Musco Lighting

Outside Sales

• Develop assigned territory through customer outreach, prospecting, product education, and relationship management to drive new business growth and sales revenue
• Represent Musco Videoboards and MuscoMAX through field demonstrations, regional events, customer visits, and industry engagement
• Own and advance rental and sales opportunities from initial contact through proposal follow-up, customer communication, and deal closure
• Coordinate field activity, product delivery, training, and demonstration readiness
• Maintain accurate territory, equipment, and customer activity information through planning, documentation, reporting, and communication with internal teams
• Operate company vehicle, trailer, and demonstration equipment in accordance with safety, DOT, and company requirements
• Support additional responsibilities aligned with the role’s purpose, business needs, and demonstrated training and competencies

Field Sales Representative

Human Resources

• Partner with business leaders to translate organizational goals and priorities into people strategies
• Lead workforce planning, assessing current and future workforce needs and risks
• Identify talent and capability gaps and develop headcount, staffing, succession, and talent plans
• Coach and advise leaders on communication, decision-making, accountability, feedback, team member development, and organizational performance
• Address team member relations concerns, performance issues, and workplace complaints objectively and in accordance with policies and applicable laws
• Document outcomes and communicate them to appropriate leaders
• Partner across HR functions to align programs, services, and support throughout the team member lifecycle
• Provide guidance on the Team Manual, employment practices, and applicable laws
• Support the development, communication, implementation, and adoption of new or complex policies
• Guide organizational change by preparing leaders, supporting communication, addressing team member impacts, and promoting effective implementation
• Use HR data and workforce insights to evaluate people strategies, identify trends, and support evidence-based decisions
• Translate findings into process improvements that strengthen organizational performance and team member and leader experience

Human Resources Business Partner

Sales

• Cultivate strong relationships with key contractors, specifiers, end-users, and distribution partners in the sports lighting and electrical marketplace
• Assess customers' lighting needs and recommend products and services accordingly
• Present products and services through sales presentations, meetings, field visits, and trade shows
• Prepare budget estimates and proposals using pricing tools
• Identify and engage key decision makers to enhance Musco's position on projects
• Conduct new business development calls with new and existing customers
• Develop the market through proactive contact and project creation
• Collaborate with cross-functional teams to analyze projects from sales, business, and engineering perspectives
• Negotiate prices and agreements, including credit terms and collection
• Participate in field work, including measuring and assessing fields, confirming pole locations, assisting with installations, night light level tests, troubleshooting, and warranty inspections
• Maintain accurate and up-to-date project information and documentation in the sales database
• Communicate regularly with Sales Coordinators to address territory needs and concerns and allocate resources effectively
• Participate in corporate meetings and calls as necessary

Sales Representative

Technician

• Perform maintenance, repair, and inspection of equipment and Musco warranty products
• Complete warranty repairs on lighting projects using ladders, aerial lifts, and light-pole or tower climbing
• Coordinate project time frames with customers, vendors, equipment, and personnel resources
• Communicate daily work duties and schedules with the Warranty Hub Manager
• Safely operate and inspect Musco aerial equipment daily, weekly, and monthly
• Provide detailed written field reports and complete required paperwork within one week
• Package and ship RMA-related Musco parts for evaluation and testing
• Lead crews and coordinate vendor and customer issues on assigned projects
• Drive and operate Musco equipment on service projects
• Make daily expense-related financial decisions
• Perform other assigned duties

Regional Hub Technician

• Perform maintenance, repair, and inspection of equipment and Musco warranty products
• Perform warranty repairs on lighting projects using ladders, aerial lifts, and by climbing light poles or towers
• Coordinate project time frames with customers, vendors, equipment, and personnel resources
• Communicate daily work duties and schedules with the Warranty Hub Manager
• Safely operate and inspect Musco aerial equipment daily, weekly, and monthly
• Provide detailed written field reports and complete required paperwork within one week
• Package and ship RMA-related Musco part returns for evaluation and testing
• Provide crew leadership and coordinate project issues with vendors and customers when assigned Project Management responsibility
• Drive and operate Musco equipment on service projects
• Make daily expense-related financial decisions
• Perform other duties as assigned

• Execute and manage the sales plan for a defined territory or project type to meet or exceed sales and profitability goals
• Assist in developing new market areas within the territory
• Work closely with Sales Management on territory and project strategy
• Develop communication networks and relationships with T&I customers, contractors, specifiers, and end-users
• Generate new sales and project creation to accomplish individual, department, and team goals
• Assess customers' lighting needs and determine suitable Musco products and services
• Maintain accurate and up-to-date project information and documentation in the sales database
• Prepare quotes or budget estimates using pricing tools
• Negotiate prices and agreements, including credit terms and collection
• Identify key relationships and decision makers to maximize Musco's position on projects
• Present Musco's products and services through sales presentations, meetings, field visits, and trade shows
• Participate in weekly updates of current projects and interface with technical staff on design, production, and installation
• Provide weekly and quarterly reports to Sales Management
• Communicate regularly with Sales Management and Coordinator regarding territory needs, concerns, and resource allocation
• Participate in corporate meetings and conference calls as necessary

Sales Representative – Transportation & Infrastructure

• Engage in a structured learning program covering market dynamics, Musco's products, and sales strategy
• Participate in customer meetings and internal training sessions
• Learn to qualify projects and understand customer needs
• Conduct outreach initiatives, including cold calling and networking, under guidance
• Assist in developing educational strategies for various customer segments
• Learn to present and advocate for Musco's products and services by shadowing experienced sales personnel
• Collaborate with the internal team to support customer needs and contribute to team initiatives
• Conduct market research on factors influencing sales and product success
• Support Sales Management in strategic planning and operational tasks
• Participate in tradeshows and conferences and assist with promotional activities and market engagement
• Prepare for progression to a Sales Representative role through effective sales strategies and customer engagement techniques

Sales Representative – Trainee

• Perform maintenance, repair, and inspection of equipment and Musco warranty products
• Perform warranty repairs on lighting projects using ladders, aerial lifts, and climbing equipment
• Coordinate project time frames with customers, vendors, equipment, and personnel resources
• Maintain daily communication with the Warranty Hub Manager regarding duties and schedules
• Safely operate and inspect Musco aerial equipment daily, weekly, and monthly
• Provide detailed written field reports and complete required paperwork within one week
• Package and ship RMA-related Musco part returns for evaluation and testing
• Provide crew leadership and coordinate issues with vendors and customers on assigned projects
• Drive and operate Musco equipment on service projects
• Make daily expense-related financial decisions
• Perform other duties as assigned

• Perform maintenance, repair, and inspection of equipment and Musco warranty products
• Complete warranty repairs on lighting projects
• Work from ladders, aerial lifts, and light poles or towers
• Coordinate project time frames with customers, vendors, equipment, and personnel resources
• Maintain daily communication with the Warranty Hub Manager regarding duties and schedules
• Safely operate and inspect Musco aerial equipment daily, weekly, and monthly
• Provide detailed written field reports and complete required paperwork within one week
• Package and ship RMA-related Musco part returns for evaluation and testing
• Provide leadership to crews and coordinate issues with vendors and customers on assigned projects
• Drive and operate Musco equipment on service projects
• Make daily expense-related financial decisions
• Perform other duties as assigned

• Perform maintenance, repair, and inspection of equipment and Musco warranty products
• Complete warranty repairs on lighting projects using ladders, aerial lifts, and climbing equipment
• Coordinate project schedules with customers, vendors, equipment, and personnel resources
• Communicate daily work duties and schedules with the Warranty Hub Manager
• Safely operate and inspect Musco aerial equipment
• Provide detailed written field reports and complete required paperwork
• Package and ship RMA-related Musco part returns for evaluation and testing
• Provide leadership to crews and coordinate project issues with vendors and customers
• Drive and operate Musco equipment on service projects
• Make daily expense-related financial decisions
• Perform other duties as assigned

Engineer

• Engage directly with clients to understand their creative and technical vision
• Translate client requirements into tailored lighting solutions
• Oversee lighting programming and engineering for entertainment lighting systems
• Develop and implement control interfaces, lighting effects, and user interfaces
• Provide technical support for servicing and maintenance of theatrical lighting fixtures, lasers, and specialized entertainment technologies
• Ensure equipment is calibrated, tested, and functioning at peak performance for live events
• Troubleshoot complex technical issues and resolve discrepancies
• Use 3D modeling and pre-visualization software to create lighting simulations
• Develop pre-visualization renderings for client review before deployment
• Work with the sales team to produce rendered content and light show demonstrations
• Maintain up-to-date project documentation covering technical details, configurations, and modifications
• Undertake additional technical or project-based responsibilities as assigned
• Perform other duties as assigned
• Work some off hours due to different time zones

Entertainment Lighting Engineer

• Perform maintenance, repair, and inspection of equipment and Musco warranty products
• Complete warranty repairs on lighting projects using ladders, aerial lifts, and light-pole or tower climbing
• Coordinate project time frames with customers, vendors, equipment, and personnel resources
• Maintain daily communication with the Warranty Hub Manager regarding duties and schedules
• Safely operate and inspect Musco aerial equipment assigned to the regional hub
• Provide detailed written field reports and complete required paperwork within one week
• Package and ship RMA-related Musco part returns for evaluation and testing
• Provide crew leadership and coordinate issues with vendors and customers on assigned projects
• Drive and operate Musco equipment on service projects
• Make daily expense-related financial decisions
• Perform other duties as assigned

• Develop strong communication networks and relationships with key contractors, specifiers, and end-users in the marketplace
• Assess customers' lighting needs and determine suitable Musco products and services
• Present Musco products and services using sales presentations, meetings, field visits, and trade shows
• Prepare budget estimates for customers' lighting needs using pricing tools
• Identify key relationships and decision makers to maximize Musco's position on projects
• Analyze projects from sales, business, and engineering perspectives in a team environment
• Negotiate prices and agreements, including credit terms and collection
• Participate in field work, including measuring and assessing fields, confirming pole locations, assisting at installations, night light tests, troubleshooting, and warranty inspections
• Maintain accurate and current project information and documentation in the sales database
• Communicate regularly with the Regional Sales Coordinator regarding territory needs, concerns, and resource allocation
• Participate in corporate meetings and conference calls as necessary
• Make new business development calls to new and existing customers

• Perform maintenance, repair, and inspection of equipment and Musco warranty products
• Perform warranty repairs on lighting projects using ladders, aerial lifts, and light poles or towers
• Coordinate project time frames with customers, vendors, equipment, and personnel resources
• Maintain communication with the Warranty Hub Manager regarding daily duties and schedules
• Safely operate and inspect Musco aerial equipment daily, weekly, and monthly
• Provide detailed written field reports and complete required paperwork within one week
• Package and ship RMA-related Musco part returns for evaluation and testing
• Provide leadership to crews and coordinate issues with vendors and customers on assigned projects
• Drive and operate Musco equipment on service projects
• Make daily expense-related financial decisions
• Perform other duties as assigned

Learning and Development

• Collaborate with stakeholders and subject matter experts to assess learning needs
• Develop formal and informal learning solutions and materials for Musco team members worldwide
• Apply adult learning methodology and cognitive science best practices
• Apply training techniques and strategies to support on-the-job application and retention
• Evaluate and improve existing training materials
• Create supporting media and materials, including audio, video, simulations, job aids, role plays, and games
• Maintain and use assessment tools and metrics to measure training results
• Organize digital materials for efficient collaboration and ease of use
• Pursue continuous personal and professional development
• Conduct instructional and vendor research as needed
• May facilitate delivery of training solutions

Field Sales Representative

Human Resources Business Partner

Sales Representative

Regional Hub Technician

Regional Hub Technician

Sales Representative – Transportation & Infrastructure

Sales Representative – Trainee

Regional Hub Technician

Regional Hub Technician

Regional Hub Technician

Entertainment Lighting Engineer

Regional Hub Technician

Sales Representative

Regional Hub Technician

Instructional Designer