Project Director – Virtual Services
INTERNATIONAL RESCUE COMMITTEE
Posted: 10/21/2026
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Posted: 10/21/2026Project Director – Virtual Services
INTERNATIONAL RESCUE COMMITTEECore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading virtual resettlement programs, including strategic leadership, program management, and financial oversight. Proven ability to cultivate partnerships and manage diverse teams while ensuring compliance and effective monitoring and evaluation.
Highest-signal resume keywords
Refugee Resettlement ExperienceProgram ManagementFinancial ManagementPeople ManagementDigital Literacy
About the role
Key responsibilities & impact- Lead the design, implementation, and scaling of a national portfolio of virtual resettlement programs across the United States
- Provide strategic leadership and operational oversight for virtual program strategy, implementation, performance, budgets, compliance, and direct assistance operations
- Oversee case management and data systems supporting reporting and evidence of impact
- Lead a geographically dispersed team and cultivate partnerships with government agencies, nonprofit organizations, resettlement organizations, and other stakeholders
- Lead interagency virtual services working groups and coordinate implementation across resettlement agencies
- Build and cultivate an inclusive, impactful team and support managers in team leadership
- Design and enable monitoring, evaluation, and reporting on program services
- Coordinate financial planning, expenditure monitoring, caseload forecasting, and resource allocation with HQ Finance
- Lead the strategy, development, testing, deployment, and international adaptation of ALMA, IRC's AI-powered virtual assistant, including expansion to Poland
- Lead the Service Excellence Advisory Committee and integrate newcomer feedback into programs, technology, and strategy
- Provide technical expertise for grant proposals, funding opportunities, and program designs
- Cultivate strategic partnerships and identify opportunities for program expansion
- Report to the Senior Director of Resettlement
- Perform other related duties as assigned
Requirements
What you’ll need- Minimum 5-7 years of progressively responsible work experience with refugee resettlement
- Deep familiarity with initial resettlement programming
- 3-4 years of program management experience
- Significant staff management, program development, monitoring, and evaluation experience
- Master's degree in non-profit management, social work, sociology, migration studies, law, or international development or equivalent preferred
- Financial management experience, including contract-based budgets
- Proven people management skills
- Superior organizational and time-management skills
- Strong written and verbal communication skills
- Strong digital literacy, including MS Office suite and database systems
- Familiarity with generative AI in client settings
- Fluency in written and spoken English
- Ability to promote IRC's core values and collaborate across cultures
Benefits
Comp & perks- 10 paid sick leave days
- 10 U.S. holidays
- 20-25 days paid time off based on role and tenure
- Medical insurance starting at $163/month
- Dental insurance starting at $6.50/month
- Vision insurance starting at $5/month
- Flexible spending accounts for healthcare, dependent care, and commuter expenses
- 403(b) retirement savings plan with employer match and immediate vesting
- Non-elective employer retirement contribution based on age and years of service, with 3-year vesting
- Disability and life insurance
- Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families
- Fully remote work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program DevelopmentMonitoring and EvaluationBudget ManagementData Systems OversightGrant Proposal ExpertiseAI-Powered Virtual Assistant DevelopmentCaseload ForecastingResource AllocationPerformance ReportingCompliance Management
Soft Skills
Organizational SkillsTime ManagementWritten CommunicationVerbal CommunicationTeam Leadership
Tools & Technologies
MS Office SuiteDatabase SystemsVirtual Program Strategy Tools
Certifications & Qualifications
Master's Degree in Non-Profit ManagementMaster's Degree in Social WorkMaster's Degree in SociologyMaster's Degree in Migration StudiesMaster's Degree in LawMaster's Degree in International Development
Industry Keywords
Virtual Resettlement ProgramsNonprofit OrganizationsGovernment AgenciesResettlement OrganizationsInteragency CollaborationClient Feedback IntegrationCultural Collaboration