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The J.M. Smucker Co.
Posted: 10/20/2026ERPOracleOracle ERP
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The J.M. Smucker Co.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end Payables and Payment Services operations, including invoice processing and compliance activities. Proficient in maintaining accurate documentation and resolving payment inquiries while delivering exceptional customer service.
Highest-signal resume keywords
Invoice ProcessingPayment ComplianceOracle ERP SolutionAttention To DetailCustomer Service
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support end-to-end Payables and Payment Services operations, including invoice processing, payments, and issue resolution across ACH, check, wire, virtual card, and supply chain financing
- Act as a primary contact for internal partners and suppliers, researching and resolving payables and payment inquiries
- Support payment compliance activities such as positive pay, fraud prevention, duplicate payment review, and adherence to payment terms and policies
- Maintain accurate documentation and tracking of payment issues to support audits, reporting, and continuous improvement
- Stay current on departmental initiatives, policy updates, and system changes
- Process invoices daily in third-party systems with a high degree of accuracy
- Route invoices for approval and ensure timely payment processing
- Partner with internal teams and suppliers to proactively resolve invoice issues
- Follow up quickly on requests to ensure on-time payments, maximize discounts, and prevent late fees
- Respond to vendor inquiries regarding payment status
- Build a strong understanding of the purchase-to-pay process at both a high level and transactional level
Requirements
What you’ll need- High School diploma
- Strong computer skills with a working knowledge of MS Suite and Oracle ERP solution
- Strong interpersonal, verbal and written communication skills
- Dedicated to delivering exceptional customer service
- Strong attention to detail with a high degree of accuracy
- Ability to prioritize and adjust to changing deadlines
Benefits
Comp & perks- Hybrid work arrangement with 30% in-office expectation
- Support for employees' physical, emotional, and financial needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoice ProcessingPayment ProcessingIssue ResolutionDocumentation MaintenancePositive PayFraud PreventionDuplicate Payment ReviewACH PaymentsWire TransfersVirtual Card Payments
Soft Skills
Interpersonal SkillsVerbal CommunicationWritten CommunicationCustomer Service OrientationAbility To Prioritize
Tools & Technologies
MS SuiteOracle ERP Solution
Industry Keywords
Purchase-To-Pay ProcessPayment TermsAudit SupportContinuous ImprovementVendor Inquiries