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Field Service Representative
EPC Power Corp.Posted 10/20/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and repairing electro-mechanical systems, with a strong focus on safety compliance and effective communication with customers and teams. Proficient in using technical knowledge and tools to minimize equipment downtime and support engineering and manufacturing efforts.
Highest-signal resume keywords
Bachelor's Degree In EngineeringTroubleshooting Electro-Mechanical SystemsExperience With AutoCAD ElectricalProficiency In Microsoft SoftwareExperience Commissioning Multi-MW Energy Projects
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Provide maintenance, commissioning, diagnostic troubleshooting, and repair services on customer sites and remotely
- Serve as a technical and administrative representative for on-site and remote customer equipment support
- Ensure customer expectations are met or exceeded
- Carry out on-site activities according to EPC Power recommendations and best practices
- Report and update equipment histories accurately
- Coordinate changes to minimize equipment downtime
- Communicate and report effectively to supervisors and customer representatives
- Solve problems with little to no supervision in a timely manner
- Identify sources of information and technical advice
- Use product knowledge to troubleshoot, repair, and make minor controls adjustments
- Read applicable drawings and technical manuals
- Support Engineering, Sales, and Manufacturing Teams
- Ensure compliance with customer and EPC Power safety policies and procedures
- Attend general safety, toolbox safety meetings, and required safety trainings
- Provide suggestions for safety improvements
- Travel 25%-75%
- Perform other duties and responsibilities within the scope of the position as needed or assigned
Requirements
What you’ll need- Bachelor’s degree in Engineering, Physics, or similar technical field or years of experience troubleshooting/repairing electro-mechanical systems or equipment
- Some energy industry experience preferred, but not required
- Ability to understand and comply with all customer and EPC Power safety policies
- Computer skills, with proficiency in Microsoft software
- Salesforce experience is a plus
- Willing to travel domestically and internationally overnight, as needed, up to 75% of the time (typically 25%)
- Strong problem-solving and troubleshooting skills
- Ability to work well within a team and clearly communicate technical progress and challenges
- Ability to stand, sit, reach with hand and arms, stoop, kneel, crouch and lift/move up to 50 pounds
- Visual and hearing acuity required
- Must possess or be able to obtain a US Passport with 3 months of employment
- Possess a valid driver’s license and an acceptable driving record
- Candidates must be physically able to operate vehicles in a safely manner
- Experience with AutoCAD Electrical
- Familiar with typical commercial and industrial cabinet wiring, documentation, wiring harnesses
- Experience with NI/Labview, Python, MatLab/Simulink, and/or C programming
- Experience with CANBus and Modbus Communication
- Hands on lab skills, prototyping, testing, and cable harness fabrication
- Familiar with typical lab equipment including oscilloscopes, multimeters, soldering stations, signal generators, DAQ
- Experience commissioning multi-MW energy projects
- Experience with typical commercial and industrial electrical power (480Vac, 3p)
Benefits
Comp & perks- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairing Electro-Mechanical SystemsAutoCAD ElectricalNI/LabviewPythonMatLab/SimulinkC ProgrammingCANBus CommunicationModbus CommunicationCable Harness Fabrication
Soft Skills
Problem-SolvingEffective CommunicationTeam Collaboration
Tools & Technologies
OscilloscopesMultimetersSoldering StationsSignal GeneratorsDAQ
Certifications & Qualifications
US PassportValid Driver's License
Industry Keywords
Energy Industry ExperienceSafety Policies ComplianceCommercial And Industrial Electrical Power480Vac3p