Customer Success Manager jobs in United States
Explore 1,148 matching jobs.
Customer Success Manager
RELX
Posted: 10/21/2026Digital Customer Success Manager, AI & Automation
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Customer Success Manager
Rewst
Posted: 10/21/2026Client Success Consultant
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Chainguard
Posted: 10/21/2026Cyber Security
Customer Success Manager, Commercial
Chainguard
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Client Success Analyst, Senior
KOR Financial
Posted: 10/21/2026SQL
Client Success Manager – Director
KOR Financial
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Senior Customer Success Manager – Non-Qualified Defined Contribution
Alight Solutions
Posted: 10/21/2026Customer Success Manager
Moxe
Posted: 10/21/2026Customer Success Manager
Salesforce
Posted: 10/21/2026Cloud
CRM Administrator
Sweed POS
Posted: 10/21/2026Customer Success Specialist
PracticeTek
Posted: 10/21/2026Head of Customer Success
FLOWX.AI
Posted: 10/21/2026Customer Success Manager
Vatica Health
Posted: 10/21/2026Director of Customer Success
Vatica Health
Posted: 10/21/2026VP of Customer Success
Vouched
Posted: 10/21/2026Customer Success Manager
Optivate
Posted: 10/21/2026Customer Success Director
DISQO
Posted: 10/21/2026Senior Customer Success Manager – Government
Propelus
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced consultative skills and strong client service orientation, leveraging in-depth knowledge of LexisNexis Risk Solutions products to enhance client experience and drive continuous improvement. Excels in communication, project management, and analytical problem-solving to address complex business challenges.
Highest-signal resume keywords
Client-Facing ExperienceAdvanced Consultative SkillsProject Management SkillsAnalytical Problem-Solving SkillsStrong Communication Skills
About the role
Key responsibilities & impact- Engage with clients post-implementation to address product performance inquiries and ensure ROI is met
- Optimize client contacts to assess additional needs and uncover sales opportunities
- Prepare client correspondence and communicate regularly, both proactively and on demand
- Resolve service delivery or quality issues, working with internal teams and escalating as needed
- Collaborate with product teams to enhance client experience and serve as a subject matter expert on solution trends and performance
- Identify and drive enhancements to production through continuous improvement and analysis
- Demonstrate in-depth knowledge of three or more LexisNexis Risk Solutions products
Requirements
What you’ll need- 3–5 years of industry experience, with at least 3 years in client-facing roles preferred
- Advanced consultative skills, including active listening and collaboration
- Strong client service orientation, using data quality concepts and tools to resolve issues
- Innovative mindset with a willingness to try new approaches to problem solving
- Strong organizational and project management skills
- Advanced oral and written communication skills; ability to present technical concepts to diverse audiences
- Advanced analytical and problem-solving skills for complex business challenges
- Ability to build relationships and collaborate with internal and external clients
- Results-oriented with strong time management and multitasking abilities
- Self-motivated, able to prioritize and handle multiple requests concurrently
- Team player with the ability to solicit input, deal with conflict, and work well under pressure
- Positive attitude, sense of purpose, drive, motivation, coachability, competitiveness, curiosity, accountability, and integrity
Benefits
Comp & perks- Country specific benefits
- Accommodation or adjustment support during the hiring process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Active ListeningCollaborationOrganizational SkillsTime ManagementMultitaskingRelationship BuildingConflict ResolutionSelf-MotivationTeam Player
Tools & Technologies
Data Quality ConceptsLexisNexis Risk Solutions Products
Industry Keywords
Client EngagementService DeliveryContinuous ImprovementSales OpportunitiesProduct Performance
