Lifelancer

Account Manager

• Develop and grow key customer accounts through effective virtual engagement
• Build relationships with GPs, Practice Nurses, Community Pharmacists, Smoking Cessation Advisors and Public Health stakeholders
• Deliver compliant product and disease-area education focused on tobacco dependency and smoking cessation
• Identify account opportunities and create tailored business plans to drive growth
• Gather market insights and share customer feedback with internal stakeholders
• Collaborate effectively with cross-functional teams to maximise account performance
• Support the growth of a leading smoking cessation and nicotine replacement portfolio across priority healthcare accounts
• Drive awareness, recommendation and adoption of evidence-based smoking cessation solutions
• Support healthcare professionals in helping patients successfully quit smoking

Virtual Key Account Manager

• Develop and grow key customer accounts through effective virtual engagement
• Build relationships with GPs, Practice Nurses, Community Pharmacists, Smoking Cessation Advisors and Public Health stakeholders
• Deliver compliant product and disease-area education focused on tobacco dependency and smoking cessation
• Identify account opportunities and create tailored business plans to drive growth
• Gather market insights and share customer feedback with internal stakeholders
• Collaborate effectively with cross-functional teams to maximise account performance
• Support healthcare professionals and patients on their smoking cessation journey

Key Account Manager

• Develop and grow key customer accounts through effective virtual engagement
• Build relationships with GPs, Practice Nurses, Community Pharmacists, Smoking Cessation Advisors and Public Health stakeholders
• Deliver compliant product and disease-area education focused on tobacco dependency and smoking cessation
• Identify account opportunities and create tailored business plans to drive growth
• Gather market insights and share customer feedback with internal stakeholders
• Collaborate effectively with cross-functional teams to maximise account performance
• Support healthcare professionals and patients on their smoking cessation journey
• Represent a market-leading smoking cessation and nicotine replacement portfolio

• Develop and grow key customer accounts through effective virtual engagement
• Build relationships with GPs, Practice Nurses, Community Pharmacists, Smoking Cessation Advisors and Public Health stakeholders
• Deliver compliant product and disease-area education focused on tobacco dependency and smoking cessation
• Identify account opportunities and create tailored business plans to drive growth
• Gather market insights and share customer feedback with internal stakeholders
• Collaborate effectively with cross-functional teams to maximise account performance
• Support healthcare professionals in helping patients successfully quit smoking
• Represent a market-leading smoking cessation and nicotine replacement portfolio

Counselor

• Deliver on-demand single session consultations, clinical assessments, triage, and informational services
• Leverage advanced technology platforms to enhance customer experience and optimize outcomes
• Connect members to the right solutions at the right time
• Support members through their preferred communication modality: phone, video, or chat
• Provide immediate, 24/7 mental health support to members

Clinical Counselor

Nurse Practitioner

• Conduct approximately 30-minute online Video Visits with Medicare Advantage, Medicaid, and certain commercial plan members
• Review medications and medical histories
• Educate members about their health and answer questions
• Help close gaps in care
• Provide connections to appropriate care for members’ unique needs
• Work in a private space with adequate internet connection
• Participate in regular manager, team, and clinical meetings
• Meet Signify Health operational, clinical, and member experience KPIs and metrics
• Deliver Video Visits/telehealth services only
• Maintain training, affiliation, and compliance requirements

Virtual Clinician – Home Evaluations, Nurse Practitioner or Physician Assistant

Consultant

• Review and resolve clinical appeals
• Review documentation and interpret data from clinical records
• Apply appropriate clinical criteria and policies in line with regulatory and accreditation requirements
• Address member and provider issues
• Independently coordinate clinical resolution with internal and external clinician support as required
• Support UM, including expedited appeals, MPO, Coding, or Behavioral Health appeals
• Work standard Monday–Friday hours, 8:00 AM to 5:00 PM local time

Appeals Nurse Consultant

• Conduct approximately 30-minute online Video Visits with Medicare Advantage, Medicaid, and certain commercial plan members
• Review medications and medical histories
• Educate members about their health and answer their questions
• Help close gaps in care and connect members to appropriate care
• Work in a private space with adequate internet connection
• Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)
• Engage regularly in manager, team, and clinical meetings
• Meet Signify Health operational, clinical, and member experience KPIs and metrics
• Provide 40 hours of availability weekly
• Maintain 320+ capacity units and 220+ completed visits per month
• Conduct Video Visits through telehealth services only

Virtual Clinician – Nurse Practitioner, Physician Assistant

Analyst

• Support the daily processing of appeals in the Par Provider Dental Appeals
• Complete appeals determination letters
• Prepare dental requests
• Update systems
• Complete reporting as necessary
• Collaborate with clinical support staff, including Medical Directors, Nurses, and Providers
• Move cases in the MedHok system
• Handle work in compliance with turnaround times and regulatory standards
• Manage complaint and appeal scenarios for dental products through resolution
• Coordinate responses from multiple business units when needed
• Ensure timely, provider-focused responses to complaints and appeals
• Identify trends and emerging issues
• Report findings and recommend solutions

Dental Healthcare Analyst

Nurse

• Conduct comprehensive assessments of members with chronic medical, behavioral health, and social determinant of health needs
• Conduct telephonic member engagement and coordinate care for 50–75% of the day
• Compile clinical information and develop individualized care plans with members
• Provide evidence-based disease-management education and support
• Engage appropriate interdisciplinary care team members
• Coordinate care to provide a seamless healthcare experience
• Document care-management activities accurately and timely in electronic health records
• Collaborate with the interdisciplinary care team to address barriers and maintain stable health conditions
• Connect members with health-plan benefits, community resources, and support services
• Meet regulatory requirements within specified timelines
• Support care-team members through clinical decision-making and guidance
• Participate in special projects, process improvement, and mentoring new team members
• Participate in team meetings to discuss member status and care strategies

Care Manager – Registered Nurse

Compliance

• Review study budgets and costing related to contract negotiation
• Participate in business development activities
• Prepare regulatory sections of proposals and feasibility reports
• Attend bid defense meetings
• Coordinate and manage regulatory and ethics committee submissions throughout EMEA, Asia Pacific and Latin America
• Maintain approvals and accurately compile, manage, and track submissions
• Provide expert regulatory advice and contribute to regulatory project work
• Communicate submission status with Sponsors, Project Managers, CRAs, and Medical & Scientific Affairs staff
• Contribute to technical documentation such as IMPDs and IBs
• Review documentation and make recommendations to ensure compliance with ICH GCP and country-specific requirements
• Provide training, coaching, and mentoring to junior staff
• May line manage junior staff

Manager, Regulatory Affairs – EMEA

Representative

• Deliver compliant and impactful virtual interactions with Healthcare Professionals through approved digital channels.
• Conduct remote detailing sessions using Veeva Engage, Microsoft Teams, Zoom, approved email, and other company-approved tools.
• Build trusted customer relationships through consistent, value-driven engagement.
• Adapt communication style and channel mix based on customer needs, preferences, and digital affinity.
• Communicate product, disease area, and scientific information clearly and accurately.
• Tailor discussions to customer needs while maintaining compliance with local regulations and company policies.
• Maintain product knowledge, clinical evidence, market dynamics, and competitor activity awareness.
• Execute coordinated omnichannel engagement plans with Sales, Marketing, Medical, and Digital teams.
• Support customer journeys through virtual calls, follow-up communications, webinars, and digital content.
• Use customer insights and engagement data to improve future interactions.
• Achieve agreed engagement, activity, and business objectives.
• Maintain accurate customer interaction records in approved CRM systems.
• Share customer feedback, market intelligence, and engagement learnings with internal teams.
• Partner with field sales, marketing, medical affairs, and digital marketing teams.
• Contribute to best-practice sharing and continuous improvement.
• Support adoption of new digital capabilities and customer engagement models.

Medical Representative

Medical writer

• Lead and write clinical and regulatory documents for drug and/or device development in support of company objectives
• Prepare clinical and regulatory documents needed for AbbVie drug and/or device development
• Draft materials with moderate autonomy and incorporate review by subject matter experts and senior writers
• Develop knowledge and understanding of submission strategies
• Coordinate review, approval, and quality control across functions involved in clinical and regulatory projects
• Arrange and conduct team review meetings
• Produce and maintain high-quality, compliant clinical and regulatory documents within project timelines
• Develop project management knowledge and take greater responsibility for driving submission objectives
• Apply US and international regulations, requirements, and guidelines to regulatory documentation
• Participate in tactical process improvements
• Identify and propose solutions to issues arising during the writing process, resolving or escalating as appropriate
• Work with leadership and R&D Quality Assurance to address inquiries and draft responses in support of an inspection-ready approach

Virtual Key Account Manager

Key Account Manager

Virtual Key Account Manager

Key Account Manager

Virtual Key Account Manager

Key Account Manager

Clinical Counselor

Virtual Clinician – Home Evaluations, Nurse Practitioner or Physician Assistant

Appeals Nurse Consultant

Virtual Clinician – Nurse Practitioner, Physician Assistant

Dental Healthcare Analyst

Care Manager – Registered Nurse

Manager, Regulatory Affairs – EMEA

Medical Representative

Senior Strategic Medical Writer