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Howden, A Chart Industries CompanyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in advising SME clients on Private Medical Insurance and Employee Benefits, including Group Risk and Protection benefits. Maintains strong client relationships while ensuring compliance with regulatory standards and delivering tailored insurance solutions.
Highest-signal resume keywords
Private Medical Insurance AdvisoryEmployee Benefits KnowledgeClient Relationship ManagementRegulatory Compliance UnderstandingTechnical Insurance Advice
About the role
Key responsibilities & impact- Manage an existing portfolio of SME clients regarding Private Medical Insurance and/or Group Risk policies
- Develop business potential through market opportunities and the full range of business services
- Achieve revenue growth, retention, quality, and other business targets
- Manage, engage, and convert sales enquiries from new business leads and prospects
- Create new business opportunities through client and introducer relationships
- Advise small and medium enterprise clients on employee benefits programmes
- Serve as the first point of contact for clients and respond quickly and accurately to queries
- Manage consultancy and administration tasks, including proactive follow-up with clients and insurers
- Build and lead relationships with a portfolio of SBS clients
- Provide technical advice on relevant insurance products
- Maintain relationships with clients, prospects, insurers, internal teams, and providers
- Keep systems and client data up to date
- Support the line manager with nominated business projects where required
- Stay current with market knowledge and key trends
- Use technology to deliver client solutions
- Complete regulatory training and maintain role competency
Requirements
What you’ll need- Proficiency in advising clients on Private Medical Insurance
- Knowledge of broader Employee Benefits, specifically Group Risk & Protection benefits, Wellbeing, and Pensions
- Broad knowledge of insurers' propositions and differences
- Ability to provide technical advice on responsible insurance policies
- Understanding and application of compliance requirements
- Ability to maintain accurate client data in systems
- Ability to complete relevant regulatory training and remain competent for the role
- Adherence to the Group Employee Code of Conduct aligned with the FCA code of conduct and SM&CR requirements
- Ability to maintain up-to-date HR and Training & Competency records
- Ability to follow relevant processes, best practices, and business policies
- Experience managing client and insurer relationships in the SME sector is required by the role context
Benefits
Comp & perks- Flexible hours where reasonable adjustments are accommodated
- Hybrid working where reasonable adjustments are accommodated
- Reasonable accommodations including software, IT, and office setup adjustments
- Career progression opportunities
- Work/life balance
- Sustainability and volunteering opportunities
- Supportive collaborative culture
- Employee ownership culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Data ManagementInsurance Product KnowledgeSales Enquiry ConversionBusiness DevelopmentMarket Opportunity Identification
Soft Skills
Client EngagementProactive CommunicationRelationship BuildingProblem SolvingFollow-Up Skills
Tools & Technologies
Client Management SystemsInsurance SoftwareData Management Tools
Certifications & Qualifications
Regulatory Training Certification
Industry Keywords
SME SectorGroup RiskProtection BenefitsWellbeingPensionsFCA Code of ConductSM&CR Requirements