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ServiceNow CMDB Lead
Jeevan Technologies (a Nobl Q company)Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ServiceNow technical development and implementation, with a strong focus on CMDB, Discovery, CSDM, and Service Catalog/Request Management. Proven ability to lead implementation teams, manage stakeholder engagement, and deliver scalable solutions based on business requirements.
Highest-signal resume keywords
ServiceNow Technical DevelopmentCMDB ExpertiseCSDM ImplementationRequirements GatheringStakeholder Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Lead requirements gathering, analysis, solution design, and development of ServiceNow solutions
- Design, configure, and implement solutions focused on CMDB, Discovery, CSDM, and Service Catalog/Request Management
- Engage with customers daily to understand business needs, clarify requirements, and provide technical guidance
- Translate business requirements into technical specifications and scalable ServiceNow solutions
- Manage and guide a small implementation team to ensure timely and quality delivery
- Handle ambiguous requirements, identify gaps, and drive solutions with minimal supervision
- Oversee development activities, troubleshoot technical issues, and ensure adherence to ServiceNow best practices
- Coordinate with stakeholders and team members to manage delivery timelines, priorities, and dependencies
Requirements
What you’ll need- Strong hands-on experience in ServiceNow technical development and implementation
- Expertise in CMDB, Discovery, CSDM (Common Service Data Model), and Service Catalog/Request Management
- Experience in requirements gathering, analysis, solution design, and development
- Proven ability to lead a small implementation team and manage delivery independently
- Strong customer-facing skills with the ability to engage stakeholders on a daily basis
- Ability to work with ambiguous requirements, exercise sound judgment, and drive solutions with minimal or no supervision
- Excellent problem-solving, communication, technical leadership, and stakeholder-management skills
Benefits
Comp & perks- Remote work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow Solutions DesignSolution ImplementationTechnical Specifications TranslationTroubleshooting Technical IssuesDevelopment Activities Oversight
Soft Skills
Problem-SolvingCommunicationTechnical LeadershipCustomer-Facing SkillsJudgment in Ambiguous Situations
Industry Keywords
Service Catalog ManagementRequest ManagementDiscoveryImplementation Team ManagementBusiness Needs Analysis