AML Operations Analyst – Fraud
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Posted: 10/21/2026SQL
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Posted: 10/2/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud investigation and decision-making, with a strong understanding of fraud rules and chargeback processes. Capable of collaborating with cross-functional teams to enhance fraud controls while maintaining high standards of communication and organizational skills.
Highest-signal resume keywords
Fraud InvestigationChargeback ManagementFraud ReportingKYC and ID VerificationSQL or Metabase
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Review fraud alerts and cases and make timely decisions to block, restrict or release activity
- Investigate card funding fraud, account takeover, APP scams, first-party fraud and coordinated account networks using device, IP, transaction and identity data
- Review fraud reports and recall requests from customers, banks and payment partners
- Take action on affected accounts and respond within agreed SLAs
- Review card disputes, gather evidence and submit chargeback responses within deadlines
- Respond to fraud-related customer tickets with clarity, professionalism and empathy
- Identify emerging fraud trends and suggest rule or control changes
- Escalate cases involving money-laundering concerns to the AML team
- Collaborate with product, engineering and payments teams to improve fraud rules and controls
- Report to the FinCrime Operations Manager
- Participate in a role-based skills assessment, hiring manager interview and bar raiser interview
Requirements
What you’ll need- 1–3 years of fraud experience in a fintech, payments company or bank
- Hands-on experience with card fraud, chargebacks, APP scams and account takeover investigations
- Experience handling fraud reports and recall requests from banks and partners
- Understanding of fraud rules in the markets LemFi operates in, including APP scam reimbursement and card scheme dispute rules
- Familiarity with KYC and ID verification checks is a plus
- Ability to make defensible decisions independently and quickly
- Strong written and verbal communication skills in English
- Good skills in Google Sheets or Excel
- SQL or Metabase is a plus
- CFE, CAMS or ICA certification is a plus
- Excellent organisational skills and strong attention to detail
- Willingness to work shifts, including weekends and public holidays
- Sound judgement when assessing customer and transaction risk
- Ability to spot inconsistencies and red flags
- Ownership of decisions and cases through completion
- Comfort working in a fast-changing environment and under time pressure
- Ability to use alert and case data to support accurate decision-making
- Ability to work well with global teams
Benefits
Comp & perks- Room to own real problems
- Global impact
- Opportunities to develop skills and grow within the Compliance Operations team
- Opportunities to move across Transaction Monitoring & Sanctions, Customer Due Diligence, Fraud, and Investigations
- 24/7 operation with shift scheduling, including weekends and public holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud ExperienceCard FraudAPP ScamsAccount Takeover InvestigationsFraud Rules UnderstandingDecision-MakingAttention to DetailData AnalysisRisk AssessmentFraud Trend Identification
Soft Skills
Written CommunicationVerbal CommunicationOrganizational SkillsJudgmentEmpathy
Tools & Technologies
Google SheetsExcel
Certifications & Qualifications
CFECAMSICA Certification
Industry Keywords
FintechPaymentsFraud AlertsAMLChargeback Responses