Johnson & Johnson

Robotics

• Shape the innovation strategy, technology roadmap, and future portfolio of the VELYS Robotic-Assisted Solution
• Identify customer needs, emerging technologies, and market opportunities through voice-of-customer, technology scouting, and market insights
• Develop business cases, target product profiles, and investment recommendations
• Lead cross-functional innovation programs and new Clinical Applications from concept through development, launch, and global commercialisation
• Support upstream marketing activities in the New Product Development process
• Engage and manage surgeon teams
• Translate customer needs, market trends, and unmet clinical demands into product requirements and strategic growth opportunities
• Maintain a multigenerational product and technology roadmap
• Partner with R&D, Advanced Technology, Clinical Affairs, Medical Affairs, Regulatory Affairs, and Commercial teams
• Influence cross-functional stakeholders, key opinion leaders, and commercial teams
• Partner with the Advanced Technology team on competitor insights
• Report to the Sr. Marketing Manager, Knee Robotics, Digital Surgery
• Travel approximately 30–40%

Marketing Manager – Knee Robotics

Director

• Define and own the global property services strategy across the DePuy Synthes real estate portfolio of approximately 110 locations
• Establish service models, standards, expectations, governance frameworks, and performance metrics for property services delivered across regions and sites
• Oversee worldwide property and real estate operations across leased and owned facilities
• Drive portfolio optimization, cost management, and value creation through data-driven decision-making
• Oversee vendor strategy, contracts, and service-level performance for global property services
• Own global space planning principles and workplace standards
• Define global hard and soft services strategies and integrate them with Facilities Management
• Partner with Regional Real Estate Delivery, Facilities Management, Strategic Supplier Management, Workplace, HR, IT, Security, EHS, and Finance teams
• Enable enterprise transformations, including separation, portfolio optimization, and workplace evolution
• Support adoption of new service models, tools, and standards across regions

Director, WW Property Services

• Shape the innovation strategy, technology roadmap, and future portfolio of the VELYS Robotic-Assisted Solution
• Translate customer, clinical, and market insights into future New Product Development opportunities
• Support the NPD process for next-generation robotic and digital capabilities, focusing on new Clinical Applications from concept through commercialisation
• Identify customer needs, emerging technologies, and market opportunities through voice-of-customer, technology scouting, and market insights
• Develop business cases, target product profiles, and investment recommendations
• Lead cross-functional innovation programmes from concept through development, launch, and global commercialisation
• Engage and manage surgeon teams
• Translate customer needs, market trends, and unmet clinical demands into product requirements and strategic growth opportunities
• Maintain a multigenerational product and technology roadmap
• Partner with R&D, Advanced Technology, Clinical Affairs, Medical Affairs, Regulatory Affairs, and Commercial teams
• Influence cross-functional stakeholders, key opinion leaders, and commercial teams on portfolio prioritisation and strategic planning
• Report to the Sr. Marketing Manager, Knee Robotics, Digital Surgery
• Travel approximately 30–40%

Customer Success Manager

• Serve as the primary relationship lead for assigned business areas
• Build trusted relationships with business and functional leaders and maintain transparency into priorities and relationship health
• Connect collaborators with capabilities needed to advance high-value digital opportunities
• Guide opportunities through Digital Marketplace intake and qualification
• Clarify business needs, expected outcomes, strategic alignment, and readiness for investment
• Coordinate handoffs to Product Management, solutioning, and governance teams
• Lead customer discovery and translate unmet needs into value cases, expected outcomes, success criteria, and prioritized digital opportunities
• Bring customer, value, and strategic-fit insights into portfolio prioritization, funding, and governance decisions
• Partner with product and change leaders to strengthen customer engagement, adoption, and continuous feedback throughout the digital lifecycle
• Establish a consistent approach to value realization across the portfolio
• Define and track outcomes, critical metrics, and customer impact with product and business owners
• Provide clear insights and escalations to leadership
• Establish and scale a consistent Customer Success operating model across the portfolio
• Orchestrate work across Business, Product Management, Data Science & AI, Data Product Management, and Reporting & Analytics teams

Senior Manager, Customer Success

Operations

• Partner with Oncology senior leaders and cross-functional teams to identify, design, and optimize operational processes
• Translate strategy into disciplined execution and drive consistent implementation across the field sales organization
• Develop and implement scalable field operational capabilities
• Establish and lead operational workstreams for field deployment, incentive compensation, field reporting, technology enablement, performance metrics and dashboards, learning and development planning, external sales organization management, field business planning, account and roster management, targeting, onboarding, and national field meetings
• Lead planning and operational oversight for national and field meetings
• Develop manager coaching resources, field coaching reports, and performance metrics
• Liaise with senior sales leaders and Learning & Development to develop and deploy field training content and learning plans
• Collaborate with Marketing, Sales Leadership, Commercial Excellence, Analytics, Technology, Incentive Compensation, and other partners
• Support new-hire onboarding, field business planning and reviews, account-list management, roster management, deployment, and targeting
• Develop and maintain dashboards, reports, and performance measures
• Manage priorities, risks, timelines, and stakeholder expectations across concurrent workstreams
• Identify and scale operational best practices to strengthen customer engagement and organizational effectiveness

Senior Manager, Field Operations, Oncology

Risk

• Own the Global Master Data Management data landscape
• Continuously assess and harmonize data needs to support business objectives
• Own the Global Master Data Management systems landscape
• Lead the managed team and partners delivering systems-landscape priorities
• Provide leadership and mentorship to Global Master Data Management associates
• Ensure team members have the technical and business skills needed to meet objectives
• Maintain partner relationships and develop their MDM knowledge
• Establish and maintain metrics to drive process improvements across MDM domains and environments
• Make independent decisions and present process/policy recommendations to DePuy Synthes Information Technologies leadership
• Partner with internal teams on requirements definition and gathering for programs interfacing with enterprise data warehouses, enterprise data lake, and business solution environments
• Identify and resolve deficiencies in department systems and data capabilities
• Develop and lead systems improvement initiatives across MDM systems
• Engage executive leaders, directors, and managers in planning and executing improvement efforts
• Lead support for tools used to access data in MDM applications, including education, training, and tool development/enhancement
• Communicate issues and opportunities to the next management level
• Ensure compliance with health, safety, environmental, legal, regulatory, and company policies
• Perform other assigned duties
• Scale the DePuy Synthes MDM ecosystem into a best-in-class medallion architecture
• Ensure a high-quality data environment and enable data-driven organizational insights

Director, Global Master Data Management Governance

• Lead the AI science team building Johnson & Johnson’s enterprise world model and agentic-learning capability for the R&D agentic AI platform
• Devise the approach, set technical direction, and lead delivery of a reusable, expert-curated capability
• Design how agents represent accumulated domain understanding and reason against it
• Build mechanisms for confidence, boundaries, gaps, contradictions, provenance, and auditability
• Ensure knowledge compounds across domains and workflows
• Serve grounded, queryable knowledge to reasoning agents and curate proposed knowledge through validation, deduplication, and conflict resolution
• Build on existing context, memory, and governed data layers without rebuilding data pipelines
• Design mechanisms that turn operation into improvement, including active learning, memory-based/in-context learning, and outcome-driven refinement
• Partner with scientists and domain experts to apply expertise consistently at scale
• Define and prove accountability by demonstrating improved decisions over time
• Make conclusions auditable and reconstructable and evaluate decisions against real-world outcomes
• Partner with J&J Technology, Generative AI evaluation, and AI operations teams
• Recruit, build, and lead a team of 4–8 AI scientists
• Attract, develop, and retain talent in continual learning, knowledge representation, and agentic systems
• Establish a culture of scientific rigor, ownership, and accountability

Director, World Model – Agentic Learning

• Own the global legal template transformation roadmap, priorities, deliverables, and measurable outcomes
• Lead assessment, consolidation, simplification, drafting, validation, and approval of templates, clauses, fallback positions, playbooks, exhibits, and guidance
• Set plain-language, user-centered content standards while maintaining legal and compliance protections
• Steward consistent legal positions and risk treatment; challenge legacy approaches and escalate material issues
• Lead localization of globally neutral content
• Build the end-to-end operating model, including intake, simplification, taxonomy, roles, handoffs, maintenance, and supporting tools
• Establish governance for ownership, version control, approvals, exceptions, review cycles, releases, and retirement
• Sponsor implementation planning, stakeholder alignment, validation, testing, deployment readiness, and strategic risk resolution
• Define and report measures for progress, adoption, simplification, cycle time, quality, risk, partner experience, and realized value
• Partner on training, communications, adoption, lessons learned, and continuous improvement
• Build alignment across Legal, business, contracting, Technology, and enabling functions
• Lead assigned team members and partners with clear accountability and capacity plans

Director – Template Transformation

• Own the global legal template transformation roadmap, priorities, deliverables, and measurable outcomes
• Lead assessment, consolidation, simplification, drafting, validation, and approval of templates, clauses, fallback positions, playbooks, exhibits, and guidance
• Set plain-language, user-centered content standards while maintaining legal and compliance protections
• Steward consistent legal positions and risk treatment; challenge legacy approaches and frame material issues for senior leaders
• Lead localization of globally neutral content
• Build the end-to-end operating model, including intake, simplification, taxonomy, roles, handoffs, maintenance, and supporting tools
• Establish governance for ownership, version control, approvals, exceptions, review cycles, releases, and retirement
• Sponsor implementation planning, stakeholder alignment, validation, testing, deployment readiness, and strategic risk resolution
• Define and report workstream measures for progress, adoption, simplification, cycle time, quality, risk, partner experience, and realized value
• Partner on training, communications, adoption, lessons learned, and continuous improvement
• Build alignment across Legal, business, contracting, Technology, and enabling functions
• Lead assigned team members and partners with clear roles, expectations, accountability, and capacity plans

• Lead planning and operational oversight for national and field meetings
• Partner with national and regional field leaders to develop manager coaching resources, field coaching reports, and performance metrics
• Liaise between senior sales leaders and Learning & Development to develop, enhance, and deploy field training content and learning plans
• Collaborate with Marketing, Sales Leadership, Commercial Excellence, Analytics, Technology, Incentive Compensation, and other partners
• Support new-hire onboarding, field business planning and reviews, account-list management, roster management, deployment, and targeting
• Develop and maintain dashboards, reports, and performance measures for field leadership
• Manage priorities, risks, timelines, and stakeholder expectations across concurrent workstreams
• Identify and scale operational best practices to strengthen customer engagement and organizational effectiveness

• Lead the AI science team building Johnson & Johnson’s enterprise world model and agentic-learning capability for the R&D agentic AI platform
• Devise the approach, set technical direction, and lead delivery of a reusable, expert-curated capability
• Design how agents represent accumulated domain understanding and reason against it
• Build mechanisms for confidence, boundaries, gaps, contradictions, provenance, and traceability
• Ensure knowledge compounds across domains and workflows
• Serve grounded, queryable knowledge to reasoning agents and curate proposed knowledge through validation, deduplication, and conflict resolution
• Build on existing context, memory, and governed data layers without rebuilding data pipelines
• Design mechanisms that turn operation into improvement, including active learning, memory-based/in-context learning, and outcome-driven refinement
• Partner with scientists and domain experts to apply expertise consistently at scale
• Define and demonstrate accountability, auditability, reconstructability, and decision-quality improvement
• Partner with J&J Technology, Generative AI evaluation, and AI operations teams
• Recruit, build, and lead a team of 4–8 AI scientists
• Attract, develop, and retain talent in continual learning, knowledge representation, and agentic systems
• Establish a culture of scientific rigor, ownership, and accountability

Director – World Model & Agentic Learning

• Own the global Master Data Management data landscape and continuously assess and harmonize organizational data needs
• Own the global Master Data Management systems landscape and lead teams and partners on landscape priorities
• Lead and mentor associates within the Global Master Data Management organization
• Ensure team members develop the technical and business skills needed to meet objectives
• Maintain partner relationships and develop their MDM knowledge and process understanding
• Establish and maintain metrics to drive process improvements across MDM domains and environments
• Make independent decisions and present process and policy recommendations to DePuy Synthes Information Technologies leadership
• Partner with internal teams on requirements definition and gathering for programs interfacing with enterprise data warehouses, enterprise data lakes, and business solution environments
• Identify and resolve deficiencies in department systems and data capabilities
• Develop and lead MDM systems improvement initiatives to increase efficiency or improve operational performance
• Engage executive leaders, directors, and managers in planning and executing improvement efforts
• Support functions in using MDM tools through content education, training, and tool development and enhancement
• Communicate issues and opportunities to the next management level
• Ensure compliance with health, safety, environmental, federal, state, local, and company requirements
• Scale the DePuy Synthes MDM ecosystem into a best-in-class medallion architecture supporting enterprise applications and AI environments
• Ensure a high-quality data environment and enable data-driven community insights

• Serve as the primary relationship lead for assigned areas
• Craft high-value digital opportunities and ensure investments achieve adoption, measurable outcomes, and sustained value
• Establish and scale a consistent Customer Success operating model across the portfolio
• Orchestrate work across Business, Product Management, Data Science & AI, Data Product Management, and Reporting & Analytics teams
• Build trusted relationships with business and functional leaders
• Maintain transparency into priorities and relationship health
• Connect collaborators with capabilities needed to advance high-value digital opportunities
• Guide opportunities through Digital Marketplace intake and qualification
• Clarify business needs, expected outcomes, strategic alignment, and readiness for investment
• Coordinate handoffs to Product Management, solutioning, and governance teams
• Lead customer discovery and translate unmet needs into value cases, expected outcomes, success criteria, and prioritized digital opportunities
• Bring customer, value, and strategic-fit insights into portfolio prioritization, funding, and governance decisions
• Partner with product and change leaders to strengthen customer engagement, adoption, and continuous feedback throughout the digital lifecycle
• Establish a consistent approach to value realization across the portfolio
• Partner with product and business owners to define and track outcomes, critical metrics, and customer impact
• Provide clear insights and escalations to leadership

Full-stack Engineer

• Manage, lead, and execute complex engineering projects or portions of project scope
• Ensure alignment with corporate goals, customer requirements, and GXP regulatory standards
• Combine technical expertise with project management skills to deliver innovative solutions
• Oversee project lifecycles from feasibility through closure
• Support continuous improvement within multidisciplinary teams
• Act as Core Team Member in high-complexity projects and coordinate the complete engineering scope
• Provide technical support for project planning, development, implementation, and modification
• Develop and review technical specifications, reports, proposals, and presentations
• Exercise independent judgment on significant work details and adapt engineering alternatives
• Translate project scope into request-for-quotation packages
• Perform applicable GXP requirements, including Change Control
• Check and approve drawings and calculations for design or construction
• Verify designs comply with Dutch, European, and Janssen Biologics standards
• Manage progress and quality with external engineering firms, on-site contractors, and internal stakeholders
• Coordinate modifications and participate in Management of Change for proper implementation

Staff Engineer, Project Engineering

Product Analyst

• Handle high-volume end-to-end product quality complaint activities and adverse events
• Perform Medical Device Reporting (MDR) assessments and document reportable/non-reportable regulatory decisions
• Intake, triage, review, investigate, prioritize, and close complaints
• Determine MDR reportability, recover field samples, conduct due diligence, perform trend analysis, defect coding, risk criticality assessment, and ensure holistic investigations
• Evaluate QTL and ULC exceedances, determine investigation requirements, and assign investigations to applicable sites
• Provide governance and oversight of complaint throughput, prioritization, MDR decisions, and KPI performance
• Monitor complaints for new malfunction events requiring inclusion in malfunction description lists
• Serve as PQV point person for post-market and complaint-handling regulatory/MDR questions
• Provide guidance to subordinate Analyst roles and other PQV functions
• Assess technical information, risks, investigations, and MDRs according to procedures, standards, and regulations
• Provide backup PQVIS investigation support during increased complaint volumes
• Collaborate with Global Medical Safety, manufacturing sites, LOC/BQ, and cross-functional stakeholders
• Provide technical and product feedback for issue escalation, product enhancements, and future development
• Ensure timely and uniform complaint records and regulatory reporting
• Compile and analyze complaint-handling data, metrics, and trends
• Support internal and external audits and inspections as a subject-matter expert
• Interact with regulatory authorities, J&J operating companies, and global councils on quality-system regulatory trends
• Provide product workflow leadership to PQV peers
• Oversee PQC complaint monitoring and analyze monitoring outcomes
• Lead root-cause identification and corrective-action coordination for compliance risk events, including CAPA/QI documentation
• Lead process mapping and changes for SOPs, job aids, and work instructions
• Drive process improvements using Process Excellence tools and lead or participate in special projects
• Execute statistical and data-driven processes for controlled risk management and decision-making
• Lead remediation activities and prepare protocols, results documentation, and report approvals
• Develop and deliver training on processes, complaint handling, and regulatory reporting
• Facilitate and collaborate with PQV Reporting and Surveillance on New Product Introduction processes
• Interact with IT partners and application vendors as required

Marketing Manager – Knee Robotics

Director, WW Property Services

Marketing Manager – Knee Robotics

Senior Manager, Customer Success

Senior Manager, Field Operations, Oncology

Director, Global Master Data Management Governance

Director, World Model – Agentic Learning

Director – Template Transformation

Director – Template Transformation

Senior Manager, Field Operations, Oncology

Director – World Model & Agentic Learning

Director, Global Master Data Management Governance

Senior Manager, Customer Success

Staff Engineer, Project Engineering

PQV Combination Product Analyst IV