifacts against current implementations and assess impacts of changes
• Engage business domain experts and use business-domain language to convey concepts and recommendations
• Assist technical teams in delivering solutions, including understanding testing requirements and participating in solution development using AI and UX/CX technologies
• Provide guidance to solution and technical architects on complex architecture issues
• Review other architects’ solutions and ensure alignment with program goals

Solutions Architect – Digital Experience

• Design, govern, and evolve end-to-end technology solutions supporting underwriting, policy administration, billing, claims, and distribution
• Partner with business leaders, product owners, engineering teams, and third-party vendors
• Ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards
• Drive transformation of applications supporting the Traded/Broker business
• Interact with technical engineers and senior executive stakeholders, adapting communication style to stakeholder needs
• Own architecture strategy and design for complex programs of work
• Communicate technical, architectural, functional, impact, and risk elements to technical and non-technical project members
• Present options, risks, and recommendations with technical leadership
• Document and develop As-Is, Transformation, and End-State/To-Be architectural artifacts
• Defend architecture solutions before local and enterprise Architecture Review Boards
• Confirm architecture artifacts match current implementations and assess effects of changes on current and future implementations
• Support downstream system integrations including Reporting, Document Production, and Finance
• Acquire and use business-domain language and knowledge to convey concepts and recommendations
• Assist technical teams in delivering solutions, including understanding testing requirements and engaging in solution development across multiple technologies
• Serve as a resource for solution and technical architects addressing complex architecture issues
• Review other architects’ solutions and ensure alignment with program goals

Solutions Architect – Traded Systems

QA Engineer

• Lead the design, implementation, and evolution of automation frameworks using Playwright and Cucumber
• Drive an automation-first mindset across UI, API, integration, and regression testing layers
• Partner with developers on testability reviews, shift-left practices, and continuous testing
• Own test strategy for assigned value streams, including coverage, reliability, and CI/CD alignment
• Build and maintain scalable, reusable automation frameworks across teams and applications
• Integrate automated tests into CI/CD pipelines such as GitHub Actions, Jenkins, and Azure DevOps
• Establish standards for test data management, mocking, and service virtualization
• Evaluate tools to improve test speed, stability, and observability
• Define best practices for test automation, defect triage, root-cause analysis, and quality gates
• Standardize tooling, reporting, and quality metrics across teams
• Track and communicate automation coverage, flakiness, performance trends, and release readiness
• Collaborate with Engineering, Product, Architecture, and Security to embed testing early in development
• Lead enablement sessions on Playwright, Cucumber, TypeScript best practices, and continuous testing
• Support performance testing, security testing, and observability initiatives as needed

Principal Quality Engineer

Manager

• Manage portfolios of claims for lead, follow, and fully delegated books of business
• Liaise with Claims Operations and the Claims Vendor team to establish appropriate claims processing structures
• Ensure claims data is readily available to support an efficient claims operating model
• Review and interpret claims data to provide portfolio-level insights into HPS books of business
• Identify claims trends and activity requiring further investigation or action
• Work with Reserving and Underwriting to assess claims performance and support changes to pricing, underwriting appetite, or reserving assumptions
• Engage third parties handling claims on Hiscox’s behalf to understand claims performance and provide additional insights
• Liaise with senior stakeholders inside and outside Hiscox
• For lead business, work with underwriters to understand the business and its claims requirements
• Collaborate with claims managers to ensure non-HPS claims teams can service lead business appropriately
• Ensure appropriate business planning or delegated arrangements are in place
• Act as the main claims contact for the HPS Division
• Drive continuous development and improvement of the London Market Hiscox claims service

Claims and Delegated Manager

Product Manager

• Manage and develop the portfolio profitably
• Analyse and diagnose the performance and behaviour of the portfolios under responsibility
• Validate profitable growth and ensure alignment with the company’s strategy
• Optimise product-market fit through pricing, coverage, underwriting and product innovation
• Maintain profitability and propose corrective actions in the event of adverse trends
• Maintain and develop technical expertise and mastery of the underwriting guidelines
• Contribute to updates to the underwriting guidelines and their adaptation to the local market
• Evolve pricing algorithms with European actuaries
• Clarify underwriting intentions and translate them into clauses and policy wordings
• Review claims performance to manage and project profitability
• Respond to referral requests and support underwriters
• Train and develop underwriting capabilities
• Support sales teams and underwriters in their relationships with partners
• Organise and lead product development, product improvement and underwriting projects
• Contribute to end-to-end scheme development projects on the technical side
• Collaborate with Underwriting, Marketing and Communications, Change and IT teams
• Act as an ambassador for Hiscox expertise on social media and as a media spokesperson

Market Manager, Professional Lines Insurance – Head of Product PSC

Project Manager

• Deliver medium and large complexity projects, changes, and workstreams of larger initiatives across the Transformation portfolio
• Plan and manage project lifecycles end-to-end, from Vision to Outcome Realisation
• Lead projects or workstreams within a programme or portfolio
• Define project scope, deliverables, and success criteria with stakeholders
• Manage projects using the Change Delivery Framework and associated tools to agreed time, quality, and cost
• Build robust business cases with Project Sponsors, defining outcomes, benefits, and measures
• Transform business objectives into tangible deliverables, outcomes, and measurable benefits
• Manage project scope, budgets, risks, issues, actions, decisions, resources, vendors, and dependencies
• Create stakeholder, communication, and learning plans, and manage business readiness, adoption, and embedding activities
• Develop and manage detailed project delivery plans, including critical paths and inbound/outbound dependencies
• Assess expected project outcomes to ensure benefits are achieved
• Close projects and capture lessons for continuous improvement
• Coach and support less experienced team and business members in change management and project delivery
• Support professional development through mentoring, training, and sharing best practices
• Champion the Transformation agenda and best practices across IT and the Business
• Lead continuous improvement initiatives and improve project management and Transformation capability