Intercare Holdings Insurance Services

Field Case Manager

Intercare Holdings Insurance Services
Posted 10/20/2026full-timePikeville • Kentucky • United StatesMid-LevelSenior💰 $38 - $44 per hourWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in medical and vocational case management, including the development of service plans and coordination of care. Strong clinical knowledge and communication skills are essential for collaborating with healthcare teams and supporting injured workers' rehabilitation.

Highest-signal resume keywords
RN LicensureCase Management ExperienceVocational Rehabilitation PlanningStrong Clinical KnowledgeCCM Certification

About the role

Key responsibilities & impact
  • Identify, assess, plan, coordinate, implement, monitor, and evaluate options and services for individuals requiring medical and/or vocational case management
  • Collaborate and communicate with claimants, families, physicians, and other healthcare team members
  • Conduct on-site visits with claimants, medical care providers, and employers as needed
  • Evaluate treatment plans and assess injured workers, families, and providers
  • Visit injured workers' homes and families when needed to assess strengths, resources, problems, and psychosocial, financial, and medical history
  • Evaluate current status, diagnosis, prognosis, functional status, treatment plans, and needs
  • Develop physical, medical, and/or vocational service plans through interdisciplinary collaboration
  • Coordinate services and resources and negotiate or utilize approved vendors
  • Complete case management activities and prepare client reports using computer software and telephone
  • Provide vocational rehabilitation plans to facilitate return to suitable, gainful employment
  • Visit work sites when requested or required by the client/employer
  • Participate in marketing activities for a prescribed geographical area

Requirements

What you’ll need
  • Degree in nursing or other degree and appropriate experience
  • RN with minimum of 3 years direct patient care
  • Current RN licensure, if applicable
  • Case management/Vocational Rehab experience preferred
  • Current CCM or other applicable certification or eligible for certification
  • Strong clinical knowledge base
  • Excellent written and verbal communication skills
  • Strong analytical skills
  • Ability to work independently under general management direction
  • Ability to prioritize and organize tasks
  • Ability to travel long distances and walk distances to and from medical facilities
  • Ability to use computer software and telephone
  • Ability to meet Quality Management standards of BHN

Benefits

Comp & perks
  • Comprehensive medical, dental, and vision benefits
  • Company contributions to HSA and FSA plans
  • Employer-paid life and disability insurance
  • 401(k) with company match
  • Paid time off (PTO) and company-paid holidays
  • Employee assistance resources
  • Supportive culture that values balance and wellbeing
  • Full benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Patient AssessmentTreatment Plan EvaluationService CoordinationReport PreparationInterdisciplinary Collaboration
Soft Skills
Excellent Communication SkillsStrong Analytical SkillsAbility to Prioritize TasksIndependent Work Capability
Tools & Technologies
Computer SoftwareTelephone Communication
Certifications & Qualifications
Current RN LicensureCCM Certification
Industry Keywords
Medical Case ManagementVocational Case ManagementQuality Management StandardsHealthcare CollaborationInjury Rehabilitation