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Senior ROI Representative – Health Information Management
Providence
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vaccine management and sales strategies, with a strong focus on improving immunization rates through effective communication and customer engagement. Possesses a solid understanding of CDC recommendations and the ability to analyze metrics for performance assessment.
Highest-signal resume keywords
Vaccine ManagementSales ExperienceCustomer EngagementCommunication SkillsOrganizational Skills
About the role
Key responsibilities & impact- Support customers by providing clinical information, education, and resources on the company’s vaccines
- Provide reimbursement information and support contract adherence to help providers improve immunization rates
- Serve as the primary point of contact for healthcare providers and business professionals within the assigned geography
- Deliver balanced product sales presentations in accordance with product labeling, CDC recommendations, and professional society recommendations
- Provide Vaccine Management with updates on customer needs, feedback, marketplace dynamics, and quality-goal progress
- Maintain professional and healthcare-environment knowledge through self-study, workshops, conferences, and promotional-material review
- Conduct quarterly business reviews and educate customers on maximizing vaccine contract performance
- Assist customers with education and tools such as Vaccine IQ to improve organizational immunization rates
- Monitor business performance against objectives using company-provided tools
- Develop a territory-level business plan focused on improving immunization rates
- Maintain knowledge and certification across the company vaccine portfolio and CDC pediatric and adult immunization schedules
- Act as primary contact for select customer accounts and identify business opportunities
- Coordinate with customer teams to develop account strategies aimed at improving immunization rates
- Travel approximately 25%, varying by candidate location within the geography
- Cover Yakima, Kennewick, Pasco, Richland, Wenatchee, Walla Walla, Moses Lake, Ellensburg, Sunnyside, West Richland, Grandview, Prosser, Washington, and Hermiston, Oregon, plus surrounding areas
Requirements
What you’ll need- Bachelor’s Degree with 0–3 years Sales experience OR a minimum of High School Diploma with at least 4 years of relevant work experience
- Relevant work experience may include professional sales, marketing, military, or healthcare/scientific field experience
- Demonstrated aptitude to excel in current or previous educational or professional roles
- Ability to work independently and within a team environment
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Valid driver’s license
- Ability to convey technical concepts accurately and clearly
- Prior experience in a technical/scientific field or healthcare environment preferred
- Previous sales, account management, consultative, or customer service experience preferred
- Experience developing and executing plans for engaging customers and meeting customer needs preferred
- Understanding of Marketing/Sales and/or Marketing/Sales Support Functions/Operations preferred
- Ability to analyze metrics to assess progress against objectives preferred
- Vaccine experience preferred
- Must reside in or near the assigned territory; ideal residence is within the territory
- No visa sponsorship
Benefits
Comp & perks- Annual bonus and long-term incentive, if applicable
- Medical, dental, vision healthcare and other insurance benefits for employee and family
- Retirement benefits, including 401(k)
- Paid holidays
- Vacation
- Compassionate and sick days
- Remote work arrangement
- No relocation required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PresentationsBusiness PlanningMetric AnalysisContract AdherenceImmunization Knowledge
Soft Skills
Interpersonal SkillsTime ManagementTeam CollaborationIndependent Work
Tools & Technologies
Vaccine IQCompany-Provided Tools
Certifications & Qualifications
Valid Driver's License
Industry Keywords
HealthcareImmunization RatesCDC RecommendationsProfessional Society RecommendationsAccount Management