SAIC

Administration

• Design, implement, and test data governance and compliance policies, including data classification, labeling, and DLP policies.
• Monitor and optimize policies to align with regulatory requirements.
• Deploy and configure Microsoft Purview and integrated Microsoft 365 services.
• Administer and manage role groups, custom roles, and permissions within the Purview portal.
• Protect sensitive data from internal and external threats.
• Implement information protection and insider risk management solutions.
• Respond to data protection incidents and participate in security investigations.
• Manage and support eDiscovery workflows, including data collection, search, and export.
• Collaborate with data architects, analysts, IT, security teams, and business application owners.
• Provide training and support to users on data protection tools and policies.
• Monitor Purview service performance and troubleshoot issues.
• Conduct regular audits and assessments of data governance practices.

Microsoft Purview Administrator

Procurement

• Apply mechanical engineering, manufacturing-process, and procurement knowledge to sourcing decisions, SOW development, RFP preparation, and supplier proposal evaluations for build-to-print and prototype DoD assemblies
• Read and interpret technical drawings, GD&T, engineering notes, and Technical Data Packages (TDPs)
• Assess supplier approaches for technical feasibility and cost effectiveness
• Work with program engineers and designers to write Subcontractor Statements of Work and assist Procurement Buyers/SCAs with RFPs and bid packages
• Review supplier proposals and provide technical input for source selection
• Compile and analyze statistical data to assess purchasing feasibility and establish price objectives
• Support supplier negotiations by analyzing manufacturing processes, production costs, and lowest-cost options consistent with quality, reliability, and schedule
• Track price trends and manufacturing process information to support program budgets and schedules
• Monitor supplier performance, identify risks, and develop mitigation plans
• Evaluate supplier capacity and production risks
• Travel to supplier facilities for vendor evaluations and manufacturing process assessments
• Collaborate with Supplier Quality Engineers and procurement teams to resolve supplier performance issues and represent the organization on difficult technical issues
• Follow up on orders, verify delivery, approve payment, and maintain procurement records
• Partner with Procurement Buyers/SCAs to ensure purchase orders reflect technical requirements and program objectives
• Serve as technical liaison between engineering, procurement, and logistics teams
• Use ERP systems, preferably Costpoint, to manage procurement transactions, track open orders, and maintain program data

Senior Mechanical Procurement Engineer

Business Analyst

• Bridge enterprise stakeholders and the technical development team
• Lead project intake and extract complex technical requirements
• Translate business needs into actionable user stories using ServiceNow
• Build and maintain trusted relationships with enterprise customers and stakeholders
• Own and prioritize the product backlog within ServiceNow
• Lead backlog refinement sessions
• Provide PM support and perform Scrum Master duties as assigned
• Ensure accurate task, story status, and effort tracking on the Agile board
• Remove delivery blockers and maintain delivery velocity
• Mentor and coach business analysts
• Lead discovery sessions and define scope for new modules and capabilities
• Author user stories, acceptance criteria, and product backlogs in ServiceNow
• Create and manage formal Change Requests within ServiceNow
• Lead end-to-end User Acceptance Testing and secure formal sign-off
• Partner with ServiceNow developers throughout the Agile SDLC
• Ensure alignment with FAA digital governance and enterprise architecture frameworks
• Author and maintain technical documentation, process maps, user guides, and operational integration plans
• Recommend, update, and document process improvements

ServiceNow Business Analyst

SDET

• Support the US Space Force and Space Systems Command in operational maintenance and sustainment of ground-based radars
• Develop and execute system test solutions in accordance with engineering documentation
• Ensure test plans and methodologies meet system needs and are accurate, comprehensive, consistent, and complete
• Participate in, prepare, and execute subsystem- and enterprise-level test plans and procedures
• Support system- and element-level test planning and test readiness reviews
• Document test requirements and methodologies in the requirements management system
• Support development of system integration plans, procedures, and scenarios for software/hardware system integration testing
• Develop innovative test automation solutions
• Support software development teams focused on DevSecOps solutions
• Ensure personnel management actions are completed and tasks are conducted in accordance with contract requirements

Principal Test Engineer

ServiceNow

• Configure, maintain, and support ServiceNow Customer Service Management (CSM) capabilities, including case management, service operations, knowledge management, customer portals and experience components, request and entitlement management, and digital engagement and self-service capabilities
• Support customer and mission support workflows that improve case resolution and service delivery
• Develop and maintain service catalogs, workflows, dashboards, reports, and automations supporting customer-facing operations
• Assist with configuring integrations between ServiceNow CSM and enterprise systems using REST APIs and Integration Hub
• Support implementation and configuration of ServiceNow Now Assist capabilities supporting CSM and related business functions
• Configure and maintain AI-powered features including case summarization, recommended responses, knowledge generation, search augmentation, conversational experiences, and Virtual Agent enhancements
• Assist with AI operational processes related to access controls, data protection and privacy, human review and approval processes, and AI performance monitoring
• Participate in testing, validation, and sustainment activities for AI-enabled capabilities
• Follow established governance and security processes for Now Assist and Generative AI capabilities
• Support responsible AI practices, data classification and handling, user access controls, change and release management, and audit and compliance activities
• Coordinate with security personnel, including ISSO/ISSM staff, to ensure AI capabilities comply with Government requirements
• Support day-to-day ServiceNow CSM and Now Assist operations
• Monitor application health, performance, and AI feature effectiveness
• Troubleshoot and resolve availability, access control, AI capability, integration, knowledge, and search performance issues
• Support upgrades, patching, release management, and backup and recovery activities
• Maintain operational documentation, workflows, and standard operating procedures

Senior ServiceNow CSM – Now Assist Engineer

Recruitment

• Develop and grow recruiting initiatives, including SAIC’s employee referral program and related internal and external efforts
• Provide process improvement recommendations and planning for the Talent Acquisition team
• Provide Talent Acquisition process and policy guidance
• Support change management
• Partner with Talent Acquisition leadership to carry out business objectives and represent the recruiting team
• Manage the SAIC referral program, including bi-weekly referral and payout reports, referral mailbox monitoring and responses, and communication activities
• Manage recruiter job board licenses and team roster
• Manage talent acquisition mailboxes and ensure prompt, consistent responses to employees and candidates
• Complete other projects and duties as required

Talent Acquisition Operations Specialist

QA Engineer

• Work with functional and development teams to identify, document, and execute test cases aligned to business and technical requirements
• Analyze requirements, user stories, and technical specifications to design test coverage
• Design, develop, execute, and maintain UI automated test scripts and frameworks using Playwright
• Identify stable web elements and build resilient automated tests for dynamic web interfaces
• Design, develop, execute, and maintain API test scripts to validate service functionality, integration, and data flows
• Report, track, and verify defects
• Provide test documentation, metrics, and status reporting to support stakeholder visibility and decision-making
• Apply test automation fundamentals within CI/CD pipelines to support regression coverage and release quality
• Define and advance test engineering practices, testing standards, and consistent quality processes across scrum teams
• Collaborate, share testing best practices, and contribute to continuous improvement across the team

Principal Software Tester

• Work with functional and development teams to identify, document, and execute test cases aligned to business and technical requirements
• Analyze requirements, user stories, and technical specifications to design test coverage
• Design, develop, execute, and maintain UI automated test scripts and frameworks using Playwright
• Identify stable web elements and build resilient automated tests for dynamic web interfaces
• Design, develop, execute, and maintain API test scripts to validate service functionality, integration, and data flows
• Report, track, and verify defects
• Provide test documentation, metrics, and status reporting to support stakeholder visibility and decision-making
• Apply test automation fundamentals within CI/CD pipelines to support regression coverage and release quality
• Define and advance test engineering practices, testing standards, and consistent quality processes across scrum teams
• Share testing best practices and contribute to continuous improvement across the team

Senior Software Tester

Business Operations

• Extract, clean, reconcile, and validate operational, asset, and ticketing datasets, primarily from ServiceNow
• Build and maintain advanced Excel workbooks with pivot tables, lookup functions, data validation rules, and summary dashboards
• Query ServiceNow tables, monitor operational queues, track change requests, and validate configuration/service management data integrity
• Perform root-cause analysis on data discrepancies and implement quality-control checks
• Partner with technical leads, service owners, and client stakeholders to document business workflows and IT operating procedures
• Create process flowcharts, swimlane diagrams, and architecture/data flow representations using Microsoft Visio
• Assist in defining business rules, approval hierarchies, and user requirements for ServiceNow workflow automations and catalog items
• Evaluate operational bottlenecks and recommend process improvements
• Support project managers and program leadership with coordination, schedule tracking, action-item logs, and risk/issue tracking
• Administer SharePoint sites and document repositories, including folders, metadata, permissions, versioning, and deliverable review cycles
• Coordinate technical SME inputs and track milestones and contractual deliverables
• Facilitate recurring operational meetings, capture minutes, and drive follow-up actions
• Translate technical data, project health metrics, and workflow updates into executive-ready PowerPoint presentations
• Prepare weekly, monthly, and ad-hoc status briefing decks for program leadership and state/government client executives
• Create standardized deliverable templates, one-pagers, and visual dashboards

Program Analyst, Business Operations

Systems Engineer

• Develop and maintain comprehensive Cameo Systems Requirements Models for new design, sustainment, and overhaul of shipboard radar systems
• Use SysML in Cameo to define system architecture, interfaces, behaviors, and data flows
• Execute tasks according to the SETR process and applicable radar technology, IEEE, and NAVSEA procedures
• Develop and deliver SETR documentation and artifacts, including SEMP, TEMP, IMP, BDD, and RTVM
• Collaborate with electrical and mechanical engineers, systems engineers, and other stakeholders to integrate requirements and solutions
• Facilitate and participate in reviews, providing analysis and recommendations to address risks and improve solutions
• Ensure compliance with IEEE 15288.1, IEEE 15288.2, NAVSEA PEO IWS Technical Review Manual, military standards, and customer-specified processes

Network Engineer

• Provide timely patching and remediation of cybersecurity vulnerabilities for Navy afloat network systems
• Provide break/fix IT support in a fast-paced shipboard environment
• Troubleshoot LAN issues and determine effective resolutions
• Perform root cause analysis and recommend permanent configuration or system changes
• Deliver server and network break/fix support
• Remotely troubleshoot servers, networks, desktops, and peripheral devices
• Participate in technical meetings
• Prepare progress updates
• Deliver briefs and presentations as needed
• Work directly with Active Duty personnel and government staff to provide repair and technical support for Navy afloat networks

Technical Writer

• Gather information, interview subject matter experts, and conduct research to convey technical material concisely and effectively
• Compose technical documentation including Knowledge Articles, Standard Operating Procedures, user manuals, governance and control gates documentation, training materials, installation guides, and reports
• Edit functional descriptions, system specifications, user manuals, special reports, customer deliverables, and other documentation
• Conduct research and ensure proper technical terminology
• Organize material and complete writing assignments according to standards for order, conciseness, style, and terminology
• Manage updates and revisions to reports, presentations, and technical documents
• Support the Tactical Networks (TACNET) CB-ISEA sustainment and modernization mission

Senior Technical Writer/Editor

• Lead efforts and initiatives involving tactical networks
• Design, develop, and sustain Department of Defense system networks
• Work with development and sustainment engineering teams to improve and modernize afloat networks using Agile methodology in a DevOps environment
• Support TACNET Sustainment Team and TACNET CB-ISEA tactical network sustainment and modernization
• Support system installations, configuration management enforcement, system sustainment and upgrades, distance support, and emergent onsite CASREP support
• Provide system life cycle software engineering support for NAVWAR and NIWC customers
• Analyze and modify software components on supported tactical networks, including replacing end-of-support commercial off-the-shelf components and supporting new system interfaces
• Analyze failure data, trouble reports, and U.S. Navy Fleet communications to identify system deficiencies
• Propose solutions, conduct peer reviews, and work with production engineers to implement solutions
• Create and update engineering documentation and manage solutions through formal configuration management
• Attend technical meetings, report technical progress, prepare briefs, and deliver presentations
• Participate in Integrated Product Team, Technical Working Group, and engineering/design review meetings
• Develop engineering solutions primarily for Red Hat/Linux-based operating systems
• Perform root cause analysis and recommend permanent configuration changes
• Develop, integrate, test, debug, and tune complex software solutions
• Apply pattern-based architecture, governance, and security to system changes and deployments
• Use Atlassian tools, including JIRA, to support Agile and sprint-based operations
• Lead development and deployment of source code across multiple classification levels and environments
• Create low-level work product activities and estimate durations for scope documents and schedules
• Work with consultants, agencies, vendors, and other external partners to troubleshoot intra-system issues and support system integration design
• Apply object-oriented programming to web-based programming languages

Systems Engineering Architect

Manager

• Manage and track executive correspondence packages, memos, taskers, and reports in CATMS through review and approval
• Manage CATMS accounts and the OSC correspondence email address, including weekly Pentagon checks
• Compose memos, briefings, reports, and other documents for senior officials
• Track correspondence progress, due dates, and performance metrics using Teams, Lists, SharePoint, and other solutions
• Prepare formal justifications for extensions, cancellations, or transfers of assigned actions
• Review submissions for format, policy, and quality standards before leadership review or signature
• Analyze DoW Instructions and Manuals to develop policy and process recommendations
• Coordinate between OSC, the R&E Executive Secretary, external offices, and Department of War components
• Attend, document, and report on weekly CATMS synchronization meetings
• Support FOIA requests, advanced records management, and GAO requests
• Organize, classify, preserve, store, and manage federal records in digital and physical formats
• Develop risk mitigation strategies for records handling, storage, and disposal
• Ensure compliance with the Federal Records Act, FOIA, Privacy Act, and other applicable requirements
• Contribute to records classification and retention schedules, lawful disposal, and records retrieval
• Maintain relationships with federal agencies and provide responsive records-management support

Workflow and Records Manager

Cloud Engineer

• Initiate, supervise, and/or develop requirements from project inception through conclusion for complex programs
• Provide strategic advice, technical guidance, and expertise to program and project staff
• Analyze, evaluate, and recommend improvements, optimization development, and maintenance efforts for client-specific or mission-critical challenges
• Provide technical leadership and hands-on development and implementation of commercial cloud solution architectures
• Modernize customer cloud architecture, deployment, and usage with a focus on security, scalability, and resiliency
• Plan, design, and manage migration, re-platforming, integration, implementation, and operation of complex cloud environments
• Communicate, define, administer, and implement security processes and assist with platform transformation
• Ensure commercial cloud service offerings adhere to DoD Cloud Computing policy and guidelines
• Provide information for hardware, software, and cloud service provider selection, implementation techniques, data migration techniques, tools, and capacity requirements
• Develop and conduct testing of cloud and virtualization systems
• Maintain technical expertise in cloud computing, virtualization technologies, cloud deployment and service delivery models, automation, hypervisors, containers, virtual infrastructure, self-provisioning, and scaling
• Evaluate and report on new cloud and virtualization technologies
• Participate with senior managers to establish strategic plans and objectives
• Design and implement secure, scalable cloud infrastructure supporting enterprise data platforms, shared data services, analytics workloads, and AI/ML development environments
• Collaborate with software engineering, data engineering, and data science teams to align cloud architectures with enterprise data strategy, governance, security, and operational requirements