Milliman

Data Analyst

• Perform audit testing of pharmacy claims data against contract terms, including pricing guarantees, administrative fees, and other contractual financial guarantees
• Write, troubleshoot, and optimize SQL queries in SQL Server Management Studio to analyze large pharmacy claims data sets
• Conduct rebate audits, including minimum rebate guarantee reconciliations, pass-through rebate testing, and rebate credit reviews
• Translate client and PBM contracts into audit rules by identifying guarantee terms, exclusions, and reporting requirements
• Build and maintain validation checks for data completeness and accuracy
• Design, document, and implement new audit tests as contract terms, regulations, and industry standards evolve
• Prepare client-ready exhibits and reports communicating audit findings and financial impact
• Research PBM responses and rebuttals and substantiate findings with claim-level detail
• Identify and communicate data limitations and unvalidated findings
• Communicate findings and data-driven recommendations to clients, PBMs, and internal consultants
• Respond to ad hoc data requests, claims data monitoring, data pulls, analyses, and exhibits
• Contribute to process improvements, automation, and internal audit tools and templates

Pharmacy Audit Data Analyst

Actuary

• Execute key analyses for ongoing projects autonomously and with project team members
• Produce high-quality analytical work
• Manipulate and summarize complex data in Excel
• Apply supplemental programming, statistical, and database skills to client assignments
• Present results and recommendations
• Collaborate with team members across multiple locations and, on some assignments, with other Milliman offices around the world
• Pursue Casualty Actuarial Society credentials through actuarial examinations
• Work on projects across insurance, reinsurance, insurance-linked securities, and alternative-risk markets for diverse clients

Actuarial Analyst – Property and Casualty

Operations

• Support 20 or more concurrent audit and consulting engagements
• Load, clean, and validate claims, eligibility, pharmacy, and rebate data from PBMs, clients, and other vendors
• Write and modify basic SQL queries and Excel models to summarize claims data
• Reconcile totals to PBM reporting and prepare exhibits for consultant review
• Manage project schedules, milestones, and deliverable due dates
• Work with clients, PBMs, third-party administrators, carriers, and other vendors to resolve data and report questions
• Prepare audit data requests, track PBM and client responses, and escalate timeline risks
• Lead internal and client working sessions, including agendas, meeting notes, action items, and follow-up
• Track workload and capacity across consultants and analysts to align staffing with project demand
• Review deliverables for completeness, consistency, and formatting before client release

Pharmacy Benefits Audit Operations Analyst

Data Scientist

• Develop intimate knowledge of IntelliScript’s current product capabilities
• Provide advanced analytical expertise to enhance products through new solutions
• Construct, validate, document, and deliver sophisticated GenAI and machine learning solutions for healthcare-related problems
• Research, develop, deploy, and maintain traditional AI/ML models following industry best practices
• Work extensively with available GenAI models
• Construct GenAI solutions for internal and external use cases across markets
• Enhance internal capabilities through centralized internal tooling and thought leadership
• Coordinate with data scientists, Product, Business Development, ML Engineering, and IT teams to bring data science products to market
• Support existing industry-leading products
• Drive best practices and continuous improvement on the data science team
• Participate in model design and experimentation strategy through planning, audit, peer review, and coaching
• Develop and implement commercially viable model-based solutions for healthcare, insurance, life sciences, and adjacent markets

Senior Data Scientist – IntelliScript

Full-stack Engineer

• Design, develop, and enhance software solutions for business challenges
• Contribute to architecture, design, and planning of new features and system capabilities
• Collaborate with data scientists, data engineers, actuaries, and subject-matter experts
• Integrate data science, AI/agent outputs, and model-driven insights into production workflows
• Build and maintain unit, integration, and automated tests
• Manage workload according to project priorities, deadlines, and deliverables
• Help achieve sprint goals through independent work and cross-functional collaboration
• Participate in code reviews
• Support and improve deployment pipelines and release processes
• Assist with security, encryption, sensitive-data handling, and platform-level technologies
• Architect and implement React/TypeScript front ends, including Next.js, and Django/REST backend API services
• Support asynchronous or long-running integrations
• Design, optimize, and maintain SQL databases
• Document code, architectures, and features
• Use GitHub and GitFlow in collaborative development
• Deliver scalable, high-quality Nodal® SaaS products that analyze claims data, predict claim risk, and activate early interventions

Staff Software Engineer – Nodal, IntelliScript

SDET

• Design, document, maintain, and execute test cases for new features, enhancements, integrations, and regression coverage
• Perform functional, exploratory, integration, smoke, regression, and end-to-end testing across web interfaces and APIs
• Validate user workflows, business rules, field behavior, navigation, error handling, usability, and cross-browser behavior
• Test REST APIs using Postman, including requests, responses, status codes, payloads, authentication, validation rules, and negative scenarios
• Use SQL, logs, and diagnostic information to validate data and investigate issues across application layers
• Review requirements, user stories, acceptance criteria, and technical designs to identify gaps, edge cases, dependencies, and quality risks
• Create clear, reproducible defect reports with expected and actual results, evidence, business impact, and severity
• Collaborate with developers to troubleshoot issues, verify fixes, and determine regression coverage
• Maintain test cases, execution results, and traceability in Zephyr or a comparable test management tool
• Participate in Agile ceremonies including refinement, sprint planning, daily stand-ups, demonstrations, and retrospectives
• Provide input on release readiness, unresolved risks, and recommended follow-up testing
• Identify test scenarios suitable for automation
• Execute and review automated test suites, troubleshoot basic failures, and partner with automation-focused engineers
• Contribute to UI or API automation over time

QA Automation Engineer II – IntelliScript

• Design, develop, maintain, and improve software and technical solutions for business challenges
• Help redesign monolithic legacy products in AWS
• Champion AWS best practices
• Mentor team members on software engineering best practices
• Focus on overall product quality
• Develop and maintain unit and integration tests
• Self-manage workload according to priorities, deadlines, and deliverables
• Help achieve sprint goals through independent work and collaboration
• Participate in code reviews
• Support code deployments
• Use generative AI throughout refinement, planning, implementation, test generation, and code review
• Write specifications, context, and prompts for predictable, reviewable, traceable AI-generated work
• Review AI-generated code and verify testing, security, and observability standards before release
• Design and build against clinical data sources, including EHR data, FHIR/HL7 interfaces, and medical claims data
• Help create early-stage Contxt product solutions, achieve product-market fit, scale effectively, and bring new offerings to market

Software Engineer III – IntelliScript

Strategist

• Develop business cases, product definitions, and product concept memos for assigned opportunities
• Incubate emerging healthcare data, workflow, and AI-enabled decision-support products
• Collaborate with payer, provider, clinical, general management, technical product management, and engineering stakeholders
• Support product roadmap development by documenting capabilities, dependencies, and priorities
• Execute with technology and external partners to prototype and accelerate data strategies and enterprise capabilities
• Evaluate build-versus-partner opportunities and support partner sourcing, capability evaluation, and due diligence
• Conduct market, customer, and competitive research
• Evaluate and onboard external data assets and partnerships
• Drive technical and commercial proof-of-concepts with partners
• Serve as a product subject matter expert for internal training, client discussions, pre-sales, sales, and commercialization
• Coordinate cross-functional workstreams and ensure compliance with data-governance, privacy, contractual, and regulatory requirements

Product Strategist – New and Emerging Products

Events

• Lead strategy, planning, and execution of Milliman’s discipline-specific forums and shareholder events
• Manage up to 15 events per year
• Partner with leadership and event chairs to identify event goals
• Translate business objectives into event programming and attendee journeys
• Ensure agendas reflect company priorities
• Lead venue selection, contract negotiation, Cvent registration builds, agenda creation, attendee management, catering, accommodations, staffing, and budget management
• Assess risks, clarify requirements, challenge assumptions, and foster shared understanding
• Manage cross-functional event projects with MarCom, Global Corporate Services, business owners, and external vendors
• Drive timelines and execution for event communications and materials
• Liaise with brand and creative teams on collateral
• Manage email campaign deadlines and production of badges, registration sheets, signage, and other physical assets
• Close out events through post-event surveys, data analysis, stakeholder distribution, feedback review, and recommendations
• Adhere to Firm compliance policies and protocols
• Propose and implement ideas to improve and streamline event planning processes
• Manage, monitor, and report on event budgets quarterly
• Prepare and modify contracts, identify business terms, and negotiate with venues

Event Manager – Internal Operations

Human Resources

• Lead, manage, mentor, and develop the global HR Service Team, including the India-based HR Service Supervisor and HR Service Associates
• Establish roles, expectations, and accountability while building a collaborative, high-performing team
• Lead delivery of HR administrative services across supported regions
• Ensure employee and business requests are processed accurately, consistently, and within service-level expectations
• Partner with business leaders, HR partners, and HR Centers of Expertise to understand operational needs and address service gaps
• Lead evaluation, transition, and centralization of HR processes from the business into the HR Service Team
• Develop scalable service delivery practices supporting team growth
• Standardize, streamline, automate, and improve HR processes
• Partner with HRIS and stakeholders on transformation initiatives, system enhancements, and new tools
• Establish and maintain operating procedures, service standards, approval requirements, and quality controls
• Ensure procedures are documented and aligned with Milliman policies, compliance requirements, and business needs
• Resolve complex or sensitive service delivery issues and address root causes
• Maintain employee data accuracy, integrity, confidentiality, and appropriate handling
• Oversee HR transactions, recordkeeping, quality reviews, reconciliations, data audits, and other controls
• Establish training, cross-training, and knowledge-management practices
• Establish and monitor KPIs, service-level expectations, transaction volumes, quality measures, and staffing needs
• Use performance data to manage capacity, identify risks, and communicate results and recommendations to HR leadership

HR Service Manager

Consultant

• Advise Medicare Advantage organizations on Star Ratings strategy, quality improvement, and operational performance
• Lead consulting engagements focused on CAHPS, HOS, and member experience
• Assess performance drivers and develop and implement targeted improvement strategies and interventions
• Translate measure performance and regulatory changes into operational priorities and actionable improvement plans
• Collaborate across quality, member experience, clinical operations, provider engagement, pharmacy, customer service, analytics, and executive leadership functions
• Develop governance structures, workplans, performance monitoring approaches, and accountability processes
• Combine quantitative analysis with operational knowledge to identify practical improvement opportunities
• Contribute subject matter expertise to Milliman research, analytics, and thought leadership
• Help expand Milliman’s Medicare quality and Star Ratings consulting capabilities, service offerings, and client solutions
• Mentor consultants through informal guidance and knowledge-sharing
• Participate in business development, identify opportunities, and contribute to client proposals

Senior Healthcare Quality Consultant – Medicare

Customer Support

• Respond to insurance applicants’ questions via phone and email in a timely manner
• Review Fair Credit Reporting Act (FCRA) reports
• Work with consumers to identify, reinvestigate, and resolve disputes within an allotted timeline
• Correct erroneous reports
• Coordinate with insurance clients to ensure updated information is received
• Track case information in Salesforce
• Expand responsibilities to other tasks and projects as experience and knowledge increase

Senior Customer Service Administrator – IntelliScript

Business Intelligence Analyst

• Lead ongoing improvement of the enterprise data warehouse environment
• Provide technical leadership by vetting emerging technologies, establishing direction, and enforcing best practices for data warehouse, BI, and reporting initiatives
• Oversee and directly participate in designing, developing, and maintaining Power BI dashboards, reports, and visualizations
• Directly manage and mentor one or more team members
• Partner with data science and analytics teams to understand predictive model and AI outputs and communicate results to clients and stakeholders
• Gather business requirements and translate them into reporting, dashboard, and data solutions
• Ensure data accuracy, quality, consistency, and governance across reporting and analytics platforms
• Present findings, trends, and performance insights to clients and internal leadership in a clear, business-focused manner
• Collaborate with IT, analytics, operations, and business leaders to support data-driven decision-making
• Occasional work-related travel for practice meetings, company events, and industry conferences may be required

Senior Data and Business Intelligence Manager

Infrastructure Engineer

• Engineer, administer, maintain, and continuously improve Milliman’s infrastructure platforms
• Provide guidance and implement system changes within data centers, network architecture, and enterprise platforms
• Monitor infrastructure and network systems for misconfigurations
• Improve system visibility, support timely remediation, and escalate concerns to appropriate teams
• Administer and optimize firewall systems, web gateways, segmentation tools, and remote access technologies
• Manage and troubleshoot firewall rule sets, ACLs, and policy changes
• Implement and administer secure remote access systems, VPN options, and ZTNA capabilities
• Implement vulnerability remediation, system hardening, and secure configuration baselines for operating systems, virtual machines, network devices, and other infrastructure components
• Collaborate with GCS IT, GCS IS, practice IT teams, and application owners
• Deliver secure-by-default system patterns without blocking delivery
• Maintain infrastructure systems and assist with audit evidence gathering
• Participate in control validation and risk assessments
• Address remediation items and maintain infrastructure documentation related to security standards, system configurations, and operational procedures
• Report to the GCS IT Manager of Infrastructure

Infrastructure Engineer – Security

• Design, develop, maintain, and improve software and technical solutions for business challenges
• Develop and maintain modern front-end applications, BFF APIs, and service integrations
• Help redesign monolithic legacy products in AWS
• Champion AWS best practices
• Mentor team members on software engineering best practices
• Focus on overall product quality
• Develop and maintain unit and integration tests
• Self-manage workload according to project priorities, deadlines, and deliverables
• Help the team achieve sprint goals through independent work and collaboration
• Participate in code reviews
• Support code deployments
• Create and modernize product solutions for prescription, health, and medical record ordering products
• Contribute across the full software stack, including front-end applications, BFF APIs, service integrations, AWS infrastructure, and DevOps