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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in claims management processes, including data entry, payment processing, and customer service. Capable of managing multiple priorities while maintaining attention to detail and meeting deadlines.
Highest-signal resume keywords
Claims Management System ProficiencyData Entry SkillsCustomer Service ExperienceExcellent Problem SolvingAbility To Handle Multiple Priorities
About the role
Key responsibilities & impact- Provide support to the claims staff
- Perform other office tasks depending on the client program
- Set up and enter new claims into the claims management system
- Input and review notes/diaries in the claims management system as instructed
- Process payments
- Process mail; handle filing, faxing, and photocopying
- Review, prepare, create, and/or send letters, reports, and forms
- Answer and initiate telephone calls
- Set up medical appointments
- Provide customer service as required
- Complete other activities/projects as assigned, including preparation and distribution of computer reports
Requirements
What you’ll need- High school diploma or GED required
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress
- Ability to handle multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Hearing, vision and talking
Benefits
Comp & perks- Stable and consistent work environment in an office and/or virtual setting
- Career development and promotional growth opportunities through increasing responsibilities
- Flexible work schedule
- Referral incentive program
- Opportunity to work in an agile environment
- Diverse and comprehensive benefits package including medical, dental, vision, 401K on day one
- 401K and matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Reasonable accommodations when applicable and appropriate
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryClaims ProcessingPayment ProcessingDocument PreparationComputer Keyboarding
Soft Skills
Clear Thinking AbilityExcellent JudgmentTroubleshooting SkillsDiscretionAbility To Handle Work-Related Stress
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Claims SupportOffice TasksCustomer ServiceMedical AppointmentsReport Preparation