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Senior Business Intelligence Analyst – Debit Card Operations
Navy Federal Credit UnionCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced capabilities in data analysis, business intelligence, and reporting, with a strong focus on translating complex data into actionable insights and executive-ready presentations. Proficient in statistical methods, data manipulation, and fostering collaboration across operational and analytical teams.
Highest-signal resume keywords
Data AnalysisBusiness IntelligenceStatistical MethodsPythonSQL
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as an embedded analytical and strategic partner to operational leadership
- Collect, integrate, clean, validate, and analyze structured and unstructured data from multiple sources
- Identify and interpret trends, patterns, drivers, and root causes
- Develop and manage advanced reporting, dashboards, visualizations, and business intelligence solutions
- Build forecasts, scenarios, cost-benefit analyses, capacity models, and performance models
- Partner with operational leaders and subject matter experts to frame business questions and define analytical approaches
- Translate complex analysis into business narratives, executive-ready presentations, and recommendations
- Present findings, facilitate discussions, and respond to stakeholder questions
- Produce performance reporting highlighting KPIs, opportunities, risks, and root causes
- Provide rapid analytical and problem-solving support for ad hoc needs
- Research internal and external information, practices, and emerging trends
- Create specifications and requirements for reports, analyses, data solutions, and BI products
- Improve, automate, or scale analytical processes and reporting capabilities
- Build relationships across operations, analytics, technology, and partner areas
- Lead small projects, analytical workstreams, and operational initiatives from problem definition through stakeholder communication
Requirements
What you’ll need- 5+ years of experience in data analysis, business intelligence, reporting, operational analytics, or related work
- Advanced skill using business intelligence applications and/or cloud services, and CRM exposure
- Advanced skill applying statistical methods, mathematical techniques, forecasting, scenario modeling, and cost-benefit analysis
- Advanced skill in complex data manipulation, integration, cleaning, and validation across multiple tables and data sources
- Skill using Python, R, and/or SQL
- Advanced problem-solving and research skills
- Advanced written and verbal communication skills
- Skill developing and delivering executive-ready presentations using data visualization, design, business context, and concise storytelling
- Strong interpersonal and facilitation skills
- Ability to independently manage multiple priorities
- Must be authorized to work in the United States without current or future sponsorship
- Bachelor's degree in a related field is desired, or equivalent combination of education, training, and experience
- Knowledge of debit card operations, including consumer disputes, reconciliation, servicing, controls, systems, and key performance drivers is desired
- Experience partnering with operational leaders in a fast-paced, high-volume environment is desired
- Experience with forecasting methodologies, query languages, process improvement, and synthesis of large datasets is desired
- Experience supporting executive or senior-leader decision-making is desired
- Versatility across analytics, reporting, operational problem-solving, and project support is desired
Benefits
Comp & perks- Highly competitive pay
- Generous benefits and perks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManipulationForecastingScenario ModelingCost-Benefit AnalysisData CleaningData ValidationAdvanced ReportingDashboardsPerformance ModelsBusiness Narratives
Soft Skills
Problem-SolvingCommunicationInterpersonal SkillsFacilitationTime Management
Tools & Technologies
Business Intelligence ApplicationsCloud ServicesCRM Systems
Industry Keywords
Debit Card OperationsConsumer DisputesReconciliationOperational AnalyticsKey Performance Drivers