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Posted: 10/20/2026Innovation Manager
MarketSource Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales program design and continuous improvement, leveraging strong project management skills and a deep understanding of business process improvement methodologies. Capable of engaging with stakeholders at all levels to drive strategic initiatives and implement innovative solutions.
Highest-signal resume keywords
Sales Program DesignBusiness Process ImprovementProject ManagementCross-Functional CollaborationAI Tools Understanding
About the role
Key responsibilities & impact- Interact with internal business leaders and key client stakeholders to understand program objectives and determine requirements for sales program design and continuous improvement
- Support sales initiatives with Practice Leaders, Business Development, and Client Services
- Represent MarketSource capabilities in designing and performing continuous improvement of sales programs
- Assess clients’ technical and business needs and recommend ways to drive key business results
- Partner with internal and external executives to develop and execute innovative strategies
- Support new customers by identifying and documenting program processes and technology needs, completing setup, and designing, developing, and delivering training
- Support existing customers by improving service delivery through process changes, technology, training materials, and job aids
- Complete strategic initiatives using process engineering, technology, and instructional design disciplines
- Execute continuous process improvement using engineering and process-based methods
- Lead change acceleration and drive adoption of new technology, processes, and methodologies
- Ensure integration with Client Services, Sales, Practice Leaders, and back-office functions
- Maintain communication with Shared Services groups
- Evaluate and implement sales enablement technologies to support sales program attainment objectives
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Industrial Engineering/Systems Engineering or Business Administration
- Minimum of 3 years’ experience working in cross-functional roles
- Minimum of 1 year’s experience acting as a lead facilitator in cross-functional roles
- Working understanding of AI tools and business applications
- High acumen in business process improvement methodologies; universally recognized certifications preferred
- Experience directly presenting to high-level decision makers and influencers at Enterprise-level companies
- Experience dealing with customers in a professional services context
- Exemplary project management skills
- Strong understanding of database structure and principles of data manipulation
- Strong situational analysis and decision-making abilities
- Broad, enterprise-wide view of business strategy, processes, capabilities, enabling technologies, and governance
- Excellent written, oral, and presentation skills
- Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)
- Ability to translate complex analytic modeling across industries, verticals, and stakeholder levels
- Ability to communicate complex subjects in written form
- Skilled in developing models to communicate and simplify complex and abstract concepts
- Ability to interact and engage across all organizational levels
- Periodic business travel required every two to three months
Benefits
Comp & perks- Medical, dental & vision
- 401(k)/Roth
- Basic/Supplemental Life & AD&D insurance
- Short- and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process Improvement MethodologiesDatabase Structure UnderstandingAnalytic ModelingProcess EngineeringInstructional DesignSales Enablement TechnologiesTechnical Needs AssessmentTraining DevelopmentContinuous Process ImprovementChange Management
Soft Skills
Excellent Written CommunicationPresentation SkillsSituational AnalysisDecision-Making AbilitiesInterpersonal Skills
Tools & Technologies
MS OfficeAI ToolsSales Program TechnologiesTraining Materials DevelopmentJob Aids
Certifications & Qualifications
Business Process Improvement Certifications
Industry Keywords
Enterprise-Level CompaniesProfessional ServicesStakeholder EngagementStrategic InitiativesClient Services