MS Companies

International Online Project Manager

MS Companies
Posted 10/21/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex online marketplace and direct-to-consumer projects, with a strong focus on delivering measurable results through data-driven insights and effective stakeholder management. Capable of building strategic partnerships and enhancing digital capabilities to drive international growth.

Highest-signal resume keywords
Online Marketplace Project LeadershipDirect-To-Consumer Strategy DevelopmentCross-Functional Team CollaborationCommercial Agreement DevelopmentCustomer Journey Optimization

About the role

Key responsibilities & impact
  • Lead identification and delivery of new international online growth opportunities
  • Build a pipeline of strategic initiatives supporting M&S’ marketplace and direct-to-consumer ambitions
  • Drive end-to-end delivery of complex digital and commercial projects from concept and business case development through launch, optimisation and performance tracking
  • Identify, negotiate and secure new marketplace partnerships
  • Develop business cases and commercial agreements for growth across key international markets
  • Collaborate with internal teams and external partners to enhance digital capabilities and improve operational efficiency
  • Deliver a seamless customer experience across international online channels
  • Lead cross-functional teams delivering transformation initiatives
  • Manage risks, influence stakeholders and ensure projects achieve commercial, customer and operational objectives

Requirements

What you’ll need
  • Proven experience leading complex online marketplace and D2C projects from concept through to delivery, managing priorities, risks and dependencies while balancing commercial, customer, trading and operational considerations
  • Experience working across D2C, digital, eCommerce and marketplace environments is required
  • Strong understanding of direct-to-consumer customer journeys, online trading, fulfilment considerations, commercial performance and using data and insights to optimise growth and deliver measurable results
  • Excellent communication, influencing and relationship-building skills
  • Ability to build strong partnerships across multiple functions, especially with Tech teams
  • Technical understanding needed to translate requirements, overcome blockers and keep delivery moving at pace
  • Customer-focused and analytical approach
  • Strong problem-solving skills, persistence, adaptability and resilience
  • Good commercial awareness to support D2C and marketplace growth opportunities and shape clear business cases and informed recommendations for international expansion

Benefits

Comp & perks
  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
  • Competitive holiday allowance with the option to buy more
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project ManagementBusiness Case DevelopmentData AnalysisDigital MarketingECommerce StrategyRisk ManagementPerformance TrackingOperational EfficiencyNegotiation SkillsMarket Expansion
Soft Skills
Excellent CommunicationInfluencing SkillsRelationship BuildingProblem-SolvingAdaptability
Industry Keywords
D2CDigital CommerceMarketplace PartnershipsCustomer ExperienceInternational Markets