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Commissions Analyst
Integrity Marketing Group LLCCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in administering commission processes, including report verification and payment coordination, while providing exceptional customer service to agents. Strong analytical skills and attention to detail are essential for resolving commission issues and ensuring accurate financial reporting.
Highest-signal resume keywords
Commission Process AdministrationIntermediate Excel SkillsCustomer Service ExperienceAttention To DetailAnalytical Skills
About the role
Key responsibilities & impact- Administer the full commission process, including downloading, receiving, formatting, importing, and verifying commission reports
- Upload reports to the Ritter Agent Payment system
- Verify the accuracy of internal systems
- Coordinate payment processing with the Accounting Manager
- Provide formatted reports according to accounting requirements
- Perform manual calculations for quarterly allowances
- Review agent debt and include it in the debt collection process when necessary
- Work with the RAP developer to provide testing and feedback in system releases
- Resolve escalated commission issues in conjunction with the Broker Operations team
- Provide customer service to agents via phone, email, and in person as necessary
- Create Service Requests to track and handle agent issues
- Verify that agent issues are properly and thoroughly addressed
- Participate in cross-training assignments
- Perform miscellaneous duties assigned by the Supervisor
Requirements
What you’ll need- Associate's degree or above
- Basic understanding of insurance and agent relationship
- Basic understanding of the commission process
- Intermediate Excel skills
- Working knowledge of Xlookup
- One year of customer service experience and/or data entry experience
- Experience in accounting or finance is a plus
- Good attention to detail
- Good analytical skills
- Able to work at a fast-pace
- Good communication skills, especially over the phone
- Good customer service skills
- Positive attitude and ability to work well with others
Benefits
Comp & perks- Competitive compensation package
- Benefits for employees and their families
- Professional opportunities and career acceleration
- Reasonable accommodations for qualified individuals with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commission ReportingData EntryManual CalculationsReport FormattingPayment Processing
Soft Skills
Good Communication SkillsPositive AttitudeAbility To Work Well With OthersFast-Paced Work Ability
Tools & Technologies
Ritter Agent Payment SystemXlookup
Certifications & Qualifications
Associate's Degree
Industry Keywords
InsuranceAgent RelationshipAccountingFinance