IQVIA

Sales

• Generate volume and market share growth for assigned pharmaceutical products within a specific geographic area
• Deliver selling presentations to physicians and other health care professionals, primarily in an office-based setting
• Develop an understanding of issues and opportunities unique to the geography, particularly in managed health care
• Manage allocated resources, including samples and promotional and educational materials, within regulatory and ethical guidelines
• Maintain accountability for pharmaceutical samples in accordance with FDA and PDMA guidelines
• Utilize the sales automation system to document call and program activity
• Complete initial and ongoing product and development training as required
• Engage physician office-based customers while demonstrating corporate values

Pharmaceutical Sales Representative

Manager

• Direct and manage all required site activation, maintenance, and regulatory activities for selected studies or multi-protocol programs
• Oversee site activation, pre-award/bid defense, and maintenance activities for assigned projects according to strategy and timelines
• Develop, implement, and maintain management plans aligned with the scope of work and project plan
• Resolve project-related issues and coordinate collaboration across Regulatory and Site Activation teams, regions, and countries
• Create and review technical and administrative documentation for business development, study initiation, and maintenance
• Provide specialist regulatory, scientific, and technical support for clinical trials and regulatory compliance
• Guide and oversee multi-regional and multi-protocol programs during start-up and maintenance
• Determine regulatory strategies, expectations, submission parameters, and required authorizations
• Identify regulatory challenges and provide practical solutions for bid processes and site activation plans
• Assess regulatory landscapes and contribute to regulatory intelligence collection, analysis, interpretation, and dissemination
• Execute operational strategies for maintaining clinical study approvals and authorizations, and review/negotiate contracts and essential documents
• Collaborate with Quality Management to ensure appropriate quality standards
• Mentor and coach colleagues
• Maintain accurate project information in internal systems, especially CTMS, databases, tracking tools, timelines, and project plans
• Develop long-standing relationships with preferred IQVIA customers
• Deliver presentations and training to clients, colleagues, and professional bodies
• Participate in monthly study budget planning and reviews

Associate Site Activation Manager

Project Manager

• Ensure clinical delivery of assigned projects complies with regulatory, customer and internal requirements
• Meet project recruitment targets and implement appropriate recruitment strategies
• Develop project risk mitigation plans and manage clinical risks throughout the project lifecycle
• Identify quality standards, plan compliance measurement, and oversee clinical quality issues
• Manage clinical project finances, including Estimate at Completion (EAC), baseline changes and additional service opportunities
• Identify and manage internal and external clinical stakeholders
• Collaborate with clinical teams to achieve milestones and report to stakeholders
• Plan resources and talent for clinical teams and establish operational plans, guidance and project training
• Conduct team meetings and communicate to achieve objectives
• Support professional development by providing performance feedback to clinical team line managers
• Work as sole Clinical Lead on smaller projects or alongside senior Clinical Leads on large global trials
• Attend site visits as applicable

Qualitative Project Manager, Patient Centered Solutions

• Direct and manage strategic, operational, and financial delivery of Site Activation activities
• Provide strategic planning and project oversight to accelerate site activation and patient enrollment
• Support and/or participate in pre-award and bid defense activities
• Oversee study start-up from pre-award through site activation and/or lifecycle maintenance
• Manage multiple regions or global Site Activation Management projects
• Develop, implement, and maintain Site Activation Management Plans
• Collaborate with internal and external stakeholders, regions, and countries
• Execute strategies for clinical study approvals, authorizations, contracts, and essential documents
• Assess regulatory landscapes and provide regulatory intelligence
• Determine regulatory strategies and parameters for submissions and authorizations
• Provide updates and reports to study teams and senior colleagues
• Maintain internal systems, databases, tracking tools, timelines, and project plans
• Create and/or review technical and administrative documentation
• Adhere to quality, regulatory, and company standards throughout trials
• Mentor and coach colleagues
• Develop and maintain relationships with preferred IQVIA customers
• Deliver presentations and training to clients, colleagues, and professional bodies
• Contribute to departmental and organizational initiatives

Site Activation Manager

Bilingual

• Act as a central source and liaison for Patient Support Solutions programs
• Respond to incoming calls and communications and perform outbound calling as required
• Provide telephone, email, and web-based clinical support to patients, pharmacists, physicians, and other healthcare professionals
• Handle product inquiries, treatment best practices, and treatment administration troubleshooting
• Deliver patient counselling and adherence/compliance support
• Manage internal clinical referrals and voice messages
• Manage the call queue according to established policies
• Report Adverse Events or Adverse Drug Reactions within 24 hours or according to manufacturer specifications
• Perform financial means testing for patients when applicable
• Provide and manage advanced reimbursement navigation and administrative services
• Coordinate program logistics with stakeholders to optimize patient outcomes
• Identify and arrange compassionate, bridging, and copay support
• Review exceptional patient assistance cases and approve them according to predetermined permissions and standards
• Communicate with pharmaceutical manufacturers about exceptional cases
• Gather patient chart information and facilitate special authorization forms and drug-plan appeals
• Follow quality and privacy standards and contribute to continuous quality improvement
• Participate in team meetings, orientation, continuing education, and service-improvement initiatives
• Represent STI Technologies Limited in external activities when required
• Contribute to team development and maintain professional conduct

Représentant·e bilingue du soutien à la clientèle

Clinical Research

• Manage 2–6 clinical trials of varying complexity
• Perform clinical procedures
• Lead study coordination from start to finish
• Recruit patients and obtain informed consent
• Maintain regulatory documentation
• Participate in site audits
• Work with investigators, sponsors, and monitors
• Mentor junior staff and contribute to internal training

Senior Clinical Research Coordinator

Medical Science Liaison

• Develop and maintain scientific relationships with KOLs, academic investigators, community hematology/oncology leaders, and priority institutions
• Conduct compliant peer-to-peer scientific discussions regarding AML, hematologic malignancies, immunotherapy, mechanisms of action, clinical trial data, biomarkers, MRD, relapse risk, and standards of care
• Communicate complex clinical and scientific information to physicians, researchers, advanced practice providers, pharmacists, nurses, and multidisciplinary care teams
• Support disease-state education, scientific education programs, advisory boards, investigator meetings, and other medical activities
• Execute scientific exchange with healthcare professionals, KOLs, formulary committees, and other stakeholders using approved materials
• Identify medical community training and educational needs
• Serve as a point of contact for investigators initiating investigator-initiated studies and provide technical support for study development
• Communicate clinical and research issues to MSL leadership to inform research, development, marketing plans, and strategies
• Maintain clinical expertise through self-education, conferences, workshops, and scientific literature review
• Capture and communicate actionable field insights on unmet needs, clinical practice, treatment barriers, evidence gaps, stakeholder perceptions, and adoption considerations
• Synthesize external insights into strategic recommendations for Medical Affairs, Clinical Development, evidence generation, scientific communications, and launch readiness
• Monitor competitive developments, emerging data, clinical trial activity, guideline evolution, congress intelligence, and investigator interests
• Identify and cultivate relationships with clinical trial investigators, research centers, cooperative groups, and institutions
• Support scientific discussions related to clinical development programs, trial awareness, and site engagement
• Identify clinical research opportunities consistent with company objectives
• Partner with Medical Affairs leadership and cross-functional colleagues to execute the field medical plan
• Document scientific interactions and insights accurately and timely in CRM or insight management systems
• Maintain scientific integrity, ethics, and compliance

• Drive strong brand performance by effectively engaging targeted health care providers and key accounts within an assigned territory
• Execute against sales objectives, brand KPIs, and financial targets by delivering a compelling and differentiated value proposition
• Build trusted, long-term customer relationships
• Conduct disciplined pre-call planning, effective objection handling, and thoughtful post-call evaluation
• Achieve sales performance, brand KPIs, financial objectives, and marketing goals
• Develop and implement an effective call plan to meet call metrics and optimize coverage and frequency with key customers
• Articulate the client value proposition to assigned healthcare providers
• Identify, engage, and maintain relationships with disease state experts and speakers/advocates
• Enhance understanding of customer needs, market landscape, competitors, segments, account dynamics, disease areas, product knowledge, clinical insights, and sales expertise
• Share relevant market intelligence with field teams, brand team, and sales management
• Address customer needs and expectations, manage challenges, cultivate trusted relationships, and facilitate mutually beneficial agreements between AbbVie and its customers
• Prepare pre-call strategies using SMART objectives and conduct post-call evaluations
• Address objections, clarify misunderstandings, respond to concerns, and achieve appropriate calls to action and close sales calls

Primary Care Sales Representative

• Perform monitoring and site management work to ensure study sites conduct studies and report data according to protocol, regulations, guidelines, and sponsor requirements
• Perform site monitoring visits, including selection, initiation, monitoring, and close-out visits
• Drive and track subject recruitment plans
• Administer protocol and study training to assigned sites
• Establish regular communication with sites to manage project expectations and issues
• Evaluate study-site quality and integrity and escalate quality issues
• Track regulatory submissions and approvals, recruitment and enrollment, CRF completion and submission, and data query generation and resolution
• Support the study start-up phase where applicable
• Ensure site documents are available for Trial Master File filing and verify Investigator's Site File maintenance
• Document site management activities, monitoring findings, and action plans through visit reports and follow-up letters
• Collaborate with study team members to support project execution
• Support development of project subject recruitment plans on a per-site basis where applicable
• Support site financial management and retrieve invoices according to local requirements where applicable

Clinical Research Associate

• Serve as a field-based scientific resource supporting a late-stage AML clinical development program
• Develop and maintain scientific relationships with KOLs, academic investigators, community hematology/oncology leaders, and priority institutions across the assigned territory
• Engage in compliant peer-to-peer scientific discussions regarding AML, hematologic malignancies, immunotherapy, mechanisms of action, clinical trial data, biomarkers, MRD, relapse risk, and standards of care
• Communicate complex clinical and scientific information to physicians, researchers, advanced practice providers, pharmacists, nurses, and multidisciplinary care teams
• Support disease-state education programs, advisory boards, investigator meetings, and other medical activities
• Execute scientific exchange with HCPs, KOLs, formulary committees, and other stakeholders using approved materials
• Identify medical community training and educational needs
• Serve as first point of contact for investigators initiating investigator-initiated studies and provide technical study-development support
• Communicate clinical and research issues to MSL leadership to inform research, development, marketing plans, and strategies
• Maintain clinical expertise through self-education, conferences, workshops, and journal review
• Capture and communicate actionable field insights on unmet needs, clinical practices, treatment barriers, evidence gaps, stakeholder perceptions, patient identification, sequencing, and adoption
• Synthesize external insights into strategic recommendations for Medical Affairs, Clinical Development, evidence generation, scientific communications, and launch readiness
• Monitor competitive developments, emerging data, clinical trial activity, guidelines, congress intelligence, and investigator interests
• Identify and cultivate relationships with clinical trial investigators, research centers, cooperative groups, and institutions
• Support scientific discussions related to clinical development programs, trial awareness, and site engagement
• Identify clinical research opportunities consistent with company objectives
• Partner with Medical Affairs leadership and cross-functional colleagues to execute the field medical plan
• Document scientific interactions and insights accurately and timely in CRM or insight management systems
• Maintain scientific integrity, ethics, and compliance

Medical Science Liaison – Southeast Region

• Develop and maintain scientific relationships with KOLs, academic investigators, community hematology/oncology leaders, and priority institutions across the assigned territory
• Engage in compliant peer-to-peer scientific discussions regarding AML, hematologic malignancies, immunotherapy approaches, mechanisms of action, clinical trial data, biomarkers, MRD, relapse risk, and evolving standards of care
• Communicate complex clinical and scientific information to physicians, researchers, advanced practice providers, pharmacists, nurses, and multidisciplinary care teams
• Support disease-state education, scientific education programs, advisory boards, investigator meetings, and other medical activities
• Execute scientific exchange with healthcare professionals, KOLs, formulary committees, and other key stakeholders using approved materials
• Identify medical community training and educational needs
• Serve as a first point of contact for investigators initiating investigator-initiated studies
• Provide investigators with technical support for study development
• Communicate clinical and research issues to MSL leadership to help shape research, development, marketing plans, and strategies
• Maintain clinical expertise through self-education, conferences, scientific workshops, and journal review
• Capture and communicate actionable field insights regarding unmet needs, clinical practice, treatment barriers, evidence gaps, stakeholder perceptions, patient identification, sequencing, and adoption
• Synthesize external insights into strategic recommendations for Medical Affairs, Clinical Development, evidence generation, scientific communications, and launch readiness
• Monitor competitive developments, emerging data, clinical trial activity, guideline evolution, congress intelligence, and investigator interests
• Identify and cultivate relationships with clinical trial investigators, research centers, cooperative groups, and institutions
• Support scientific discussions related to clinical development programs, trial awareness, and site engagement
• Identify clinical research opportunities consistent with company objectives
• Partner with Medical Affairs leadership and cross-functional colleagues to execute the field medical plan
• Document scientific interactions and insights accurately and timely in CRM or insight management systems
• Maintain scientific integrity, ethics, and compliance

Medical Science Liaison, Midwest – Central Region

• Engage with investigators, hematologists, oncologists, and healthcare professionals supporting AML research and patient care
• Facilitate scientific exchange, communicate clinical and translational data, and gather insights on disease biology, treatment approaches, MRD, relapse risk, and standards of care
• Develop and maintain scientific relationships with KOLs, academic investigators, community hematology/oncology leaders, and priority institutions
• Conduct compliant peer-to-peer scientific discussions regarding AML and related hematologic malignancies
• Communicate complex clinical and scientific information to physicians, researchers, advanced practice providers, pharmacists, nurses, and multidisciplinary care teams
• Support disease-state education, scientific education programs, advisory boards, investigator meetings, and other medical activities
• Serve as point of contact for investigators initiating investigator-initiated studies and provide technical study-development support
• Communicate clinical and research issues to MSL leadership to inform research, development, marketing plans, and strategies
• Maintain clinical expertise through self-education, conferences, workshops, and scientific journals
• Capture and communicate actionable field insights and synthesize them into strategic recommendations
• Monitor competitive developments, emerging data, clinical trial activity, guideline evolution, congress intelligence, and investigator interests
• Identify and cultivate relationships with clinical trial investigators, research centers, cooperative groups, and relevant institutions
• Support scientific discussions related to clinical development programs, trial awareness, and site engagement
• Identify clinical research opportunities consistent with company objectives
• Partner with Medical Affairs leadership and cross-functional colleagues to execute the field medical plan
• Document scientific interactions and insights in CRM or insight management systems
• Maintain scientific integrity, ethics, and compliance in all activities

Nurse

• Train and educate Registered Nurses and Physicians on Patient and Hemodynamic monitors
• Provide peer-to-peer education and in-servicing to nurses, physicians, and hospital staff for medical device implementations
• Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience
• Use clinical nursing expertise to answer questions and address concerns regarding the medical device
• Provide updates, reports, and feedback to clients during and after in-service assignments
• Travel regionally and nationally to support customer needs
• Enter healthcare facilities and complete required credentialing processes

Clinical Nurse Educator – Hemodynamic Monitoring

Customer Support

• Receive medical claims from healthcare providers or patients and ensure all required supporting documentation is provided
• Interpret Explanation of Benefits (EOB) and CMS-1500 forms
• Evaluate claims against program-specific business rules to determine approval or rejection
• Manage daily workload and prioritize tasks effectively
• Provide support to customer inquiries via phone, email, fax, or other communication channels
• Identify operational challenges and recommend solutions to management
• Adhere to HIPAA guidelines
• Meet daily productivity and quota expectations
• Work 40 hours per week under moderate supervision
• Provide payment assistance solutions such as co-pay cards or vouchers to patients

Medical Biller/Claims Processing – Patient Support Representative

Collector

• Navigate hospital units and coordinate with unit nurses to assist with pulling pumps as needed
• Use clinical nursing expertise to answer questions and address concerns regarding medical devices
• Collect devices in hospital settings while collaborating with department nursing staff and field service technicians
• Facilitate room-to-room medical device upgrades
• Provide updates, reports, and feedback during and after in-service assignments as directed
• Use hospital experience and customer service skills to ensure device collection does not interfere with facility activities
• Travel to customer sites nationally to support customer needs

Pharmaceutical Sales Representative

Associate Site Activation Manager

Qualitative Project Manager, Patient Centered Solutions

Site Activation Manager

Représentant·e bilingue du soutien à la clientèle

Senior Clinical Research Coordinator

Medical Science Liaison

Primary Care Sales Representative

Clinical Research Associate

Medical Science Liaison – Southeast Region

Medical Science Liaison, Midwest – Central Region

Medical Science Liaison

Clinical Nurse Educator – Hemodynamic Monitoring

Medical Biller/Claims Processing – Patient Support Representative

MedTech Travel RN, Device Collector – Entry Level