Robots & Pencils

Delivery Manager

Robots & Pencils
Posted 10/20/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $130,000 - $165,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading cross-functional project delivery, utilizing agile methodologies such as Scrum and Kanban, while effectively managing client relationships and communication. Proficient in leveraging AI tools for planning and reporting, with a strong focus on continuous improvement and team mentorship.

Highest-signal resume keywords
Agile Delivery PracticesClient-Facing CommunicationDelivery Tooling ExperienceTeam Leadership Across LocationsAI Tools Usage

Tech Stack

Tools & technologies
AzureCloud

About the role

Key responsibilities & impact
  • Lead end-to-end delivery of cross-functional projects, ensuring alignment across scope, budget, timeline, and quality
  • Facilitate sprint planning, backlog refinement, and delivery execution across one or more cross-functional teams
  • Manage releases, production readiness, and transitions into operations and maintenance models
  • Identify and proactively manage dependencies, risks, scope changes, and escalations
  • Define, track, and report delivery KPIs to guide decisions and delivery tradeoffs
  • Support QA and UAT efforts and ensure outcomes meet agreed acceptance criteria
  • Use AI tools such as Claude for delivery planning, reporting, and stakeholder communications
  • Serve as the primary delivery contact for clients and build trusted relationships
  • Lead stakeholder working sessions and delivery forums
  • Communicate progress, risks, and tradeoffs to executive and non-technical audiences
  • Support Senior Delivery Managers and Client Partners in identifying opportunities to expand engagement value
  • Lead delivery teams across onshore and offshore locations
  • Mentor delivery coordinators and project team members
  • Foster transparency, continuous improvement, and high performance across engagements
  • Improve delivery practices, tools, and frameworks across engagements
  • Participate in project-team interviews and contribute to hiring decisions

Requirements

What you’ll need
  • 3+ years of experience in software delivery, technical project management, or engineering leadership
  • Strong understanding of agile delivery practices, such as Scrum and Kanban
  • Experience managing distributed teams across onshore and offshore locations
  • Ability to deliver multi-platform digital systems in agile environments
  • Strong client-facing communication and relationship management skills
  • Experience with delivery tooling such as Jira, Confluence, GitHub, Azure DevOps, and CI/CD pipelines
  • Familiarity with cloud-native architectures and AI-enabled platforms
  • Demonstrable usage of AI tools to enhance delivery planning, reporting, and documentation, such as Claude
  • Scrum Master or equivalent certification preferred
  • Experience in regulated environments is a plus
  • Vertical depth in Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing
  • Experience delivering agentic, AI co-worker, or applied-AI initiatives in enterprise
  • Prior career experience in client-facing roles such as engagement management, consulting, or account management
  • Regular travel
  • Successful completion of a background check may be required

Benefits

Comp & perks
  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) for eligible employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software DeliveryTechnical Project ManagementAgile MethodologiesMulti-Platform Digital SystemsDelivery KPIs TrackingRisk ManagementQuality AssuranceUAT SupportCloud-Native ArchitecturesAI-Enabled Platforms
Soft Skills
Relationship ManagementMentoringFacilitationTransparencyContinuous Improvement
Tools & Technologies
JiraConfluenceGitHubAzure DevOpsCI/CD PipelinesClaude
Certifications & Qualifications
Scrum Master Certification
Industry Keywords
Consumer ProductsRetailEducationEnergyFinancial ServicesHealthcareManufacturingRegulated Environments