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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in behavioral health assessments, care coordination, and crisis intervention while ensuring compliance with regulatory standards. Proficient in engaging diverse populations and leading interdisciplinary care teams to enhance member health outcomes.
Highest-signal resume keywords
Active Illinois LCSW LicenseBehavioral Health AssessmentsCase Management ExperienceCrisis InterventionInterdisciplinary Care Coordination
About the role
Key responsibilities & impact- Perform primarily face-to-face and telephonic behavioral health assessments with members
- Serve as the primary point of contact and provide integrated care coordination
- Use evidence-based behavioral health services, personalized care coordination, crisis intervention, and peer support
- Support members with behavioral health conditions, including SMI, SED, SUD, and justice-involved populations
- Engage members in their communities and conduct face-to-face visits
- Coordinate behavioral health and medical services and ensure provider engagement and treatment-plan adherence
- Improve member health literacy and address health-related social needs
- Lead the member's interdisciplinary care team, overseeing care planning, transitions, and service delivery
- Facilitate interdisciplinary care team meetings among providers, Service Coordinators, and Care Management Extenders
- Support transitions of care
- Collaborate with internal departments, providers, and community-based organizations
- Link members to appropriate services and create culturally competent care experiences
- Follow regulatory compliance processes for IDHS, CMS, and NCQA
- Support MLTSS or LTSS based on business needs
Requirements
What you’ll need- Must reside in Illinois
- Active Illinois LCSW, LMFT, or LCPC license; no supervisees or provisional licenses
- 2+ years of post-degree clinical experience in a behavioral health setting
- Case management experience with complex SMI, SUD, and SED populations
- Ability to travel to region-based facilities and homes for face-to-face assessments
- Ability to use electronic information applications/software, including electronic medical records
- Intermediate to advanced computer skills
- Experience with Microsoft Word, Outlook, and Excel
- Valid driver's license, car insurance, and reliable transportation
- Ability to work Monday–Friday, 8:00 a.m.–5:00 p.m. CST
- Ability to meet home internet requirements: minimum 25 Mbps download and 10 Mbps upload
- Ability to work from a dedicated space protecting member PHI/HIPAA information
- Required participation in tuberculosis screening
- Ability to maintain personal vehicle liability insurance meeting state minimums or specified Humana limits
Benefits
Comp & perks- $5,000 hiring bonus: $2,500 after 6 months and $2,500 after 1 year, subject to continued employment
- 100% of eligible tuition expenses and mandatory fees paid upfront; qualifying non-tuition expenses reimbursed up to $5,000 per funding year
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Bonus incentive plan based on company and/or individual performance
- Remote work arrangement
- Flexible work from a dedicated home space
- Internet service requirements supported for home or hybrid employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavioral Health ServicesHealth Literacy ImprovementElectronic Medical RecordsComplex SMI Case ManagementCulturally Competent Care
Soft Skills
CollaborationCommunicationLeadership
Tools & Technologies
Microsoft WordMicrosoft OutlookMicrosoft ExcelElectronic Information Applications
Certifications & Qualifications
Illinois LMFT LicenseIllinois LCPC License
Industry Keywords
SMISEDSUDIDHS ComplianceCMS ComplianceNCQA ComplianceMLTSSLTSS