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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in organizational change management and technology adoption, particularly with Microsoft Copilot and Cowork. Proficient in developing training materials, facilitating workshops, and measuring adoption success through data analysis.
Highest-signal resume keywords
Organizational Change ManagementMicrosoft Copilot ExperienceTraining DevelopmentStakeholder EngagementProsci Certification
About the role
Key responsibilities & impact- Support change management activities for Microsoft technology projects
- Conduct stakeholder, readiness, and change impact assessments and turn findings into actionable change plans
- Build and execute communication, training, sponsor engagement, and reinforcement plans
- Identify resistance and adoption risks and help clients address them proactively
- Help clients adopt Microsoft Copilot, Cowork, and AI-enabled ways of working
- Translate technical capabilities into practical business value and role-based use cases
- Support champion networks and AI literacy efforts
- Define adoption success measures and use usage data and user feedback to adjust the approach and show results
- Develop user guides, FAQs, training content, and adoption playbooks
- Facilitate workshops, training sessions, office hours, and stakeholder discussions
- Collaborate with project managers, technical consultants, solution architects, and client teams
- Contribute to Quisitive's change management tools, methods, and best practices
Requirements
What you’ll need- 3+ years of experience in organizational change management, technology adoption, training, communications, or consulting
- Experience with Copilot and/or Cowork change management required
- Experience supporting technology implementation projects in a client-facing environment
- Familiarity with Microsoft 365, Teams, SharePoint, Power Platform, Purview, or similar technologies
- Understanding of change management principles and frameworks such as ADKAR or Prosci
- Strong written communication, presentation, facilitation, and active listening skills
- Ability to stay organized, manage multiple priorities, and work independently as part of a delivery team
- Willingness to travel as needed for client engagements
- Experience supporting Microsoft Copilot, Cowork, or other AI adoption initiatives
- Experience building champion programs or measuring adoption with usage data and surveys
- Prior consulting or professional services experience
- Prosci certification or other change management credentials
- Experience creating communications, training, and user enablement materials
- Awareness of responsible AI, security, data privacy, and governance considerations
Benefits
Comp & perks- Remote work arrangement
- Some travel required for client engagements
- Professional development through exposure to Microsoft cloud, AI, and business application projects
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Impact AssessmentAdoption Success MeasuresUser Guide DevelopmentTraining Content CreationAI Adoption Initiatives
Soft Skills
Strong Written CommunicationPresentation SkillsFacilitation SkillsActive ListeningOrganizational Skills
Tools & Technologies
Microsoft 365Microsoft TeamsSharePointPower PlatformMicrosoft Purview
Certifications & Qualifications
Prosci Certification
Industry Keywords
Change Management PrinciplesADKAR FrameworkChampion ProgramsClient-Facing EnvironmentResponsible AI