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Project Manager III
Rackspace TechnologyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project and programme management within healthcare environments, including risk assessment and stakeholder coordination. Proficient in managing governance documents and reporting metrics to support operational readiness and decision-making processes.
Highest-signal resume keywords
Project ManagementStakeholder ManagementRisk Assessment/ManagementHealthcare IT ExperienceJira Software
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Maintain the Findings & Assurance Register, including logging findings, assigning owners and due dates, and flagging escalation risks
- Track Deal Gate submissions against the five-working-day SLA and maintain decision records and evidence packs
- Compile DAO Scorecard data and reporting metrics
- Manage scheduling, agendas, action logs, and follow-up tracking for assurance and mobilisation forums
- Support Operational Readiness Review administration and collate evidence ahead of go-live decisions
- Assess and manage variances against register due dates and Deal Gate SLA windows, escalating risks and patient-safety implications
- Maintain version control and distribution of governance documents and DAO artefacts
- Coordinate stakeholders across EDE, Account Owners, and Service Delivery Managers
- Onboard new findings from healthcare accounts into the register
- Produce reporting packs for Healthcare Vertical leadership and Account Executive Assurance sessions
- Provide work direction to supporting coordination staff and foster knowledge exchange within the DAO operations team
Requirements
What you’ll need- High School Diploma or regional equivalent required
- Bachelor's Degree required; additional relevant experience may substitute degree requirement at the manager's discretion
- CAPM or PMP preferred
- ITIL Foundation a plus
- 5-7 years of experience in project or programme management required
- Demonstrable experience working within or supporting healthcare accounts or healthcare IT environments required
- Intermediate knowledge of the project and delivery lifecycle
- Intermediate knowledge of Rackspace's Healthcare Vertical objectives and strategy, including the Healthcare Delivery Assurance Office operating model
- Working knowledge of healthcare delivery environments, including clinical workflow, PHI or regulatory scope
- Basic to intermediate knowledge of healthcare terminology and risk categories, including HIPAA, PHI and EHR platforms such as Epic and Cerner
- Skills in project management, delivery management, risk assessment/management, stakeholder management, process improvement, business analytics, presentation building, and Jira Software
- Schedule flexibility to work a weekend day regularly and holidays as required for 24/7 operations and align with US Healthcare Vertical working hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementDelivery ManagementRisk AssessmentBusiness AnalyticsProcess ImprovementPresentation BuildingIntermediate Knowledge of Project LifecycleIntermediate Knowledge of Healthcare TerminologyVersion ControlDecision Records Management
Soft Skills
CoordinationKnowledge ExchangeSchedulingAction TrackingFlexibility
Tools & Technologies
Jira SoftwareEpicCerner
Certifications & Qualifications
CAPMPMPITIL Foundation
Industry Keywords
Healthcare AccountsHealthcare Delivery AssurancePHIEHRClinical WorkflowRegulatory ScopeDeal GateSLADAO ScorecardOperational Readiness Review