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Our Future Health UKCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading recruitment operations, managing supplier performance, and implementing effective recruitment strategies while ensuring compliance with Good Clinical Practice (GCP) and relevant regulations. Proven ability to analyze data for continuous improvement and manage operational risks in a complex clinical research environment.
Highest-signal resume keywords
Operational OversightSupplier Performance ManagementGood Clinical Practice (GCP)Stakeholder ManagementLine Management
About the role
Key responsibilities & impact- Lead operational oversight of recruitment suppliers and recruitment activity delivery
- Help develop the recruitment strategy and turn priorities into operational plans
- Manage supplier performance against contracts, KPIs, service levels, quality standards, budgets and delivery targets
- Build supplier relationships, address performance concerns, resolve issues and escalate when needed
- Use recruitment and supplier data to inform decisions and identify improvements and future requirements
- Lead continuous improvement across recruitment routes
- Plan recruitment operations while balancing clinical, financial, quality and programme priorities
- Contribute to designing and implementing new recruitment pathways
- Lead and contribute to recruitment workstreams
- Chair supplier and stakeholder meetings and support governance and decision-making
- Identify and manage operational risks, dependencies and contingencies
- Line manage and develop Programme Operations Managers
- Collaborate across Our Future Health to support wider programme objectives
Requirements
What you’ll need- Experience leading clinical research or programme operations and delivering against clear operational objectives
- Experience making complex recruitment pathways work in practice
- Experience managing participant recruitment through external suppliers
- Strong knowledge of Good Clinical Practice (GCP), the UK clinical research environment and relevant regulations
- Epidemiological background and understanding of the connection between research design, cohort needs and operational delivery
- Experience managing external suppliers or partners, including performance management, negotiation, issue resolution and escalation
- Strong grasp of complex contracts and experience contributing to contract discussions
- Experience managing targets, KPIs, service levels, budgets and performance data
- Experience of operational risk management, including identifying, assessing and mitigating risks and planning contingencies
- Proven line management experience, including setting priorities, managing performance and developing team members
- Strong stakeholder management and influencing skills with senior colleagues and external partners
- Excellent analytical, numerical and critical thinking skills
- Careful attention to detail
- Sound judgement and ability to manage competing priorities in a complex, changing programme
- Strong organisation and time management skills
- Ability to build effective teamwork, motivate colleagues and resolve conflict
- Proactive, collaborative approach and ability to lead through change
- Postgraduate qualification in clinical research or a related discipline, or equivalent relevant experience
Benefits
Comp & perks- Salary from £65,000
- Generous Pension Scheme with employer contributions of up to 12%
- 30 days holiday plus bank holidays
- Flexible bank holiday usage
- Enhanced parental leave
- Cycle to Work Scheme with 25–39% savings
- Home & Tech Savings with up to 8% off IKEA and Currys products through salary sacrifice
- £1,000 Employee Referral Bonus
- Mental Health First Aiders
- 24/7 online GP services
- Employee Assistance Programme for employees and family
- Central London office
- Flexible and remote working arrangements
- Reasonable adjustments support for candidates with disabilities, neurodiversity, or long-term health conditions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Recruitment Strategy DevelopmentPerformance ManagementContract NegotiationOperational Risk ManagementData AnalysisKPI ManagementBudget ManagementClinical Research OperationsEpidemiological UnderstandingRecruitment Pathway Design
Soft Skills
Analytical SkillsAttention to DetailTime ManagementTeamworkConflict Resolution
Certifications & Qualifications
Postgraduate Qualification in Clinical Research
Industry Keywords
Clinical ResearchGood Clinical Practice (GCP)UK Clinical Research EnvironmentOperational ObjectivesSupplier Relationships